One of the few, honest professionals in this badly unionized, extortion business full of crooks!…read more If you have an elevator, Victor is worth knowing!

I didn't use the companies services I just called to ask some questions about elevator emergency…read moredialers and the use of wifi and the guy was quick to point me to two companies he has worked with in the past with good success.. Very prompt to answer and seemed quite knowledgeable in the field

In my 34 years in Brookline I have lived in 5 buildings. This elevator company is the WORST I've…read moreever seen. They always come 2-3 days late. Due to their "excellent" service this year alone elevator in our building already out of service for the 4th time. That's full two weeks of "out of order" and counting. VERY irresponsible!!

We thought they were good and they were for a while BUT now not so much. When everything starts to…read morebecome an excuse then it's hard to work or understand a particular situation. Either they don't hire the right people or they just think they can get away with one excuse after the other. They are good with words but not actions. Sorry! At this time I do not recommend this company

Unfortunately, this company's service has declined significantly over the years. Prices have risen…read moredramatically, with the initial inspection fee alone now reaching $350, before any parts or repair costs are added. More concerning, when an elevator malfunctions, customers can face weeks-long delays before a technician arrives to address the problem. What is most troubling is the impression that maintaining existing equipment and ensuring customer safety have become secondary priorities. Rather than providing prompt, reliable service, the company appears far more focused on selling new installations and upgrades. For a business entrusted with something as essential as elevator safety, that is deeply disappointing. I can no longer recommend their services.

Arrow Lift is truly amazing!! Great job on the rebuild…read more Thank you to Kelsey for her patience and help in organizing all the meetings and emails. Duane and Robert were organized, highly qualified, and went over and beyond. They finished the rebuild early, and the elevator is great. Thank you

I needed to get it started again and then serviced. The technicians did an efficient and thorough…read morejob and completed the work in a timely manner. They couldn't have been more professional and helpful, as well as making sure their shoes were covered to keep my floors clean. The scheduling was quick and easy and they made sure to get someone to me as soon as possible, as when my dumbwaiter stopped working, I had a bunch of prescriptions in there that I needed for the surgery that I was having the next day. I highly recommend them.

Installed our new elevator (2) years ago. Have provided great service. The elevator works great…read more We have had no issues. We did have a one-time user error. It was handled over the phone by office personnel. Staff are very knowledgeable, courteous and on time as scheduled. Several neighbors have had elevators installed by other companies and have had numerous problems. We were so happy we found Vertical Transport. Thank you, Craig, and staff.

One of the worst companies I've ever had the misfortune to work with. We hired them to help…read moremaintain and modernize our elevators at a mid-sized apartment building in Korea Town, thinking that anybody would better than our old elevator company. Terrible mistake. One of our elevators has been down for more than two months now and Southcoast refuse to commit the techs needed to repair it. They are generally deceptive and unreliable and will tell you anything in order to get you off the phone. They made grand promises when we signed up with them and later when we asked them to modernize our elevators, but they have missed every deadline they themselves set. I've spoken with the owner a number of times but he seems unwilling or unable to fix the situation. Avoid at all costs.

This company's customer service was soo horrible that I'm proud to say they have FINALLY been…read morebought out!! lol Serves them right too!! Anytime we would call, they would not send a technician. When the tech would arrive, they often times never had the right parts and the problem would not get fixed. They would Mickey Mouse their work to keep you quiet only to have to call them again for the same issue a few days later. From the owner to their customer service...this company was soo bad!!! But they are GONE!!! See Ya and bu-bye!!

These mofos had a 3rd party answer the phone twice to leave a "note" for them to have somebody call…read moreme they never got back to me and they wouldn't set a time for an appointment i ended up having to tie two hangers together to get my keys from the elevator shaft very unprofessional to not call or showing up knowing i was just standing outside keyless waiting .

Great company, very helpful, prompt and courteous…read more Highly recommended as they get the job done!

Eric is seamless to work with and really attentive to some of my neediest board members. Not only…read moredoes he try to save you money but he's honest and does great business. He understands the process of getting work approved in an HOA. He has been in the elevator industry for decades and a genuinely competent vendor to have and work with on all your elevator consulting needs and projects. I have worked on many different projects at various buildings with eric and he never disappoints. Global elevator consultants is my go to vendor for all my elevator needs. I highly recommend this company.

From the owner: Working with property management companies, HOA's, Real Estate Firms, General Contractors, Building…read moreOwners, Engineers, Insurance Companies and Remediation Companies. Over the past 10 years I have had the opportunity working and running production control in the manufacturing industry for Hydraulic Jack Units, Tank/Power Units, Valves, Doors & Entrances, Interiors and cab enclosures. I have also work for Major & Minor Elevator Companies. My connections in the industry is a asset to companies and their ownerships. I look out for my customers best interest in their needs and to cut cost and to help forecast expenses through routine service and preventive maintenance. It's about minimizing cost for your clients so they do not get hit with a huge repair & modernization bills, as planning are essential and the key to your success.