I needed and inspection for insurance purposes and they came down to finish the inspection in less…read morethan a hour.

Absolutely love this company. We have been through several elevator companies that service our…read moreresidential elevator on our oceanfront property. Most other companies, nickel and dime us... Roys Rise is very fair and honest in the services that they provide. They were able to fix our elevator for $1200 when multiple other companies bid us $10,000 plus.

John Lozis and Eric Freeman provided my family with great service! They were very helpful and…read moreknowledgeable, and were able to immediately diagnose the issue we had been experiencing with our elevator.

McKinley Elevator was an exceptional company, providing courteous and professional service. Dylan,…read moreour service technician, arrived on time and was respectful of our home. He listened to our elevator issue, diagnosed the problem, explained to us, and corrected the issue. Our elevator is operating perfectly. McKinley Elevator is most strongly recommend for your residential elevator needs.

Stay away from Stiltz - they are amateurs with slick tricks…read more When their salesman arrived at my house, it was obvious that he could not measure properly. He wasn't sure the unit would fit in two areas, but he wanted to sell us the unit anyway. He said, "If you want exact measurements, you'll have to pay $350 for a contractor to measure the specs." Meanwhile, he was busy measuring both areas, but could not trust his own measurements. Then, two weeks later, a second - more experienced - salesman said there was absolutely no problem with one of the designated areas for installation. He couldn't understand why the first salesman couldn't measure properly. It turns out, the unit could fit perfectly in one spot that the first salesman dismissed. Next, I received a quote for $35,500 that included a supposed $1500 discount and the waiving of a riduculous $500 fee for shipping from their wharehouse. However, after reading their "letter of intent" (which was not a proper legal document), I asked about the unknown "contractor's fee." They wanted a deposit with my signature on a "letter of intent" BEFORE disclosing the contractor's fee. When I asked about this unknown cost, they said the contractor's charge would be $300 - just to come out to my home. Then, there would be a charge of $1800 for framing and installing the upper exit door and an unknown charge for removing a small piece of decorative drywall. This amount could have been thousands of dollars. Also, the customer must pay for an licensed electrician (approx. $1500) to install the required power line. Finally, there's a yearly maintenance fee ranging from $570 - $800 depending on where you live. Check out their short warranty that only covers 1 - 2 years. After this, all repair costs for parts and labor come right out of your pocket. I would not pay for undisclosed extra costs by the contractor. So, the second salesman told me the contractor would be at my home after 2pm (at no charge) on a certain day. I waited (3) hours, but he didn't arrive. I received a letter of apology from the second salesman and spoke to the contractor. He promised to arrive on a Saturday at 1pm sharp. At 1:45pm he was a no-show, and when I called him, he sounded surprised to hear from me. He had no excuse, he simply said, "I was tied-up." He said the same thing the first time he didn't arrive when promised. I asked him why he didn't call to say he'd be late, and he said "I'm a contractor, what do you expect?" My response was, "common courtesy." In my view, being stood-up twice was unacceptable. To make matters worse, he told the second salesman that HE REACHED OUT TO ME, but I wanted to cancel. Now I knew I was dealing with ameateurs who don't tell the truth. Same with the first salesman. Meanwhile, this "contractor" was supposed to be the leader of the team that was going to install my unit. When I advised the second salesman that the contractor didn't keep the appointment again, he profusely apologized and agreed that working with Stiltz would not be a good decision for me. I agreed - especially after the misrepresentations, hidden fees, immature nonsensense, untruths, and irresponsibilty. I was delighted to sever ties with Stilz.

Our lift never worked properly. We sold it back to the company, but never received the final…read morepayment promised to us.

Easy 5 stars from me…read more Hired Artoo Design to help with plans for a renovation project in my home. Because of the structural and electrical scope, I decided to build fully permitted and up to code. I hired Artoo twice. About 18 months ago I bought a one-time consultation. The consult fee is not cheap, but it's totally worth it. I got a full preview of everything that would be required for my project - sizing of structural members, ratings for materials, and what would (and wouldn't) fly with city inspectors. I also got a handful of solutions for things I didn't know how to handle. The meeting really streamlined my planning and thinking about design tradeoffs. The second time I hired Artoo (December) was to do the full construction plans. I met with Ramy to do an updated plan review and for him to take some measurements. I really felt like he was taking my input and we were working together on the final details. Then the quality of the drawings themselves are impeccable. In a previous life I did heavy AutoCAD drafting, so I'm very picky about drawings being accurate and complete. They were also turned around really fast. Much faster than I could have drawn in my prime. Next was probably the best part - Ramy said he would help with any notes from the city plan review process. I was worried how that would go. We had to do some revisions, but it was totally painless thanks to hiring the right company. I felt unstoppable with Ramy as a partner, and I got everything I wanted approved by the city. I'm writing this review today (August) because I had another small question about the plans, and Ramy basically answered my email immediately. Super tight customer service. I don't always have the budget or time to build things right. Artoo Design is one of those companies you should hire when quality and time is important. When you have a project that needs the best, this is the group to go to.

Read Ramy's FAQ on his website because that is what won me over. Ramy took over a project that was…read morestarted by a crooked "designer" and turned it into a working architectural plan that flew through city approvals. He is very knowledgable about what the city wants and what they look for. There was not a time where I could not reach out to him with a question that he did not respond promptly. The price you pay for Ramy's work is more than worth it with the knowledge and level of care and professionalism you receive. If i ever need an architect again you better believe Ramy will be my one and only call.

I live in a 5-floor building and our elevator is broken. I pressed the call button inside the…read moreelevator and dispatch said they'd send a tech out today. The tech called my cell phone and proceeded to scream that I need to pay $450 or he's not coming. I said I'm only a tenant, I'm not the landlord, I'm not paying out of pocket. He started screaming at me and telling me "I know where you live, I know your phone number, and I'm going to sue you". Let me tell you, as a woman who lives alone, I'm not going to tolerate a man threatening to come to me where I live. LESS than zero stars. This man is a predator and has no business entering any residential property.

The company has gone through management and employee changes as of Dec. 2022. The current…read moremanagement's goal is to keep Delta Elevator Company, Inc. elevators in Southern California running with knowledgeable personnel, techs, and a supportive 24-hour answering service. I have only good interactions with the company and staff. Since I can't bring my elevator to them, I'm required to pay for their time to come to me. Usually, when I have a problem with my elevator, a tech is out that day to find the cause. If it's after normal working hours, the techs are more than happy to come out, just requires authorization for the charge. The front office understands the mechanics of maintaining the elevator's equipment and necessary inspections and/or reports. When I've asked a question, they willingly explain in layman's terms the answer. I'm glad as the original manufacturer, they can replace the same parts, which costs less than upgrading. I recommend this company for its honesty, friendly and helpful front office and great service motto. They keep my elevator running.

I had my elevator serviced by this company (Diamond) recently, and previously had it serviced by…read moreits predecessor (Dockmaster). I have been having my elevator serviced for approximately 9 years. When Diamond recently serviced my elevator, they overcharged me and provided poor service. I had the following issues: 1. They charged 3 hours for commute time and they did not inform me in advance of this charge. 2. They insufficiently staffed the job by sending only one technician. Previously they sent 3. 3. Because the technician was working alone, he had difficulty identifying the problem. 4. They charged approximately 2 times more for similar service as compared to the company before it changed ownership. 5. They were not honest in that they did not inform me that the company had merged into Diamond Elevator. I thought I was still working with Dockmaster.

This is one of the worst companies I have ever dealt with. The first repair person they sent out…read more was late, needed to not work OT and had no idea how to figure out the problem. Then they sent out a supervisor who actually got the elevator working and said they had to order parts. Would get back with a quote. Then I got double billed. When I tried to get the charge reversed, the person who answered the phone, Christina, said no. She refused to put me through to the foreman or anyone else. Numerous emails to her went unanswered. Again she refused to let me talk to anyone else. I was billed 495 for the bogus visit as well as 495+280 for the second visit. I never disputed the second charge and wondered when the part would come. After about a month Christina finally told me they didn't want to finish the job. BEWARE of these scam people. No idea what she was hiding from the higher ups.

AJ was very responsive. Great communication on the photo shoot…read more Pricing is fair. Great photos. I would use him again!

This is the third time I've had Benson Productions take photos of listings that I've had. Their…read morewebsite with online choices keeps it simple enough to schedule an appointment and choose and option for the type of property you're listing. The prices are good and the level of professionalism is fantastic. I highly recommend Benson Productions and suggest you try them. You'll be happy you did.

I have worked with Mike Hem at Ferguson's Outside Sales since 2020 and he has become our go-to…read morevendor for all appliance, hardware, plumbing and electrical fixtures needs for our new construction projects. Mike has excellent product knowledge and great understanding of his Builder clients' needs. His analytical and proactive approach helped us get through the COVID-19 product shortages without delaying our projects and incurring extra costs. We appreciate his honesty, integrity, great people skills and hardworking style. Mike Hem has been an important factor for our business growth in the past few years. Daniel Kovachev, Managing Member, Casa Arte Group

The worst purchase experience I've ever had. My husband and I are on fixed income and in our mid…read more70s The refrigerator was delivered on 11/20/24 and we are still going through it with this company. The dent in the door, the lack of leveling. the drawers did not open and they just did not care. They had my money. Beware of purchasing anything from Ferguson.

I recently hired PSNE for a second story addition to my house. PSNE took care for the permitting…read moreprocess from A-Z. They worked directly with my husband and I to put together the ideal layout to maximize space and efficacy. They knew exactly what the city would require and we had no surprises or additional fees. I had contacted other firms for quotes and estimates and was surprised with how quick and affordable their services were compared to others. They explained to me that because they are licensed to do architectural and structural work, they are able to keep the entire project in house and bring down the overall cost. They also recommended a few contractors for us and helped us get estimates. Our project was completed under budget and on time. We were able to design our dream home and could not be happier with the quality of product that we received. Thank you PSNE ENGINEERING!!

From the owner: PSNE is a consultation and design firm specializing in residential and mid-sized commercial…read morestructures. Our licensed and experienced team of structural engineers and architects will ensure your project is safe and cost efficient. Our team will work directly with you, helping to bring your vision into reality. Our team's extensive knowledge of building and zoning regulations will make the permit process easy and time efficient, helping to reduce unnecessary fees and obtain construction permits in record time. Our in-house developed analysis and design software will limit the use of unnecessary structural material and substantially bring down the construction cost and time. Our one stop shop service guarantees an unbeatable rate. We stand by our cost saving guarantee and offer a price match policy. Our services include: • custom home design • new construction • 1st and 2nd floor addition • tenant improvements • garage conversion • attached/detached ADU • retaining wall/ property wall • solar panel attachment • covered patio • raised decks/balconies • bearing wall removal • shear wall removal • foundation design • seismic retrofit • title 24 energy calculations • structural calculations • structural inspection • as-built study • 3D renderings • permit acquisition • cost estimation