I am a contractor who was hired by Allen Keith Construction to perform work on a job in Summit County, Ohio. After completing the work in full, Allen Keith Construction failed to pay for services rendered. Despite repeated attempts to reach them via phone and email, they went completely silent no response, no explanation, and no payment. As a last resort, I was forced to file a mechanic's lien against the homeowner's property just to protect myself legally. The homeowner who had nothing to do with the payment dispute was left dealing with a lien on their home through no fault of their own. This is not just a business dispute. When a general contractor doesn't pay their subcontractors, innocent homeowners get caught in the middle. If you are a homeowner considering hiring Allen Keith Construction, ask them directly how they handle subcontractor payments before signing anything. If you are a subcontractor, proceed with extreme caution and get everything in writing, require deposits, and know your lien rights before starting any work. read more

Less than one star Find someone else We only used them as they came referred from insurance for water damage to our finished basement Project estimate to final bill was nearly 6 months Construction phase was 2 months, mainly due to only 1 guy working that would work anywhere from 1 hr to 5 hrs a day and never worked 5 days a week. The company switched workers throughout the project The estimate scope was not clear to their own team. PM was not clear on direction from the estimator PM lacked reliability and communication skills. I called the office several times asking to speak to general mgr or other. NEVER got a return call from them The work was well below expectations. Messy and incomplete We had to chase the company down via email, texts and calls for a month just to get a final bill Unprofessional and Unreliable business Unsatisfied customer read more

They took months to complete projects that stemmed from water damage. Their work was adequate, but less than reasonable expectation. Their floor installer left nails exposed; their shower installer(s) failed to do trim (caulk, painting) in a professional and attractive way. Their manager frequently did not return my phone calls. If you want adequate and slow, and always having to remind them, they may be for you. If you want something better, you should look elsewhere. read more

Zero stars. They give excuses, never return calls. They breech their own contracts and make empty guarantees. Took 6 months after they took money and threat of legal action to get them to do work they were giving run around on. The employees run down and berate ea ch other to customers. Its an absolute sham. They have no urgency in what they do. Like otgers have said run anywhere else for what you need. These guys stink. read more

is there a way to rate a zero ?? they call the cops on elderly customers who have trusted them with hundreds of thousands of dollars ... who ask questions about why work isnt done as promised after missing not one ... not two ... not three but going on four deadlines ... poor project management...supplies never ordered ... contractors not scheduled ... the project manager dropping f-bombs while screaming in 70 year old gentleman's face ... when he is the one who has not done his job ... Cop Callers !!!!! They call the police to defend the fact they took money and didn't do the job ... then they say bc the project manager under estimated cost originally they are 30,000 over budget and expect customer to pay ... No ethics ..avoid at all costs ... after a year displaced by fire still not in their home ... horrible evil greedy money hungry read more

Their unprofessionalism is insane. Their quality of work is abysmal and they finish nothing. They will claim lack if funds and threaten you if you leave a review. If you want a job to never be finished call Allen Keith! read more

Signed a contract with Allen Keith on Aug 27 after a house fire. The estimate was 2-3 months. After 2 months only 15 hours of total work was done, demo and some cleaning. I was given multiple deadlines none of which were met. They do not call to give you work or scheduling updates at all. Mike the project manager promptly quit after I started to complain to upper management and insurance. Sean the 'GM' was then put in charge of my project. Sean is very condescending and a complete moron. He was told that only siding and paint needed to be done when there were many repairs that still needed to be complete. He did not know of any of them. After again complaining in month 5 now he ignored my phone calls and messages. After 5 days of leaving messages he finally called and told me he was quitting my job because I entered my own home without his permission. He then dropped off a trailer with all of my belongings WITH A COP and left because he is such a pussy bitch. He did not take any responsibility for his shotty work or his incompetent employees. The only work that was done well was from subcontractors that do not work for Allen Keith construction. I recently had an independent contractor review what needed to be done. They informed me that the estimate was wrong and half the work they were getting paid for did not need to be done. Also the work should have been done in about a month. If they are not making a huge profit from your job they will put you at the lowest priority and not show up until they find the cheapest sub contractors. Management is god awful. They do not know how to talk to people or have any sense of customer service. All entities within Allen Keith including Clean Tech will ignore you and give bullshit excuses while condescending to you if they ever answer the phone. Do your research before hiring these people. There are plenty of good hard working honest contractors around and Allen Keith cannot be trusted. DO NOT HIRE THESE PEOPLE YOU WILL REGRET IT read more

I had a small kitchen fire and experienced smoke damage. Allen Keith came in and were great to work with while making me feel at ease throughout the process. I was very pleased with the outcome and never thought I would be so satisfied after such an ordeal. Thank you! read more

I had a tree land on my porch and the insurance company recommended them. I called them and they were out right away to remove the tree and cover the roof with a tarp because came through and it was expected to rain again and was flooded once. Brought a dehumidifier to dry out the porch. Then we waited. I had to call them to find out when they were going to come out and start the repairs. Finally came out and fixed the outside of the roof, great no more worries of leaking. Wrong! It rained and I had it pouring in again on the seam of the house and the porch. Called them and said they would send the roofer out right away to see what was going on. Waited all day and never heard a word from them. Call at the end of the day asking about the roofer and they responded that he was out already and caulked the seam and windows again. Would have been nice to know that roofer was there when I had someone at the house all day waiting. He came out and did not leave any kind of notification of him being there. Then we waited again. Call the office again to find out what was going to happen now and when it was going to happen. someone finally called to say they would be out on such and such a day to get the inside ready to be fixed and painted. Would be there 2 days. In the mean time the dehumidifier was still there. We unplugged it and moved to the corner. The dry wall guys came and fixed the holes in the ceiling and wall. They got mud all over the drapes, blinds and tried to wipe off the excess on the wall with a fully covered in mud rag. Cleaned up haphazard and left. Then waited again. Dehumidifier left but was called 3 times to come pick up the dehumidifier and it was already gone! The person that called said they were with Allen Keith but who knows. I was beginning to think they got the number and just wanted to get in my house. I call again and asked what was going on and heard nothing again. I finally went out and found a painter on my own and had the porch finished and put back together in 2 days. I was not impressed with their service or the project manager for me. I had to have the Insurance agent call him and find out what was going to happen. He finally called back. I never heard back from the manager when I called. I would get a call from one of the workers instead. I even had to call 2 times to have him send me my billing. After more than 2 weeks I finally received and email with the estimated invoice. I have yet to receive the hard copy. This experience started around 10/25/17 and here it is 12/15/17. I would not use them again. They might be good but customer service is crap. The manager might have been busy but it takes 2 seconds to call and say I'm busy and will get back with you and actually respond back. Sorry but felt this needed to be said and some needs to address this with their people. read more

They came out to look at a leak in the roof. The guy just walked outside & said it was the flashing around the chimney that caused the leak. Said it would be $500 to repair. I asked that he send out someone to look in the attic to be sure. Said he would, but he was 99% sure it was the flashing. Guy came out 3 weeks later, went up into the attic & said it was 2 nails improperly nailed into the roof. Put tar on it. Took him 30 mins, max. Bill came, 5 weeks later: $439, only $61 less than replacing the flashing!!! They also sent an estimate for a full roof replacement: $16,000! We got a 2nd estimate that was $8500 & went with them. Allen Keith is a true rip off joint. Run away before they rob you blind! read more