We had 21 yr old A/C units original to the home. After 3-4 years of band aid after band aid, they…read morefinally crashed out on us last week. With 105 degree days, 2 dogs, and 5 of us in one house we had to act fast. One call to Eddie Simmons and he swiftly got the ball rolling with Zach and Brandon. Eddie also showed up with 2 window units while the equipment and permits were on order. A TOTAL life saver! Today was install day (Amen) and Javier, Blayne, Anthony and Ryan were nothing but exceptional! Arrived early, cleaned up well, super professional, friendly, polite, HARD workers! Our experience with these guys was top notch and when I say they are my heroes today, I mean it! Thank you, guys, for making this huge investment feel less stressful.

A year ago they came to our rescue...twice. This time, they immediately arrived access the issue…read moregave their recommendations. Unit 21 years old best to invest in a new one vs wasting money not knowing how long it would last...I agreed. New unit I stalled today 8/21/25. It's sooo quiet. It looks Amazing too unlike the old beat up horse I had. The expenditures of owning a home. Eddie. Once again, Thank You and your team. Im a retired Marine a local barber at My Barber and I highly recommend this business.

I had a very disappointing experience with the reception staff at Cape Fear HVAC. I called with a…read moresimple question about my bill, expecting a courteous and professional conversation. Instead, Mrs. Laney and Mrs. Caroline were both extremely disrespectful and had terrible attitudes from the moment they answered the phone. As a customer, I wasn't argumentative--I was simply trying to understand a billing issue. Rather than listening or attempting to help, they were dismissive, rude, and made me feel like my questions were an inconvenience. Customer service starts with the first person who answers the phone, and unfortunately, this interaction reflected very poorly on the company. I hope management addresses how customers are treated because no one should be spoken to with disrespect for asking a simple billing question and shouldn't feel like they are annoying them by any questions it's the job they are getting paid for. I was so disappointed and after reading reviews I actually drove 30 minutes to talk to someone over them and when I walked in all I said was "hey how are you doing is there anyone that I can talk to over the establishment" and I was greeted by a older dark hair lady that would not give me her name or anyone else's that I could talk to after I told her what it was about. All she kept saying was we aren't going to be doing this which I don't even know what she was referring to because I was only there to talk to someone over them but at the end of the day if you are a person that feels like when you call a business you should be treated with respect please stay away from this business because apparently this has been a issue with other people according to reviews and it hasn't been handled

I had previously reviewed these guys and thought they were great. Well that's until you run into an…read moreissue with them. I've had them come out on 3 separate occasions since November 2025 to resolve an issue for me that never got resolved. They told me it was this then if it wasn't this it would be that. We jumped through the hoops and made all the changes to a tune of $800+. When the tech came out a third time in March 2026 and he literally told my husband what we had been having them come out to fix is how the system was intended to function. Sooo why did I just spend $800+ to fix a non-issue and why wouldn't someone else say that? Fast fast forward to May 2026 another tech comes in to complete regular service and what do you know that issue that the last tech said wasn't an issue turns out it is and now they said it would cost me an additional $1100 fix it. This is in addition to the $275 he had just finished swiping my card for to cover their yearly maintenance plan. I contacted the office and spoke to Frank. We agreed to split the initial $800 cost incurred and split ways and he'd reimburse me once he got the new quote. Sent him the quote but cropped the new company out because it's none of their business who has my business now. Well Frank now says they will not be able to reimburse me for failing to do the job and just charging me for things not needed unless I can provide them the invoice showing without cropping out the new company. I could be doing the repairs myself for all it matters. The point is providing you the next company's information should have no bearing or keep you from refunding charges that should have never been billed to begin with. Needless to say I am not being reimbursed half of the initial $800 agreed upon and Frank will likely come on here and try to justify not giving me my money back. Hope the $400 dollars is worth losing me as a customer forever and all the bad press I'm about to give you around town. I forgot to mention the new company is doing the job Cape Fear Air quoted for nearly half the price.

Great experience with Southern Comfort Heating and Cooling. After reaching out via Yelp, they gave…read moreme a quote and I scheduled a date to come out. They were available within a day or two, which was great. They guys were on time (early actually) and quick. I needed a smart thermostat installed that I couldn't get to work properly with the extra wire it had. They hooked it up in just a few minutes and it is working perfectly. They also checked in the attic to ensure they were doing it exactly as they should. 5 stars for sure!

James was nice enough to fix our gas fireplace on Christmas eve. He was very knowledgeable and…read morepersonable and professional. Thanks James! I'll be sure to recommend you to all my friends!

The Best in Fayetteville! Honest & Outstanding work!You will be 100% satisfied!!!…read moreI am so blessed to have found A/C Man Heating, Thank You LORD

I will just state my experience and you determine what you think. I utilized AC MAN in December in…read more2025 for a regular servicing on my HVAC since I delayed doing it in the fall. Miguel Regino arrived on time, which was a plus. He checked my system out as I expected, though I noticed him from my camera that he was on his phone for a while but I can't judge as long as the job was done. He informed me that my capacitor was going bad and quoted me a price a little over $250. He showed me what the number on his meter showed and I was a bit confused because I have some knowledge on capacitors so I declined replacing it. He then offered me a maintenance agreement for the year that included 2 servicing for the year. I took the contract and payed for it figuring, what the heck it was worth it. I called in 7 months later for my semi annual check up and Miguel arrived on time and began quoting the price from the door that I will be paying for this check up. When I told him that he sold me the one year contract with 2 maintenance calls a year, he told me that I only payed $245 for that one visit. The bad part, is that it would have been more if I didn't get the military discount. Oh, I also forgot to mention that I called another HVAV company in December to get a second option on the capacitor and tgst technician showed me the same reading and said it did not need to be replaced. I only decided to use them in the first place because it was veteran owned. I will go back to the company that replaced my less than 2yr old HVAC. I am a senior but I am also a veteran. I felt like prey. It is saddening.

We have been using Phillips Mechanical Services for more than 7 years and we have never been…read moredisappointed. He is prompt to reply the phone calls and to schedule a visit to assess the issues and give us options for the repairs needed and he is professional and efficient. We highly recommend him!

We were referred to Phillips Mechanical Services by a family member. We cannot be any more happier…read morewith the customer service they have provided. The team at Phillips mechanical services went over and above when it came to repairing our air conditioning unit, even leaving us with portable A/C units so we didn't have to go without air. They offered very reasonable and fair pricing (which is hard to find nowadays), being significantly lower than other AC services in the area and did not charge extra for labor during the weekend and after hours. They stayed until the repairs were done, working on saturday and even after the standard 9-5 work day. Very professional and very friendly. Highly recommended for any of your mechanical services needs. Don't call anyone else before you call these guys!!

David Vinson installed a heating and air system in one of my condos. They did a great job on a…read moreshort notice. They are very knowledgeable in the heating and air business. They are not cheap but I feel they gave me a fair price. If you want the job done right the first time, David Vinson is the company that I recommend.

Poor customer service. Improperly installed attic unit leaked down into the wall and under laminate…read moreflooring. My floor is warped but never heard back from them after they came out to see the damage. Also had a run replaced for 300 extra, it isn't any better than it was before. We have used them for years but not anymore. Having them suggest that my toilet over flowed rather than the unit leaking ruining the floor was insulting!

I requested a move out service. Jonathan was very responsive to what I needed and his pricing was…read moremore than fair for the service. 10/10 recommend.

Great people, great work! Very happy with T5 Solutions. Very professional…read more Johnathan the owner and Brittany are great! Thank you! Highly recommend this company!

Technician, RJ was fantastic! He reviewed the problem and knew exactly how to fix it. Within an…read morehour, all was completed at a lower cost than we expected. Seriously considering signing up for annual plan. Would definitely recommend.

RJ was sent out to access my heat pump unit. He was thorough, professional and polite. He answered…read moreall of my questions while double checking everything.