1. Allen Monument

    1. Allen Monument

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    Crawfordsville, IN

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    Updated 3 months ago

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    Pets Remembered Cremation Services

    Pets Remembered Cremation Services

    4.0
    (2 reviews)

    I was very satisfied with my experience. The staff were very understanding and very helpful. I…read morewould have given them 5 stars if my box didn't have a chip on the bottom when I picked it up, and I was told I would be given a bag of my pets hair and that wasn't the case. Other than that, they were great. Also, very kind with my situation. Ashley made it the easiest she could have, and I appreciate all her efforts .

    Pets Remembered treated my pet with dignity for cremation. The manager was pleasant over the phone…read moreand sympathetic. The ashes were available efficiently and it was a nice surprise that they wrote me a note including that they donated to Purdue in memory of my pet. The only con was that when I went in to drop my pet off, the older lady working there had no clue what she was doing. She knew she didn't know what she was doing and she said this and apologized multiple times. I hope this lady was a fill-in and not a regular. She kept referring to my pet as "it". How much does "it" weigh? I understand it's just a body at that point but as the pet owner, that's not how we feel. Please say "how much does your pet weigh?" Or use the pet's name. Also, when the older lady called to tell us the ashes were ready, she said "Hi, I'm from Pets Removed......I mean, Pets Remembered." Seriously?!? My spouse and I laughed about this later so it provided some laughter to an otherwise sad situation. But I would not have this lady do client facing work. I also wish I had a paw print made. This is not really Pets Remembered's fault. But I didn't know it was an option until the day I took my pet in to drop them off. I guess I wish it had been mentioned over the phone so I would have had some time to think about whether I wanted it or not. I did not like having to decide on the spot with the lady who had no clue about anything. And as a result of this I feel like I made the wrong decision. There was a man working there too and he seemed more knowledgeable.

    VCA Advanced Veterinary Care Center

    VCA Advanced Veterinary Care Center

    3.4
    (164 reviews)

    Review of VCA Advanced Veterinary Center - 7712 Crosspoint Commons, Fishers, IN 46038…read more I had a very disappointing experience at VCA Advanced Veterinary Center in Fishers. While I understand that veterinary environments can be busy and stressful, professionalism and compassion should never be optional -- especially in an emergency care setting. One of the staff members, Danielle, spoke to me in a way that felt dismissive and condescending. When you're already worried about your pet, the last thing you need is to feel talked down to. Communication matters, and tone matters even more when clients are under stress. What was even more frustrating was the sense that administrative or social corrections seemed to take priority over actually helping patients get seen. Instead of focusing on the urgency of care, there appeared to be more concern about correcting people in conversation. In an advanced veterinary center, the primary focus should always be on patient care and compassion. Additionally, the overall atmosphere felt uncomfortable. Some staff members appeared disrespectful not only toward clients but also toward their own coworkers. It did not feel like a supportive or team-oriented environment. When employees seem disengaged or dismissive, it reflects poorly on the entire organization. I truly hope management takes feedback seriously and works on improving communication, professionalism, and overall workplace culture. Pet owners bring their animals here during vulnerable moments -- they deserve empathy, urgency, and respect.

    Avoid VCA if possible and certainly do not subject your pet to the care of Dr. Natalia Jurcak--or…read morewhatever name she is using now. She insisted that we subject our cat, Lily, to yet another MRI before she started Lily on Palladia. However, she stated the drug before reading the MRI. In doing so, she caused Lily great discomfort and hastened her death. When it was clear that Lily was reacting very poorly, our experience with the emergency department at VCA made the situation worse. With the help of VEG and Lap of Love, we were able to get Lily the help and rest she so needed. After her death, we received flowers and cards from three other vet groups but no acknowledgement from VCA. VCA is clearly more oriented to money making than pet care. Why charge us thousands of dollars for an MRI that isn't even read before subjecting Lily to an end that was far worse than it had to be. Indiana law permits depositions to be taken prior to the filing of a lawsuit, and I intend to use that provision of the law. I tried easier ways to get answers but VCA was not accommodating. No one called me as I was told they would. Just to be clear, I am not seeking money. I want an explanation, an acknowledgement, and an apology. I will use every legal means available to obtain that.

    Faithful Friends In Passing

    Faithful Friends In Passing

    5.0
    (1 review)

    Me and my 2 best friends went in today to get his cat who was very important to all of us cremated…read more The guy was super nice!!! Very patient and caring. You can tell he cares and takes pride in what he does. He throws in a paw print and a few other things for no extra cost at all. Made our day.

    From the owner: Your Faithful…read moreFriends In Passing is your local professional when it comes to final care for your pet. Ron, a Funeral Director for over 46 years has the experience and knowledge to help you during that special time of loss. Jodi Hand-Shadley; a Columbus native hails from a loving and caring family of pet lovers.We offer special Grief Literature and other information that helps kids & adults deal with the death of their pet. Available to you is our premier line of memorialization products that are all offered in an economical, professional and dignified manner.Our state of the art facility is conveniently located and easy to find. We are located outside of Columbus, just east of the junction of State Roads 9 & 46 in the town of Newbern. Our service is available by appointment 24 hours a day, seven days a week.Please accept our invitation for you to call for information, prices or to set an appointment to discuss exactly what you need in any situation.Our promise to you is that your Faithful Friend will be cared for in a professional and dignified manner. Just as if they were a member of our family!

    Allen Monument - funeralservices - Updated July 2026

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