I liked that I could get an appointment quickly as I wanted. Not happy with them passing along the…read morecost of doing business. They charge 3% if you pay them by credit card or debit card. They do not accept checks. I did not think to ask if they accept cash or not. I would hope so. Business owners should not pass along the cost of doing business to their customers/patients. So I'm giving them only one star for that. Will update later.

Staff very friendly and facility was very clean. Had an arterial ultrasound and foot X-rays done in…read moreless than an hour.

First time coming to this clinic and I had a wonderful experience! Called them to schedule and they…read morewere very accommodating, no two or three week out appointments. They were like next day or day after, whatever works best for you! I was very grateful since I was in considerable pain. Arrived for my appt, be advised it's a tiny parking lot with a lot of construction work around it. Waiting area was nice and clean and chairs were comfy compared to most. Front office staff was friendly and helpful and quick to get everything in order for me to be ready for my appointment time. Paperwork via iPad was super simple and easy to fill out. Again be advised, just because people got there after you and get called before you to go back, doesn't mean they forgot about you. They offer many tests and some are quicker than others. I was called back by a wonderful lady named Sonya. She made me feel very comfortable and talked me through step by step about my scan and what to expect during and after. She made sure I was steady on my feet before leaving and gave clear instructions for what to eat/drink and possible manageable side effects of the liquid I had to drink before testing. I highly recommend this office for quality customer service, patient care and efficient testing.

I had an appointment for an MRI on my knee and I have a spinal stimulator. I was told to make sure…read morethat the remote was fully charged and I did. However, when I got there and was finally able to go back for the MRI they told me that they needed the remote!?!? I told them that nobody told me to bring the remote just to have it fully charged. So, they couldn't do my MRI after waiting 1 1/2 hours. I rescheduled my MRI and brought the remote this time and I have been waiting another 1 1/2 hours and the waiting room is full and they're saying it's going to be at least another hour before I can be seen. I also have an order for an MRI on my back but I will NEVER come back here again. Absolute nightmare.

Attentive, quickly seen shortly after arriving for appointment. Kind staff, reasonable pricing for…read moreservices.

My dad had a scan here on 12/23/25. Most other medical facilities were either already closed or…read morerushed and unpleasant for the holiday season. The employees were so kind and helpful! The facility was spotlessly clean and the wait was not bad at all! I highly recommend Houston Medical Imaging!

I am here to get my mammogram (note mammography lol.) I received a notice to arrive 15 minutes…read moreearly and they don't open until 7:30. I love this place. I've always gotten my mammograms from Solis since they opened. Everyone is so nice. It's very clean. They make you feel very comfortable. The registrar, Alejandra is super nice and helpful. The mammo tech, Joanna was extremely nice. Only draw back was arriving early, when they don't open until 7:30. I still love this place and it will be the only place I get my mammograms. I fly in from Florida to get mine done at Solis. I like to keep all my records at one place. Florida healthcare sucks.

After visiting 3X, I will NEVER return. This has been an incredibly frustrating, scary and awful…read moreexperience. After my first mammogram, I received a call saying there was something they wanted to examine more closely. Unfortunately, the person who called couldn't even pronounce the term the doctor used, so I had no opportunity to ask meaningful questions. That left me feeling anxious and panicked.... Six months later, I arrived for my follow-up appointment, and just before my screening the technician realized I had been scheduled for the wrong type of exam. She told me I was lucky she caught it, otherwise I would have been charged -- even though the office scheduled the appointment. I had to leave and come back another day. For my most recent visit, I called a week in advance (on the 20th) to confirm I was scheduled correctly. I wasn't. The representative changed it to the correct screening on the same day, just at a different time, and I received an email confirmation. I double-checked it and everything looked correct. About an hour later, I received another email showing an appointment for that same day (the 20th). I called back, spoke to a different person at the call center, and was told not to worry -- she would cancel the incorrect appointment. When I showed up on my confirmed appointment date (the 26th), I was told that appointment had been canceled. The front desk said they would try to fit me in, which they eventually did. I then waited over an hour to be seen, followed by another 30 minutes while they determined whether I needed an ultrasound which was a whole other matter that I felt was handled wrong. Don't go here!

Now that I'm of age to get Mammograms (sigh), I had to go get one…read more This was my first visit at Solis and it was so welcoming and comfortable. I was called back to fill out paperwork with a girl (instead of doing it alone in the waiting room). I wish I known her name. She was super friendly and helpful. My technician was Angelica and she was wonderful. She definitely made me feel at ease. The best part was that the procedure wasn't uncomfortable at all! I'll definitely return for future mammograms.

Can never reach the actual location. Always transferred to a call center rep who cannot answer my…read morequestions. The facility location service is fine but the follow-up services is very poor. Each person I spoke with transfers me and I'm going in circles trying to reach a live person!

I had a breast biopsy at The Rose yesterday, and I cannot say enough wonderful things about my…read moreexperience. From the moment I arrived, Laura and Amy treated me with extraordinary kindness and professionalism. They explained every step of the procedure in detail, answered all of my questions, and made me feel completely at ease. The level of personal attention felt like the concierge-style care I experienced while living in Germany under a national healthcare system. Dr. Trevino was exceptional. He is not the kind of detached, assembly-line physician often associated with the for profit, high-volume American "healthcare" system. Dr. Trevino was warm, engaging, and genuinely present. Before and during the procedure, he put me at ease with music and his calm demeanor. We chatted naturally, making what could have been an intimidating experience feel surprisingly comfortable. Overall, Dr. Trevino is a delightful conversationalist who treats patients as people and not as numbers. I was so relaxed that I barely realized I was having a biopsy. Best of all, I experienced very little pain. This was one of the finest healthcare experiences I have ever had in the backwards "healthcare" system in the United States, and I was born and raised in the US. The compassion, respect, and patient-centered approach reminded me of the outstanding care I experienced in Europe, where the focus is on people, not profit. The Rose is truly a blessing. After Memorial Hermann estimated nearly $10,000 for my biopsy, The Rose's estimate was less than $700. Providing this level of care while making healthcare affordable is an extraordinary service to the community. Some of the negative reviews seem to expect concierge-level amenities on a community-clinic budget. My experience was quite the opposite. I encountered a team of skilled professionals who genuinely cared, communicated clearly, and treated me with dignity and compassion. Kudos to Dr. Trevino, Laura, Amy, and the entire staff. You transformed what could have been one a stressful morning into one marked by kindness, professionalism, and genuine human connection. Thank you for proving that outstanding healthcare can be both compassionate and affordable. I left feeling grateful, not demanding or nit picky, but deeply appreciative that organizations like The Rose exist and make high-quality healthcare accessible to everyday people.

I needed a mammogram but don't have insurance and don't qualify for free services. It cost me $235…read more Everyone was friendly and professional. This place is a Godsend for those of us that aren't fortunate enough to have health insurance.

I've had 4 procedures at this hospital and the care has been excellent. The nurses and extremely…read morenice, caring and attentive to your needs. The hospital/surgery waiting area is very clean. They have a coffee and snack bar for people waiting on their loved ones....when it's not Covid. 2 of my procedures I had to wait a long time and was not informed of why. The other 2 were right on time. I am very big on customer service. I believe that if you are running behind you should update the patients. I completely understand things happen, but it's courtesy to let us know you are running behind. The anesthesiologist are great. They make you feel at ease. I would have another procedure here if I have to have another one. It seems more family like than bigger hospitals.

While the hospital service has been 4 and 5 stars for numerous procedures (back and neck surgeries…read moreand pain procedures), their billing department is 1 star. I paid a bill in July, it shows a paid receipt, and bank account shows it paid, it still shows up on the balance! The new bill i just got in the mail, which is different charges, shows the new charge, but it is nowhere on their system. So Monday will be another session with their billing dept. They have messed up several times in the past (wrong procedure codes which took months to fix). They need to hire better people to manage billing.

Very pleasant experience! I love this bank!! They are friendly and very professional! Everyone is…read morewilling to help you and meet your needs! Great People

The two male nurses that are suppose to be taking care of me have NO bedside manner at all…read more One of them told me he's acting this way because he has 8 patients to take care of. Like somehow that's my problem and an acceptable reason for being matter of fact about everything. I waited an hour and a half before they decided to give me pain meds in my I.V. The pain is so bad in my head that I'm shivering to death and there are no blankets, no pillows, no way to control the TV , and no way to control the lights. And I'm paying for this?....WoW!!! I'm about to yank this IV out and get me an Uber back to my truck. I'm over this already. Been here 2 hrs and still know nothing.