Kiddie Cavity is a child friendly dentist. My children enjoy when they go to the dentist. They're…read moreformally Adventure Dental. This dentist has TV's in an open dental space, the staff seem child friendly and are pretty patient and engaging. Some things that I don't like is that they don't run on time. Almost always 30 minutes behind. You're also required to fill out the same paperwork every time you go and you have to do it manually. That's pretty irritating especially when none of the info has changed. The dentist is pretty friendly. She doesn't spend a lot of time with each patient- she just kind of comes in and checks if there's an issue.

I wish I did my research first before choosing this practice for my son. The best part were the…read moreladies in the office were friendly. The Dr. is condescending. I dont recommend this practice. Braces arent cheap and there are plenty of other practices to choose from. Please do your research

The ladies at this office where very very sweet and welcoming , so I had a good feeling but as soon…read moreas the orthodontist came in the room my whole mood shifted. He wasn't very warm or welcoming , honestly I got that nasty feeling like he wasn't really interested in helping me . he felt around my mouth a little and laughed at what he saw . the ladies at this office are so sweet and would be the only reason I ever went back , and although my mom said she'd pay up to three thousand of it idk if i'm willing to pay anything to an orthodontist of his demeanor. 3 stars bc it was clean and his staff was professional.

The staff and the dentist were amazing!!! I highly recommend. My appointments were always on time…read moreand the billing was accurate.

I have nothing but good things to say about Horsey Orthodontics! They have always been good to my…read morekids. Friendly staff and professional.

I have been going to Dr. Mustian since before I can remember! They are always professional and…read morepolite. In my many years of coming here, I have never had a complaint. They are personable and as long as they are in business, they will be my dentist!

I have been going to Mustian Dentistry for ages, and I wouldn't go anywhere else. My son still…read morewaits until he comes to town to go there also. Once you find the best dentist, you don't want to change. Thorough, gentle, patient, and kind, Dr. Edward Mustian and his son Dr. Andrew Mustian are excellent dentists and great people, too! Mary who covers business at the front desk is always smiling and friendly, no matter how busy she gets. Just know that if you go, you won't ever want to leave.

The staff are so incredibly nice from the second they pick up the phone or you enter the building…read moreuntil you hang up or leave the building. They treat us like family and have been so patient with my anxious daughter. Our first dental visit 4 years ago, my daughter was inconsolable- scared of everything, kicking, screaming, crying. The staff remained calm and patient while I was tempted to never show my face again My daughter now runs inside because she can't wait to see her favorite hygienist. Dr. Victor is so gentle and explains everything he's doing so it's less scary for the littles. My kids leave with a whole bag of goodies, reward coin and a bubble dance party! They know what they're doing there. So grateful to find a group of folks that love what they do and meet us where we are.

The doctor is very patient and nice. But the last few times my son didn't get a good cleaning by…read morethe hygienist. My son had to be put to sleep at the hospital to get a few caps put on and one cap was placed too deep so his gum has been swollen for years since and one cap on his back molar is too big which traps food. It's not too bad supposedly. There was one incident where we got our appointment canceled without being notified and we drover over 1/2 an hr drive there just to find out they canceled ours last minute for an emergency which was a bit upsetting because we were extremely tired from work having to drive that far.

As most people are, I am guilty of not wearing my retainer after having braces as a kid. As a…read moreresult, my teeth started to shift and turn inwards to the point I started to notice and seek help to fix my smile. I did a lot of research on orthodontists and one of them quoted me an insane price for Invisalign and indicated my teeth would need to be pushed outwards before being able to be fixed and I couldn't just fix my crooked teeth, I needed to fix my entire alignment. I went to Dr. Bates for a second opinion and he assured me that fixing my crooked teeth alone was absolutely possible and he would do it for me for an incredibly reasonable price (and he worked with my time constraint for moving!) It was no brainer that I would go with him for my treatment. It only gets better, however. Him and his staff were absolutely incredible, nice, and insanely knowledgeable. So incredible, in fact, that after my round of Invisalign I came back of my own accord to completely align my teeth and fix my TMJ. I have no words to describe how incredibly overwhelmed I was that Dr. Bates helped stop the constant pain I had in my jaw and ear from the TMJ. I felt like crying tears of joy because it was absolutely affecting my everyday life. Although, my TMJ isn't completely gone, the everyday pain is no longer an issue. I cannot thank Dr. Bates and his staff enough for completely changing my life. Thank you from the bottom of my heart. If you're contemplating an orthodontist, I urge you. Please look no further. Bates Orthodontics is where you need to go.

Dr. Bates and his team really went the extra mile for us! We suffered a broken braces bracket while…read moreon vacation in Richmond. This happened late on July 3rd and I knew everyone would be closed on July 4th for holiday festivities. I called 4 highly rated orthodontic practices and left messages at each. Dr. Bates' practice was THE ONLY ONE to return my call! I was so grateful for their timely and kind response. Abbey cheerfully answered my questions, explained the process, and set up the appointment. We arrived at a building tucked conveniently off Broad Street. We were greeted and my son promptly decided to start playing the free Pac-Man machine! The waiting room was large, clean, and well decorated. We were in and out in about 5 minutes. The small gesture of fixing the bracket for a kid you'll never see again really won me over. Thanks for being faithful with the small things! It really adds up to an impressive business model.

My daughter was in in Tuesday. She was scheduled for a tooth filling. She had an abscess, so she…read moretold them she wasn't going to have the filling done. She just wanted the abscess taken care of. They tried to make her get filling. She said no, she was already in too much pain. The dentist acknowledged the infection, but refused to do anything about it. Refused to even give her antibiotics. We spent 3 hours the next day at Med Express. That Dr. took ten seconds to tell her she needed antibiotics. I have NEVER in 59 years even heard of a Dr who refused to give antibiotics to someone with an infection.

If there was an option to leave 0 stars OR negative stars, I would…read more (This is lengthy so bare with me, or don't, i don't care lol) For starters, I don't normally leave bad reviews, or reviews in general. But after what I was told today by my sister, as a dental assistant myself, I'm completely appalled and utterly disgusted by the sales tactics and lack of empathy with patient care. My sister is 22 years old and was degraded on her teeth during her appoint this morning. She was originally told that "essentially all your teeth are dead and if not, they're going to die soon so" (which after taking a look at her X-rays myself, that's the furthest thing from the truth) My sister was then told she would need multiple root canals and even implants. Dr. Guthrie proceeds to then share with my sister that "those options are rather expensive" and "can you even afford that?" After my sister called me crying about this visit, to say I was in tears and FUMING, would be an understatement. As my sister is very clearly being completely used for a sales tactic and punching bag of the day, Dr. Guthrie proceeds to tell her "a better cost option for you would be dentures". At this point my jaw is on the floor. This whole appointment was completely unprofessional and shows that Dr. Guthrie is just money hungry. As if this visit isn't horrifying enough, all while this is going on, my sister is crying hysterically and on the verge of a panic attack, and Dr. Guthrie had absolutely NO sympathy whatsoever and even made a joke "dentures at 22? wow what do you think about that?" Well, considering she was hysterically crying the entire appointment I'd say she didn't like the idea. She's young, alone, without her parents, knows nothing about teeth and this is the way you treat a patient? This is the reason people don't go to dentists in years. All it takes is one traumatic visit like this one. If you have dental anxiety please avoid this place. Or it will give you a reason for dental anxiety. I would never let Dr. Guthrie near me or my family or anybody I even remotely liked for that matter. I have not been to this location and I never will. I called on my sisters behalf and requested her records immediately. The PSR was kind the FIRST time I called and assured me she would send me her chart along with her x rays immediately. A little more than an hour and a half goes by and I have received nothing. I then leave my own procedure to call again and ensure I get these records because there's no way in possible hell that my 22 year old sister needs dentures. When I called for the second time, the PSR was rude and seemed annoyed I was asking about something that legally, they have to give you upon request. Once I asked about the chart and x rays that had not been sent she said "I literally just sent them to you 6 minutes ago"..... Well unfortunately you told me you would send them immediately so... immediately and 2 hours later are two completely different things. After FINALLY receiving my sisters X-rays, she has healthy bone, healthy teeth and maybe a couple cavities. I got no chart, no notes, nothing else that I requested. But it didn't take much for me to realize James River Dental is nothing but a sales tactic. Do better for your patients. This was absolutely disgusting and I hope other patients aren't treated this way.

Dr. Regimbal... where do I start. The short review: This practice is AWESOME. Most up to date…read moretechnology, free wifi, a staff full of helpful bubbly personalities, on time appointments, interest free financing, and thorough care. The details: we went over several treatment options at my complementary screening. I never felt pressured to go with higher options or anything like that. Additionally I was told I would be getting only partial braces. Keeping my treatment and cost at a minimum. Every visit was prompt, speedy and my treatment plan was even shorter than expected. 8 months later my teeth were straight, my braces were off and I was presented with an array of choices for my retainer. Nearly 6 months later and less than optimal retainer usage, my teeth are still perfect. You really can't lose at this office!

I wanted to add an update to this review. Last night I…read morereceived a call from Dr. Regimbal regarding my experience. She was very apologetic for the experience and assured me this was not the standard of service her clients usually received. She understood why I was upset and would not be a customer. I really appreciated her calling me to discuss... I was actually shocked. She didn't try to sway me to give her practice another chance or anything like that. She just wanted to apologize. She sounded sincere in her apology. It takes a lot of chutzpah to call and attempt to resolve a situation and I truly appreciated it.