Great Place to Work! Beautiful Marina, hard-working staff, all very professional! The company…read morethrives on developing and sustaining relationships and focuses on helping clients live out their best lives. Boating is something that brings people joy, no matter what kind of boat you have, or what size. To be on a boat with friend and family makes everyone happy!

I am updating my review of Marine Max after having them perform service. They changed my lower gear…read morelube and did not utilize the manufacturer's products. In my case, they utilized a Mercury product on a Yamaha engine. I was very clear that I wanted to utilize OEM products, and in some cases they do use OEM products, but not for me with the gear lube. What really annoyed me is on the invoice they listed the Yamaha parts using the Yamaha name and did not mention Mercury for the Mercury parts (gear lube), I found that very disconcerting as I felt the manufacturer was being purposefully obfuscated. Boats and Outboards are crazy expensive and I only use the genuine manufacturer's parts period. It is not clear to me why they did not use the OEM specified gear lube and they have not returned my call seeking clarification.

The sales department was a pleasure to work with, especially Mitch Scharf, who was great throughout…read morethe purchasing process. Unfortunately, our experience with the service department has been considerably different. During the sale, we were repeatedly assured that MarineMax had one of the best teams of technicians and one of the largest service departments in the country, and that they would be able to quickly address the outstanding items on our delivery checklist. We ultimately chose to purchase our boat through MarineMax in large part because of that service commitment. We purchased the boat on July 17, 2026, and, unfortunately, we have yet to receive any meaningful updates or progress from the service department regarding the outstanding delivery checklist. We have called, emailed, and followed up multiple times, but have received very little communication or tangible progress. Given the number of dealers and the significant inventory currently available in the boating market, we had other options. We specifically chose MarineMax because we were told that the service department and level of support would set them apart. Unfortunately, that promise has not been reflected in our experience so far. Ultimately, we were forced to take the boat to another dealer and pay out of pocket to have the majority of the outstanding checklist items addressed simply so we could enjoy the boat this season. We sincerely hope MarineMax will follow through on the commitments made during the sale and work with us to resolve the remaining items during the off-season. We had a very positive experience with Mitch and the sales team, but the service experience to this point has been disappointing and has not lived up to the expectations that were set when we purchased the boat

There horrible when buying a boat from them. They don't tell you how long it takes to get your…read moretitle after you've purchased paid in full. The worst company I have ever dealt with. Do not buy a boat from them. Buyer beware.

Updating my earlier review. Call me foolish (I feel foolish) but after investing a lot of time, I…read morecontinued to negotiate on the boat. The horrible Knot 10 listing broker (Dave Duny) sold out the seller and finally presented a contract for a fraction of the asking price. I invested in a survey only to find that major systems on the boat had been grossly misrepresented. Running lights and anchor lights not only did not work, but the power supply line to the stern light had been cut, evidently to prevent tripping a breaker due to a fault in the line. The air conditioning and heater--advertised as a major selling point--did not work and evidently will require replacement. The autohelm--another major sales feature-was in pieces. The boat had not been fully commissioned and the surveyor had to waste time filling the water tanks to test the pressure water system, which turned out to be balky. The hot water heater did not work at all and had been bypassed in the pressure water system. Several pumps did not work and three of the five bronze seacocks were frozen open, destroying their utility in an emergency. In all, there were 22 survey exceptions, and several bad items were not even mentioned in the survey. For example, the fire extinguishers were ten years out of date, as were the emergency flares Things only went downhill from there. I tried to ask the owner to fix these items and earn the negotiated purchase price, but Mr. Duny refused even to present that proposed contract modification, insisting on a walkaway cash offer. After negotiating generous discounts for me to take on these risks, the final price was less than a third of the surveyed value. Because the boat was not entirely insurable due to several survey exceptions, we agreed that the owner would deliver the boat to me and strictly observe some safety conditions that allowed me to get insurance. There were other minor points agreed to that I wrote into an addendum. When Duny finally produced a contract modification almost a week after the agreement, it only contained a price reduction, with Duny refusing to include the conditions I needed to protect my interests. Ultimately, I was told to rely on a verbal agreement, except that Knot 10's contract form made verbal agreements unenforceable. I wasted four 200-mile round trips to inspect this boat and the cost of a survey that Knot 10 grossly misrepresented before I finally walked away from this disaster. AND HERE IS THE REALLY DISHONEST THING: With full knowledge of all these survey defects, Knot 10 has relisted the boat with the same misrepresentations that were in the original listing. Here is what Mr. Duny's listing says about this wreck in the current listing: "This [bpat] shows really well. This boat has AC/heat and numerous upgrades and improvements." I provided Duny with a list of exceptions noted by a surveyor that Knot 10 recommended, yet these thieves continue to misrepresent this boat. Listing photos are three years old. They show the boat in good condition, including pictures of a newish looking autohelm that was in pieces at the time of the survey. And, of course, the listing does not mention what the owner told me at the time of survey, which is that workmen admitted to destroying the air conditioning and heating while performing recent repairs. Limited space prohibits me from getting into everything wrong with this boat that Knot 10 misrepresented. There is no getting around it, these people are deceitful. I wish that I had read these Yelp reviews before investing all this money and time as well as missing on several nice comparable boats that sold during this three-month ordeal. RUN FROM KNOT 10. DO NOT EVEN CALL ON ONE OF THEIR LISTINGS.

Awesome experience getting our vintage 1987 Montauk 17' repowered. Nick was great to deal with and…read morekept us posted along the way. They did a beautiful job re- wiring the rats nest that was previously under the helm, and the boat was returned to us spotless. We are very happy with our new Mercury 90hp and will use Whalertowne again. Highly recommend!

It's said that "adversity builds character." True, but first it reveals it. In business, adversity…read morereveals a business' true ethos. With the current and unprecedented social distancing restrictions in place. I got caught between the placing a deposit and traveling to perform a sea-trial and pick-up my boat. With no sense of how long or how severe the health and economic impacts will be, I requested that my deposit be returned. TommyO (whom I have yet to personally meet) immediately empathized and did not hesitate to assure me that Whalertowne business practices place people first; that's just who they are. As pleasant as he was during the sale, he cheerfully returned my deposit in full. I see what TommyO meant; not by word but by deed. When things return to normal, its Chesapeake Whalertowne where I will return; they have earned my trust. Jim B.

I've purchased 2 SeaHunt from WRM. They are a very professional group, sales and services. They…read morehave supported me on the sales and the services. I highly recommend anyone who is looking for an outboard talk to them.

Wye River Marine is the absolute best when it comes to customer service! From accommodating all of…read moreour boat service needs to sales! They even came to us when we had a roadside emergency with our boat trailer!! We have been loyal customers for almost 7 years and have purchased 2 boats and I always recommend them to friends and family.

Recently sold a boat with Mike and MD Boat Sales after selling one with him 4 years ago. I am a…read morerepeat customer because selling with a broker removes all the stress from seller, they help both sides of the transaction, and have years of experience. I would recommend them for sale or purchase of your next boat.

I've worked with Mike and the team at Maryland Boat Sales for over 10 years, and I can confidently…read moresay they are as honest and straightforward as it gets--something that's hard to find in boat dealerships and service shops these days. Whether you're buying a boat or getting yours serviced, Mike always ensures you're well-informed and treated fairly. Their attention to detail and commitment to customer satisfaction are top-notch.

Annapolis Boat Sales - Steiger 255 Miami, Ready for the Mid-Atlantic…read more Forty years fishing the Chesapeake and lower Potomac with fly and light tackle. This winter I called Annapolis Boat Sales to check out a Steiger Craft 255 Miami. They had a stock boat and quoted a great price. I went to look, ready to compromise. I didn't have to; The boat was equipped exactly how I would have spec'd it (and more), at a price lower than a factory order. Options were expertly added and boat was ready and delivered before month end. Annapolis Boat Sales had the right boat, rigged right, and the experts to deliver a dream fishing vessel. No guessing, no regrets! Fishing boats ordered by Fishermen for Fishermen. I will definitely return for service, upgrades and more.

Post sales support non existent. Paid $140K for new boat. Had 3 issues within weeks of owning and…read moredealer gave me no support whether filing warranty claims or returning calls or texts. VHF radio died, windlass had a broken component which destroyed $300 of anchor line and their installation crew pinched the water lines when installing electronics. I live 4+ hours from dealership and while I was willing to do a lot of the legwork, they just saw me as an annoyance to support remotely

Lou is a great honest guy and did a great job on my 115 Johnson motor. I actually trailered the…read moreboat 200 miles just to give it to Lou to work on. He told me that he had a few jobs ahead of mine and I knew that it might take him a while to get to. Lou fixed all my carbs, fixed the tach, changed my lower unit oil, and the engine purrs like a kitten now. I had taken it before to another guy in Virginia and he never truly fixed it. Also, I asked Lou to set up the fuel system so that I could run the fuel from an external 5 gallon tank so that I didnt have extra fuel sitting in the tanks to ruin the carbs again. I enjoy talking to Lou and I will continue to take my boat there in the future.

Called with a very simple question about the sales process. Eric Horst was absolutely the most rude…read moreperson I've ever come across. He told me that my question was stupid 15 seconds into the call and then continued to not answer anything. I have dealt with a lot of brokerages over the years and never had a negative experience. Don't trust Eric Horst with the sale of your boat.

I don't even know where to begin! Best experience bar none I've had with any business anywhere for…read moreanything. Eric sold my boat and was the epitome of a Yacht Broker. I tend to be obsessive and typically give the impression of a micromanager. Eric never gave me a chance to micromanage. He was one step ahead of me all the way. Each time he told me what I needed next, I approached each step at the next possible chance and Eric had already taken care of it. The buyer decided on a Saturday mid winter that he wanted to buy the boat ASAP, So at 8:59 am Monday I was on the phone to have the boat commissioned and ready for sea trial. To my surprise Eric had already scheduled all of this. No details missed. Perfect experience. I was even out of the country for settlement and it went flawlessly. Put your faith in Eric and sit back and watch it happen.