Very professional. Good price and fast service. I would highly recommend them and for sure will…read morecall if i need another ac/heating services

My unit was running constantly and not cooling the house. I reached out to Mr. Allen's company via…read moreYelp. He responded within the hour. He was at my house promptly to diagnose the issues my with air conditioning unit. He determined that it needed to be cleaned and he also checked all the other pertinent areas. Mr. Allen was so thorough in his process from beginning to end. He left details of everything performed on the invoice. I am so pleased at the work he did and am thrilled to say I am finally enjoying my nice cool house during this brutal summer. So happy with the service. A superior company with professionalism. Thank you Sir!!

I had a very disappointing experience with the reception staff at Cape Fear HVAC. I called with a…read moresimple question about my bill, expecting a courteous and professional conversation. Instead, Mrs. Laney and Mrs. Caroline were both extremely disrespectful and had terrible attitudes from the moment they answered the phone. As a customer, I wasn't argumentative--I was simply trying to understand a billing issue. Rather than listening or attempting to help, they were dismissive, rude, and made me feel like my questions were an inconvenience. Customer service starts with the first person who answers the phone, and unfortunately, this interaction reflected very poorly on the company. I hope management addresses how customers are treated because no one should be spoken to with disrespect for asking a simple billing question and shouldn't feel like they are annoying them by any questions it's the job they are getting paid for. I was so disappointed and after reading reviews I actually drove 30 minutes to talk to someone over them and when I walked in all I said was "hey how are you doing is there anyone that I can talk to over the establishment" and I was greeted by a older dark hair lady that would not give me her name or anyone else's that I could talk to after I told her what it was about. All she kept saying was we aren't going to be doing this which I don't even know what she was referring to because I was only there to talk to someone over them but at the end of the day if you are a person that feels like when you call a business you should be treated with respect please stay away from this business because apparently this has been a issue with other people according to reviews and it hasn't been handled

I had previously reviewed these guys and thought they were great. Well that's until you run into an…read moreissue with them. I've had them come out on 3 separate occasions since November 2025 to resolve an issue for me that never got resolved. They told me it was this then if it wasn't this it would be that. We jumped through the hoops and made all the changes to a tune of $800+. When the tech came out a third time in March 2026 and he literally told my husband what we had been having them come out to fix is how the system was intended to function. Sooo why did I just spend $800+ to fix a non-issue and why wouldn't someone else say that? Fast fast forward to May 2026 another tech comes in to complete regular service and what do you know that issue that the last tech said wasn't an issue turns out it is and now they said it would cost me an additional $1100 fix it. This is in addition to the $275 he had just finished swiping my card for to cover their yearly maintenance plan. I contacted the office and spoke to Frank. We agreed to split the initial $800 cost incurred and split ways and he'd reimburse me once he got the new quote. Sent him the quote but cropped the new company out because it's none of their business who has my business now. Well Frank now says they will not be able to reimburse me for failing to do the job and just charging me for things not needed unless I can provide them the invoice showing without cropping out the new company. I could be doing the repairs myself for all it matters. The point is providing you the next company's information should have no bearing or keep you from refunding charges that should have never been billed to begin with. Needless to say I am not being reimbursed half of the initial $800 agreed upon and Frank will likely come on here and try to justify not giving me my money back. Hope the $400 dollars is worth losing me as a customer forever and all the bad press I'm about to give you around town. I forgot to mention the new company is doing the job Cape Fear Air quoted for nearly half the price.

This company needs to have customer service training. The company scheduled service dates without…read moreconsulting customers. If you call to schedule a same day service for the technician to come and give you a diagnostic on your system is $145, and other companies charge $95-$99 for the same day. I took my AC units service contract to another company who had better pricing and better customer service.

Requested service for inspection of non-vented fireplace for home re-financing. Pleasant telephone…read moreconversation and was able to do the job within three days. Great communications and the service rep was both personal and professional. Fantastic and thorough inspection. Great customer service!!!

The Best in Fayetteville! Honest & Outstanding work!You will be 100% satisfied!!!…read moreI am so blessed to have found A/C Man Heating, Thank You LORD

I will just state my experience and you determine what you think. I utilized AC MAN in December in…read more2025 for a regular servicing on my HVAC since I delayed doing it in the fall. Miguel Regino arrived on time, which was a plus. He checked my system out as I expected, though I noticed him from my camera that he was on his phone for a while but I can't judge as long as the job was done. He informed me that my capacitor was going bad and quoted me a price a little over $250. He showed me what the number on his meter showed and I was a bit confused because I have some knowledge on capacitors so I declined replacing it. He then offered me a maintenance agreement for the year that included 2 servicing for the year. I took the contract and payed for it figuring, what the heck it was worth it. I called in 7 months later for my semi annual check up and Miguel arrived on time and began quoting the price from the door that I will be paying for this check up. When I told him that he sold me the one year contract with 2 maintenance calls a year, he told me that I only payed $245 for that one visit. The bad part, is that it would have been more if I didn't get the military discount. Oh, I also forgot to mention that I called another HVAV company in December to get a second option on the capacitor and tgst technician showed me the same reading and said it did not need to be replaced. I only decided to use them in the first place because it was veteran owned. I will go back to the company that replaced my less than 2yr old HVAC. I am a senior but I am also a veteran. I felt like prey. It is saddening.

On Aug.30th, before the holiday weekend, at 1:46 pm I called spoke to Spring, always very nice, my…read moreair conditioner stopped working, at first it was going to be for Tuesday, then at 2 she called me to let me know a technician was on his way, the guys were very nice and professional. Problem was solved. Thank you very much Blanca Jordan

June 2017: Nathan's Installed a HVAC heat pump system in my home and didn't put down any carpet…read morecovers or plastic. Workers left tons of dirt debri and carpet stains - hopefully steam clean will get it out or carpet will need to be replaced :( Last year same problems with shoddy workmanship on my rental home - definitely a company you do not want to hire!

I highly recommend All American Heating and Cooling ! From the first call to the completed service,…read morethe experience was smooth and professional. Elijah was the technician who came to my home, and he was absolutely outstanding. He arrived on time, was courteous, and took the time to explain the issues I was having with my system in a way that I could understand. Elijah didn't try to upsell or push unnecessary repairs--he was honest, thorough, and truly seemed to care about getting the job done right. He made sure everything was working properly before he left and even gave tips for maintaining the system going forward. It's rare these days to find companies with technicians who show this level of integrity and professionalism. Elijah is a great representative of All American Heating and Cooling, and because of him, I will absolutely continue using their services and recommend them to friends and family.especially if you're lucky enough to have Elijah assist you!

Had these guys bid and fix my home in Fayetteville, NC. There was a bunch of bad duct work that…read morewas leaking under the house and needed to be repaired and replaced. Their estimate was thousands less than some others and they got er done in a timely manner. Highly recommend!