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    Allens Towing

    5.0 (1 review)
    Open Open 24 hours

    Services - Allens Towing

    Car towing

    Motorcycle towing

    Truck or SUV towing

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    2 years ago

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    Guardian Angels Towing & Roadside Service

    Guardian Angels Towing & Roadside Service

    (75 reviews)

    I don't typically write reviews, but I think this place needs one from me. One of the most…read moreimportant things a business should have is good customer service, and the person they sent out (GEICO dispatch) to change my flat was extremely unpleasant. He was so rude from the time I said "hello" when he called me to tell me he was outside. When he got to the area my home was in, he was in the wrong place, so I had to direct him by phone to the correct location. He acted like I was in the wrong because HE wasn't in the right place. So I got him to the right place and told him where my car would be. I said "it will be on your right. It's a black Toyota Camry. As I was walking up, I saw he had stopped in front of the wrong car. I told him that he was in front of a Corolla, not. Camry. Is it wrong for me to assume that a towing company representative should know cars? His attitude increase once again because of HIS mistake. The only good thing about this guy is that he was fast. It's the only reason for the additional star. When he was done, he never said anything to me about being finished. I'm glad I knew. But I said thank you and he completely ignored me. He didn't even look in my direction. Even after being rude to me the entire time he worked on my car, I tried to be the bigger person and stay nice, but it didn't work. Customer service is a huge deal for me, as I'm sure it is for other people. When your business lacks good customer service, it makes you not want to use them again. Get your people some training.

    Called for tire change service. Driver pulled up, slowed down the pulled off. Stopped down the…read morestreet. I walked down to flag him down he pulled. They claim he took a pic of our location, but he never stopped in front of our home. I called dispatcher, he was very nasty saying we should called sooner. Horrible service. Will never use them again

    Allens Towing - towing - Updated August 2026

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