Dr. Ursla Klostermyer is amazing and so caring at her job. After I had a poor experience with a…read moreprevious dentist, her and her team worked with me to get my money and dental coverage back so that she could take the time to get my implant perfect, without me having to worry about financing a whole new tooth without the help of insurance. Her recommendations and expertise did more than just help my implant tooth; she took the time to fix adjacent teeth and I have never felt better about the aesthetics or feel of my teeth!!! She is so talented and experienced, and it shows! I never felt rushed, appointments were never months out, and she always is there when you need her.

Had the best experience with Dr.Franziska. Best Ever! Everyone was so friendly and patient with me…read more I 100% recommend this place!

Simply the best dental experience possible.Great dentist with a #1 crew.You won't be disappointed.read more

Dr. Circeo is still awesome!! He cares about dental health over "cosmetic" and is a great…read morecommunicator regarding your choices.

I love Dr. Bigelow, Audra and the entire staff at Midtown Richmond Dentistry! Dr. Bigelow has a…read moregreat sense of humor and has "dad joke" cartoons hung on the ceiling so you have something to look at while you are getting your teeth cleaned! They have also been great about getting me in for emergency appointments...one time I cracked my tooth and they moved their schedules around to fit me and get me fixed up! Highly recommend this dentist office!

Had my first experience with Dr Bigelow and team this week for a new patient appointment/cleaning…read more Before my appointment, Kristie was helpful with coordinating the new patient forms and obtaining records from my previous dentist. The office is in a newer space off of Staples Mill by Amigos. It is very bright, clean, and modern with ample parking. The staff were very welcoming, polite and professional. Rose, my hygienist was wonderful. She explained everything she was doing prior to beginning, was gentle, patient and friendly. I definitely want her to take care of me for my next appointment. Dr Bigelow popped in once Rose was complete to introduce himself and check my teeth as well. He had a great positive attitude, seemed like a nice guy. Didn't spend much time with him to elaborate further. Overall, I would definitely recommend this practice to those looking for a new dentist!

I was recommended to go to RR for the patient experience! They have kind front desk staff, and even…read moreoffer you a comfort menu to be able to have a relaxing experience at the dentist. The menu includes things like a lavender scent to soothe, a warm blanket etc. Great for those with anxiety.

I have been with River Run Dental for many years. The service and facilities are very nice, but be…read moreready for low ball/inaccurate quotes for extra services where you're stuck with hundreds of dollars of uncovered service fees. This has happened multiple times to my family where RRD presents a quote that shows after insurance out-of-pocket fees for proposed services. Each time I have agreed to proceed based on those quotes and paid for the quote balance before leaving their office. Next thing I know I receive invoices for fees still due after insurance payments that are very significant. I have met with their billing/treatment coordinator and was told that they do not normally contact insurance companies for establishing customer quotes, but use a general database, although they present "insurance pays" amounts in the quotes. As a note, I did sign each quote that states that I will pay balances not paid by the insurance company, but I assumed quotes would be accurate or at least in the general ballpark. In the future RRD staff has agreed to actually coordinate with my insurance company to provide an accurate quote (this is not standard policy, so you have to ask for it), but I will not be going back. I feel ripped off. FYI, my insurance company is a major insurer.

This is the best dentist office ever. Everyone is so friendly, polite and honest. My 4 yr old and I…read moresaw Ally today who was so amazing! Ally kept talking with my daughter the entire time and was so friendly that my daughter felt really excited for her check up. I loved that she made sure my daughter kept standing behind the wall when it was time for me to get my x-rays done. It was such a sigh of relief as a mom! We've been coming here for a few years and the dentists always compliment our teeth and have never pointed out any issues. I feel like they're honest! I've gone to other dentists in the past who seemed to make up bogus tooth issues to make a couple dollars.

This Dental Practice received a 4 something rating HOW? They have terrible reviews in 2021 through…read more2020 or Currently. Something has changed ~ Dentist in Charge, Office Manger, Office Staff attitudes? Chair Side Dental Employees attitudes? 2015 through 2017 it seems from Patient's rating they felt well taken care of! I was browsing for Cosmetic Dentist I think I need to move on!

We feel very lucky to have found Dr. Forbes. Always professional. Always kind. Will not do any…read moreprocedure unless you truly need it. The entire team communicates well, takes their time with you, remembers who you are and is stellar at their respective jobs. In particular, Dr. Forbes has true compassion for people who are afraid of the dentist because he's had to go through a lot of dental procedures himself. The ability to empathize with patients is something too many dentists (and doctors!) just do not have. And it's priceless to patients like me.

Best dentist and team anywhere for miles. Absolutely love the office modern style, the very…read moreprofessional entire team, hygienist Rochelle and the excellent work from Dr. Forbes (no pain either)!

I had a dental emergency on a Saturday morning. RVA not only answered the phone at 8 a.m. but…read moresqueezed me in for a 9 a.m. appointment. (I left messages at seven other dental offices that claimed they offered emergency care. Nobody returned any of my messages. Ever.) I can't speak to RVA's other services, pricing, etc. But they get a five out of five for caring enough about patients to assist with emergencies (even when the patient wasn't a prior client). Thank you.

Always a positive experience at RVA Dental, from cleanings to fillings and crowns, the dentists and…read morehygienists are all seasoned professionals who actually love their work. And so will you!

Even though I had to reschedule my appointment 3 times, they never once sounded annoyed or upset…read moreover the phone. When I checked in and got my teeth cleaned - they were intentional made sure I was never in pain and I left knowing I'd found my official new dentist. They addressed my oral care concerns through active listening, both the hygienist and the dentist. The office was clean and a calming environment (I know that sounds crazy to say about a dentist office - but they even have complimentary services like blankets, neck pillows and head phones to help patients reduce their stress). My teeth and gums have immediately improved - super thankful to finally find a dental office I feel I can trust and actually see results for my oral health!

I am writing on behalf of my mother who initially came in for a cleaning. While the cleaning was…read morefine and her dentist was good - the overall experience was not at all. It takes multiple phone calls - messages etc to ever get a call back and they prefer to text you repeatedly to schedule or ask questions as opposed to talking to you. She had temporary crowns put on and then went back for the permanent ones 3-4 weeks ago and one of those has already chipped. Every time we have been we have been told "the system is down" and that they will "bill us" - which also comes in the form of a text with a link to pay. Very un personable - I could NEVER recommend this practice. Currently I am on my third message to try to schedule an appointment to have the new - broken crown fixed very difficult to deal with.

The sub level of post care from this dentist has left me in pain without any recourse…read more My procedure happened on October 30th and I was sent home with no post care instructions, just a remark by the assistant that I should be good to eat and feel all numbness go in 2-3 hours. I had to go back with days as the bite was painful even with drinking water. I am no dentist and can not self treat. I had to go back 2 second time with a week and the dentist waving his hands in the air simply said, he can't do anything!!! When I voice my frustration. He refused me any further treatment and said I could go see a different dentist. I followed a medical practitioner's advise to preventive care and am now left with pain and suffering, neither of which I had, had gone to his office for a free dental cleaning. This dentist is a nightmare and very unprofessional.

Dr. Lenoir is a very professional and skilled dentist. Cannot recommend this office more highly. He…read moreexplains everything in detail and goes out of his way to make sure you are well taken care of. Best dentist I have ever had. Today, he replaced a crown that had come off, and his work prompted me to write this review. He first had to reshape the tooth structure under the crown and prepare the tooth and then re-cement the crown. There was no discomfort and everything was fully explained. The crown feels great. The office staff is also very professional and courteous. Highly recommend this office, and in particular, Dr. Lenoir.

I have been going to Dr. Mustian since before I can remember! They are always professional and…read morepolite. In my many years of coming here, I have never had a complaint. They are personable and as long as they are in business, they will be my dentist!

I have been going to Mustian Dentistry for ages, and I wouldn't go anywhere else. My son still…read morewaits until he comes to town to go there also. Once you find the best dentist, you don't want to change. Thorough, gentle, patient, and kind, Dr. Edward Mustian and his son Dr. Andrew Mustian are excellent dentists and great people, too! Mary who covers business at the front desk is always smiling and friendly, no matter how busy she gets. Just know that if you go, you won't ever want to leave.