Dr. Norris is fantastic. His bedside manner during routine visits had already set us up to be…read morelifelong patients. I'm writing this review though because of tonight. My wife cracked a tooth on a cherry pit. Never a good way to start a night. I called the office after hours, got Dr. Norris's cell phone, and left a message. He calls my wife back directly, informs her that sadly he is out of town, but he has already set up an appointment the following day with one of his peers based on her availability. So...not only did he look up my wife's contact info (I left mine on the VM), or call back while out of town, or do some initial research - he'd already set it all up to get her taken care of tomorrow at her convenience. Above and beyond!

One of these best dentists I ever had. He has gentle hands and a friendly demeanor. He took care of…read moremy dental care for three years and with his treatment plan, there was a noticeable improvement to my oral health.

Best dentist in Richmond. I've been a patient for 10 years, and he helped me get over a severe…read moredental phobia.

From the owner: We are a General Practice Dental Office committed to your longterm oral health in a relaxed and…read moreopen environment. Come see us and learn how you can be the healthiest you can be!

My mom came here and got an all over removal then the zirconia set of permanent teeth. Everyone in…read morethe office is genuinely caring and does anything they can to help. The staff is extremely kind and helpful. They walked both my mom and I through the entire process which was certainly helpful, we couldn't be more grateful.

Worst dental facility I have ever been to. They are high pressured, demand all of the money up…read morefront, weeks before your procedure, do very shotty work and lie to you about "You won't have any pain". They further lie to you about "If your teeth don't fit, we will make them over and over until they do fit". When you tell them the teeth don't fit and are way too big for your mouth, they ignore you and ban you from the practice, keeping your money, never finishing the work and never giving you permanent teeth. Do NOT go there.

great service by dentist and dentist assistant first time…read morevisit but definitely go back , they make us feel welcome and fairly price

I had two crowns done not so right and one of those had already fallen out. I called Dr…read moreHazelgrove's office to make an appointment and he saw me that week. My new crowns look so natural no one can tell those are not my real teeth. Dr Hazelgrove did an incredible job. He and his staff are great and I recommend this dentist.

I appreciate how kind and efficient they all are but especially that they avoid toxins and fluoride…read morethat cause more harm than good and use all natural organic products for oral health! never going to use another toothpaste or dentist again! 10/10 for health and happiness

Sheisters. I went to VBD because they promised to use anestheti without graphene oxide. Months…read morelater, I saw their dental notes. On both occasions they injected me with anesthetics that DO contain this horrendous metallic toxin, and I did not find out until months after thee fact. It spreads throughout the body, and I have missed the window of opportunity. Be prepared for mortgage-like bills, and deceit that masquerades as functional "care." They don't give a darn about the patient - it's all about the image that allows them to inflate their prices. Caveat emptor.​

Dr. Patel has been an incredible dentist to my family for several years now. She's great with my…read moredaughter and her front office is awesome and super friendly. If you're looking for a welcoming dentist office that can treat the entire family, they are your best option in Short Pump.

Dr. Patel and all of the staff here are so kind and welcoming. I, like most people, dread going to…read morethe dentist but this team truly makes everything so easy and relaxing. Every time I come, they ask me about my job and what's going on in my life (I don't know how they remember all this because I barely remember myself lol). My appointments never feel rushed or impersonal. I highly recommend Village Family Dentistry!!

Have came to this dentist often on the last few years…read more They continue to rush through exams, missing over cavities that need fillings, even after speaking with the dentist and letting him know my sensations Had a root canal done here and the crown fell off three times within a Five year period costing me over $1000 to have a new crown made because insurance would not cover due to the amount of times the crown has fallen off Was Justin today to have a partial denture installed in which they did a 3-D scan of my mouth The dentist could not get the partial denture to Work said I needed a crown due to not enough undercut or he was wanting to spawn something to the side of my tooth so the denture would hold Not fair to the client he was paying for a permanent solution Passed for leaving the practice and going to another practice for a second opinion on dental work that was costing several thousand dollars ultimately returning to this practice to be treated like shit exams rushed through and ultimately no Results

I finally made the move from a big, "corporate" dentist practice to this wonderful family run…read morepractice and I couldn't be happier! wish I had done it years ago!! Scheduling is easy (don't have to wait 8 months...), the people could not be friendlier, and the quality of care is exceptional. Who gets excited about their dentist office? I literally have been telling everyone about Old Dominion! if you are reading this because you are thinking of switching your dentist, stop scrolling and call for an appointment. You won't regret it!

The office experience was really bad and disorganized they lose track of schedulings, questionable…read moreupsell and lack of procedure.

I love this dentist. If there was a 6 star option I would give it to this place. Yes, sometimes the…read morewait can be a little long, but it's worth it. Dr. Dhakar is trustworthy and kind. He takes the time to answer all my questions and dive into things I don't understand. One thing I really appreciate about him is his honesty. I came to his office after a bad experience with another dentist. The other place wanted to charge me a ridiculous amount for a cavity. When I got his opinion on the cavity he laughed and told me what they were doing was unnecessary and more of a preventative measure. He said what the other place saw was very early signs of a cavity. He told me if I continued to take care of my oral hygiene, no cavity would come from that spot. I love the dental hygienists here too. There is one that always makes me laugh and feel incredible. She compliments my teeth and always picks the best flavors for the polishing toothpaste. The woman at the front desk is sweet and quick. She finds the best appointment in a matter of minutes. She is also quick to resolve problems over the phone. If you're looking for a great Dentist, come here!

I went to Dr Andre because I had to although he was hours away from me- because I'm on Medicaid I…read morehad to.... He literally added a huge triangle of composite filling to my front tooth that was uncomfortable... which I went back to get corrected ... he did't correct it though it was visibly noticeable... another dentist did... I also had a cleaning there , which lasted less than 15 minutes. ... Then I paid for an ill fitting bite guard. , I've been to his Glenn Allen and Louisa office... I would not recommend his practice.

I did not have the best experience at this practice. That being said, it couldn't have been the…read moreworst since it took me years to break up with them, hence the two stars. Never again though. I don't care for how Dr. Andre speaks to and treats his staff, and he mumbles. When he spoke to me I always had to say "Huh?" (because I couldn't say "what?" with all the stuff in my mouth.) I never felt like he explained what was going on with my teeth and gums or what he was doing in there. He was always having to repeat himself to his staff. I don't think I ever had the same hygienist twice. I was shocked that the same receptionist was always there. She acted like I was interrupting her when I would check out. One thing that killed me is that he had to bribe his patients to give him a good Google reviews offering "the chance to win a $50 gift card." That's OK. I'll take my chances somewhere else.

Dental services here are amazing. Superb staff and Hygienist Johna is nothing short of SUPURBread more

The team at Short Pump Dental are outstanding! From the front desk patient care coordinators to the…read morehygiene team to the dental practitioners they provide top notch, friendly, professional dental care. Dr. Haueis is an excellent clinician who listens and understands. He explains his findings and treatment options in a way easy to understand. It is obvious that he cares about his patients and their dental health. I highly recommend Short Pump Dental. Steve B.