Nick and the crew at Interstate provided outstanding service! They were able to get our complicated…read more2008 Lexus hydraulic suspension system repaired in a timely manner at a very fair price. They provide honest service and know cars. Don H

Went in thinking we had 3 problems with our Pacifica. Turns out none of them were problems. They…read morecould have taken advantage of us but they didn't. They were honest and wanted to let us come back to the hoist and show us the truth. These people rely on good quality work, honest people and good business practices. They are our go-to place now for all things car repair/maintenance related. Really appreciated you gentlemen. Thank you.

Automotive Authority is exactly what every repair shop should be -- honest, thorough, and…read moreprofessional. I was told by Crestview Cadillac that my car needed a $2,000 radiator repair due to a "leak." Before approving such a major repair, I brought my car to Automotive Authority for a second opinion. They took the time to do a full PSI pressure test, a complete visual inspection, and a thorough check of all connections and components. The inspection took nearly an hour -- not five minutes, not a quick glance -- a real, professional evaluation. Their conclusion: No leak. No failure. No radiator issue. No repair needed. They told me my car was "pristine" and in exceptional condition for a five-year-old vehicle. That kind of honesty is rare. Automotive Authority could have easily gone along with the false diagnosis -- instead, they protected me from an unnecessary $2,000 repair. This is a shop built on integrity, not upselling. If you want a place that actually tells you the truth about your car, this is it.

AUTOMOTIVE AUTHORITY REVIEW This shop was personally…read morerecommended to me; I really wanted to like them. However, bottom line: the issue I took my car in for was NEVER FIXED - across several visits. Nick & Tim are very nice and seemingly easy to work with; however, if the issue is never fixed, and new issues keep showing up, what's the point? VISIT 1: On 01/26/2026, I took my 2014 Subaru Outback (200k mi) because the engine was shuddering upon braking, the car then stalling itself off while driving. They test drove it and did a diagnostic, telling me what I already knew: the catalytic converter (CAT) was due to be replaced. I was not ready to commit to that repair at the time; the current issue was something new that hadn't happened previously. They couldn't find anything else wrong. They insisted fixing the CAT would surely take care of this NEW PROBLEM and offered to use an aftermarket part to lower the price. The codes were reset and I left. Less than a week later, all lights on dash turned back on. VISIT 2: Forced to make a decision between the pricey CAT repair and having to start over elsewhere, I begrudgingly agreed to the CAT replacement BELIEVING that it would, indeed, fix the problem, as I'd been told. However, within 72 hrs of this 'repair', the engine shuddering (original complaint) happened again AND it turned all the engine lights associated with the catalytic converter back on. VERY CLEARLY, the problem I brought the car in for had NOT BEEN FIXED. VISIT 3: I was told to bring it back in on a Friday evening (01/30/2026), so they could drive it cold in am to better diagnose it. They FORGOT to test drive it cold. They ran the diagnostic but still didn't know what the problem was. They cleaned out the air manifold, a GUESS as to what may help, then reset the codes. 2 weeks later: HUGE engine shudder causing a stall in traffic; all warning lights back on. Also: violent shaking on the freeway; an entirely new problem. VISIT 4 (2/20/2026): After running another diagnostic, they told me they still had no idea what was causing the initial engine shuddering/stalling issue; they literally said "It ain't broke enough yet!" for them to fix it! They said the highway shaking was caused by 2 control arms needing to be replaced, a safety issue that should be fixed immediately but that I had not been alerted to at any previous visit. Every time I picked up my car, I was assured that it had been vigorously test-driven before it was approved to leave, yet new problems showed themselves each time I had it back. After having the control arms replaced, I was again assured that the car was ready to go, no visible/diagnosable problems present, (save the ORIGINAL COMPLAINT which was 'not broken enough to fix'). I had given them about $3000 of my money at this point; the ORIGINAL COMPLAINT yet to be fixed! Here, I vowed that I would go elsewhere should the original problem repeat itself again. Clearly, Automotive Authority had no intention of actually fixing the original complaint! Immediately upon leaving that time, I knew something was VERY WRONG with the brakes. I thought "No way would they let me leave the shop with brakes about to fail; I must be mistaken". I KNOW the brakes were not in that condition when I dropped the car off. There was a tactile and audible grinding of the brakes from the moment I left that shop after the 3rd unnecessary repair. On March 3, 2026, the brakes completely cut out WHILE I WAS DRIVING. I had to use the paddle shifters on my Subaru to get home safely. What had they done to my brakes?!? I dropped the car off with normal brakes, lots of wear left, and after picking it up from an unrelated repair, the brakes were worn to the point of failing. I have no answers. But, they certainly didn't test drive it before giving it back to me; there was no way they could have missed it! After $3000 already paid for unnecessary repairs, I was not going to pay AA to fix it again. I reached out one last time to tell AA the brakes had died while driving and to ask if they would take any parts back that they sold to me and I didn't need. I never heard from them again. I got ONLY $900 trade for that Subaru and had to buy a new car in the end. My advice: never trust these guys without a 2nd opinion...or, just don't bother at all.

Great honest service. Went in with a trans issue. Cletus looked at the vehicle overnight…read more Decided to not fix and scrap the vehicle. He didn't charge us.

Highly recommend them excellent job and great experience and service. Coitus and Bob are some of…read morethe best people to work with. Don from Jand D auto repair said they were the best so true.

Todd, here is excellent. He's been working for ever at this Location family owned. He will give you…read morea fair price and a fair quote. He tells you exactly what needs to be done and it's very straightforward extremely friendly and knows exactly what he's doing. The service I requested and needed it was performed in a professional and timely manner And he told me exact timeframe of when I should expect it and it was available when he said it would be, which is awesome. He kept me and Somone as a step of the way and give me an option to get certain things taken care of now or take focus on other areas which I really appreciated I wouldn't recommend anyone else if you're looking for a transmission place just stop by here and Todd will take care of you. He did an excellent job with the service on the car and with Customer Service.

The best mechanic service I've experienced. Hands down best customer service…read more Took my car in to see if there's a transmission leak. They were very quick, no more than 15 mins to get a diagnosis. After finding it wasn't the trans, they pointed out the leak and recommended next steps. Quality: 10/10 Value: 100/10 Customer Service: 1000/10

I had such a good experience at The Brothers Auto Center! I had spent almost two hours trying to…read moreget rusted screws off to change out my license plate by myself the night before, and it was done within 2 minutes when I took it in this morning. I was able to make it to work in time, and he didn't even charge me. I really appreciate the kind and quick service!

John is an honest guy who worked with me. We had our issues but he made it right. It's nice to see…read morea man like this. I recommend you use him

Called this place regarding my 2016 jeep patriot. It was overheating and barely driving. For what I…read moreneeded it was a tad pricey but my jeep is flowing through these streets baby. Better than ever. It's smooth as silk. My jeep wasn't driving due to the caliber system and also they repaired a coolant leak for me. Although this place had other cars to repair, they fit me in and I'm thankful for them. For honesty letting me know what was wrong and able to repair it. I would recommend this facility 50 times plus!!!!

Royal Oak Automotive Care has become my new go-to auto mechanic. Adele and his team are very good…read moreat 1) listening closely to the customer; 2) diagnosing the cause of the problem and 3) correcting the problem in the most economical way possible. Heidi is generally the first contact when a customer calls for an appointment. She's very easy to talk to and accurately records the information given to her. She and Adelle are good at communicating with the customer until completion. I highly recommend this business.

Customer service is top tier! From the ease of making an appointment to the explanation of what…read morewould be done to the car, can't say enough about Car Fix Troy. EVERYONE we met with was exceptional friendly and did not rush through explaining the services needed. I might also add that the appointment was made two hours before their closing time and on a Saturday at that. In a day and time where customer service is not always at the forefront of concern for businesses, Car fix seems to still value it. Highly recommend. Mr.& Mrs. Jerry Williams

Car Fix Troy - October 2025…read more VALUE - Highly Suspicious & Questionable. Hourly rate for service $200 per hour - You pay for overhead. I'm deeply disappointed with my recent experience at Car Fix Troy. I brought my vehicle in due to an ABS warning light. The salesman looked up the dealership model, found what the cost of a new replacement part was, to use that as the "Shock Price" in my case a new ABS Module was $1800. However, Car Fix of Troy offered a "deal" at over $300. That sounded promising--until another employee admitted the job should've taken no more than 1.5 hours and explained that I was being charged $200 per hour. I knew something did not seem fair. When I protested, explaining that is unusually high for labor - $200 per hour, the salesman promised me before I approved and left my care with them, he assured me they'd revisit the labor charges. He justified this with vague references to overhead and reprogramming costs, saying he had to purchase programming access from GMC. The job was supposed to take five hours (according to the salesperson) but stretched overnight due to "reprogramming issues". I wasn't contacted until well after the promised time. But, the next day, he was cold and dismissive and decided he would give me $50 off. I was actually charged $200/hour for labor totaling $400. He took $50 off the cost of the ABS Module. In my previous encounters, they had me run SNAP financing. From that time, it felt like my pricing was based more on my financial approval than the actual work. Every time I've brought a car for attention by Car Fix of Troy, I've had to return for additional repairs. I allowed them to do other work on this car that was over $4,000 initially. However, when their next quote was over $5,000, conveniently aligned with my approved financing and spotless payment history, I declined. These experiences have eroded all trust. I won't be returning.