Absolutely Horrible Experience: Especially with One Employee…read more I don't usually write reviews, but this experience was beyond frustrating. There was a pregnant woman there, her name was Katy (I believe) was incredibly rude and disrespectful. I'm a woman who has worked in the restaurant industry, so I fully understand how stressful customer-facing jobs can be. That's why I made sure to be polite and respectful throughout our interaction. Unfortunately, that effort was not returned. Katy came off as completely miserable and made an already stressful situation so much worse. She offered no help, no compassion, and certainly no professionalism. I understood the towing policy. I wasn't there to argue but her attitude made everything harder, especially for someone dealing with this for the first time. On the bright side, one of the towing guys I spoke with was kind and helpful, and I really appreciated that. But it's unfortunate that one person can make such a negative impact on the entire experience. If management is reading this, I would have loved the chance to speak to someone in charge, but Katy refused to provide any contact information.

We went to get our items and Rockdale refused unless we could pay the balance. We explained that…read morethe insurance of the person who hit us would take care of that and it was not legal to hold someone's belongings until a tow fee was paid. The ignorant pregnant lady at the front slammed the window multiple times her attitude was atrocious and the manager was the same way. They did not care and held our belongings anyway! When the insurance finally paid and we got to go in the car most of the belongings were gone even mail with our address!! This is the second time a crashed car of ours was towed there and items went missing this is not the place to go and avoid at all cost unless you want your items stolen.

Chuck the owner towed me and my car home when my car's transmission cable stranded me in…read moreShrewsbury. He was calm and professional and I was so thankful. When I needed an alternator replaced, Chuck and his shop completed the job timely and for a reasonable cost.

We needed a rollback for our custom motorcycle when it broken down in Finksburg. The driver came…read morepromptly, was very careful about loading and strapping down the bike. Nice guy, good service. Keeping their phone number in our Contacts for any future need.

My car broke down recently on the side of the road, and I called this company. Mark was amazing:…read moresuper friendly, told great stories. - They gave me a quote of the time it would take to get to me. - They were there right on the button. - Super friendly. - Ended up giving me a ride home after dropping my car off with the service station. Highly recommend. Also a great price.

What an amazing company. My grandmother recently got into a jam with her car by hitting a curb…read more She's almost 92 years old and recovering from Leukemia. The owner Mark came and helped her out and he was an awesome guy. She was very nervous and scared and his kindness was very much appreciated and we will never forget that. Thanks Mark!

My wife was meeting a friend in Catonsville. Her car started severely overheating and long story…read moreshort, a coolant hose had ruptured so it had to be towed. I found All Towing with a web search. The person who answered the phone was polite, professional, reassuring. She let me know what time the truck could be expected, and the driver would call when on the way. Exactly as promised, Raphie called to give us a ten minute heads up. They were on their way home in minutes, and arrived a half hour later safe and sound. Raphie was also polite, professional, and friendly. Would definitely highly recommend them!

My car has been ordered since june 2nd (5 days to be moved out of this lot and transfered to a body…read moreshop. This transaction is paid for. The shop is unreachable by Satefarm, their tow managment comany Ajero, or ME! My vehicle at this time has been STOLEN. The BBB has a formal complaint filed, I am creating a police report, filing a complaint with MDOT transport, filing with the maryland state atorney's general, and will now be pursuing litigation.

Allstate Roadside Assistance matched us with Kings Towing to pick up our car from the shoulder of…read moreI-70. This occurred at 2:05 p.m. on a Saturday. I spoke with Brandon at that time. He notified me that his arrival would be at 2:50. Thankfully we had a friend pick up my husband & 3 children shortly after that phone call. I called Brandon back at 5:35 since we hadn't had an update. I then texted 5 minutes later. Four hours after my initial phone call with Kings I called Allstate. Allstate shared that when they contacted Kings about why our car had not been towed, Kings stated that they were no longer able to get our vehicle. I did not receive a call or text back from Kings that they were no longer coming to tow our vehicle. Thankfully Allstate was able to match us with another towing company.

I needed a tow after my tires were slashed. I am sorry I do not know if the driver said his name,…read moreI've been through drama & am absent minded. Anyway, he was awesome quick getting here and was very nice & helpful. He answered all my questions & even offered me advice. He even told me to sit in the truck when the person who was responsible for my slashed tires yelled out it's front door. The price was very reasonable and it was a pleasant experience even with what I am going through. Thank you very much.

Live in a condo unit with low clearance and had a ton of problems finding a tow company willing and…read moreable to move my car out of the parking garage to an outdoor parking spot for subsequent dealer pickup. Was referred to Griffiths and Son Towing from another towing company and they were at my place within the hour and did the job. Super helpful and friendly the entire time - even with the stress of low clearance and other traffic (both parked and coming in/out). Thank you for your fast and friendly service! Gave our front desk your business card in the event others in my building need your services.

I needed to transport a car a reseller when planned transportation was cancelled the day before the…read moresale. I dealt directly with Mr. Griffiths, who provided timely and cost-effective service. The car did not start as I expected, and did not respond to jumper cables, so he had to push the car from a backyard into an alley to connect it to the tow truck. He was very gracious and I appreciated the good service & explanations of problems with vehicle suitable for a non-driver. Highly recommended.

called them because they had a good rating when the truck showed up the logo on the door was not…read morethe company I called it was falling apart the tags were expired two tires were flat on the flatbed stuff all over the place in the cab was pulled over by DOT and was given a whole scroll of tickets the ticket paper was almost 7 feet long I would not recommend using them

They had my 1994 diesel suburban 180k miles for 6 weeks! Overcharged and underdelivers. Duanecthe…read moreowner says anything..the place is way too small to work in so everyone waits!!! Never again..getting a lawyer

SAP Automotive has done good work for my vehicle. I recommend anyone that has issues with their…read morecars to being them here to great repairs at great prices!

Best repair shop I've ever been to. I will definitely be bringing back my car here in the future if…read moreI have any issues. Not only were they honest but they communicated with me all the time and didn't stop until all the issues were resolved.