I absolutely positively have to give 5 stars to Dr. Brooks. I have a 10 year old German Shepherd,…read moreKami. Her and I have lived in 4 different states together so you can imagine she's had a ton of vets. Dr. Brooks is by far the best doctor her or my other baby Jindo have ever been seen by. She always walked me through all the options in a way that respected my budget but made me understand pros and cons of each way forward of care. I never felt pressured by her and always knew Kami was getting the absolute best care ever. I've recommended her to all of my friends and honestly leaving her was a top 3 con to moving out of state. I honestly cannot recommend her enough. Kami and Kimmers love love love Dr. Brooks!!! Also the front desk staff is so sweet and nice. Kami is on a prescription food so we had to get it from them so I saw a lot of them. The place really felt like family!

I used to really like this veterinary clinic. The veterinarians were always caring, and my dog's…read moreexams were done in the exam room with me present, which I appreciated. Unfortunately, my most recent visit was a completely different experience. This appointment was my dog's annual checkup after he had recently survived a very serious illness. Because of everything he'd been through, I wanted to be involved in his exam and have the opportunity to discuss his recovery with the veterinarian. After we were placed in an exam room, the technician told me she was taking my dog to the back for a heartworm test and would be right back. Instead, more than 20 minutes passed. When she finally returned, I learned that his physical exam had already been completed and all of his vaccines had already been given while he was in the treatment area. The veterinarian did come into the exam room afterward, but by then I was so surprised and upset that the entire exam had already taken place without me that I wasn't able to have the conversation I had been hoping for. After everything my dog had recently been through, I had expected to be present for his examination and to discuss his recovery before it was over. To make matters worse, some of the information the technician relayed to the veterinarian was inaccurate, which only reinforced my concern that I wasn't included in the conversation about my dog's health. The following day, I received an automated text asking how Jack was doing. I replied by explaining my concerns about the appointment and how disappointed I was with the experience. I never received a response or acknowledgment from anyone at the clinic. Veterinary care is expensive, and I'm happy to pay for quality care. But I also expect to be part of my dog's examination and to have direct communication with the veterinarian, especially after a major medical event. I don't know why the clinic changed its procedures, but this experience was a significant step backward from the level of care and communication I had come to expect.

Staff was so friendly and efficient!! Appreciated how they treated my fur baby while she was so…read moreanxious at the vet. Will be making this my regular vet!

Excellent experience here…read more Pros: Friendly staff and they didn't try to push services. Very thorough and knowledgable. They are right next door to a dog bakery - FYI. Parking is ample; there's a garage nearby that's free. Cons: Would appreciate labs being communicated when the results came in, but in this case it was negative so it wasn't a big deal.

I brought my cat here to be boarded for a few days. Since my kitty was a rescue cat, I was a little…read morenervous about leaving her anywhere. However, the people looking out for her played with her, talked to her, and sent me pictures. They also sent me messages about how she was doing. I love this place, and I have boarded my cat here another time. It is not my animal hospital, but I brought my kitty here because my animal hospital does not board animals. Well, guess which hospital I am switching to?

Took 2 dogs for check up. One to look at ears & and one vaccination. The other vaccinations. They…read moreestimated $1500/dog for what they needed to do! Told them we didn't need all that but for an ear exam, 1 lepto shot for one; shots need for other (going on 2yrs old). A whopping $700 bill. Ridiculous. Very sad that they are charging extortionate pricing all while hawking pet insurance. HRA charges $20 for a laptop shot. Will not be going back.

Solid 3.5 stars but I'll round up. Here's why:…read more The phone team is extremely great at scheduling you an appointment for your four legged friend. Additionally, they're great about fulfilling medication and pet food if you're using a third party like Chewy. However, the wait times can be pretty rough. For example a miscommunication happened during my visit today. I asked someone if I can be seen and he said he's waiting for the doctor charts. 45 minutes pass and I hear one of the techs ask if my dog has walked in. I had to announce my arrival, a little irked that no one noticed me and my dog pacing around at all during that time. However once I was checked in, my dog was in and out in a minute for his vaccines. The doctor we see here is usually great, compassionate, and willing to answer any questions. Other than the hiccup today, I still will continue to come here. I'd say it's much better service than the other vet locations I've visited in the area. PS they have complimentary charging stations which I needed when my phone was at 1% as well as complimentary WiFi.

So my son has taken his dog to this location and I followed him and took my dog there for care…read more They are not overly friendly at the front desk but I look past that to the care my dogs receive. This last visit (my son took the dog) is what brought me here. He was neutered on Monday and had a blow out (putting it lightly) in his room. My son washed him off as best be could without soaking the incision. He took him to VCA (where we have spent a few thousand dollars) to have the vet come in the room and announce "he smells" and proceeded to have my son do everything SHE SHOULD have done (take his temp etc) and refused to touch the dog! Needless to say, we'll be looking for another vet. She is in the wrong business!!!! If you are looking for a caring vet, she is not it! This is clearly just a business.

Chose this company to watch our cat while we were on a trip last month. Staff were attentive,…read moretimely, and sent frequent updates while we were away. Pricing was affordable and fair for the work involved. Got some extremely kind comments from every staff member that showed their genuine care for and experience with animals. Would recommend to anyone in the area.

I have been using Alexandria Pet Care for years to care for my fur babies when I'm out of town…read more Their care team is very responsive, and they always provide details/pics of my pets to put my mind at ease. Their client app is user friendly and allows me to change pet care information effortlessly. I would recommend them in a heartbeat. Thank you, APC for all that you do!

My cat has been a patient for a over a year and have had great experiences every time. My cat Sir…read moreWolf had his yearly appointment yesterday and was due for updated vaccines. He was nervous in the car and had a accident and the staff from the receptionist to the nurse and doctor were excellent. They cleaned him up for me and even added puppy pads to his carrier for comfort on the way back. I feel like the staff really care about their patients. I was walked through the costs of everything and was able to choose what I wanted to pick for treatment and what I wanted to opt out of. I feel like my concerns were heard and explained. I love coming to this location and I know that my cat is always in great hands!

Honestly I do not like giving anyone a bad review, but I cannot recommend this vet. I have taken…read morethree cats here so far and was never "wowed" by them but usually they're ok. The last few visits have been incredibly frustrating with bad customer service. The staff and vet techs are very friendly but I do not think the vets are experienced. I do feel that their business model is designed to try and get the maximum amount of money from customers rather than effectively treat animals. I am leaving after being a customer for many years and would urge others to do so as well.

We have been long time patients, but the care has declined over the years. For routine vaccines…read moreand check ups it was acceptable, though we noticed we never saw the same vet twice. As our dog grew older, we have recently caught major gaps in the care for seniors. A new chronic condition was caught later than it should have been and not managed appropriately. Common side effects were not checked for, despite being in her records. Routine tests for this condition were not checked and even after I followed up, neither vet I spoke with suggested doing those tests. This was caught after a trip to the emergency vet, and when I e-mailed explaining that my dog had been in the emergency vet and asking if she had had certain tests at either of her appointments in the last six months. I got a one-sentence follow up saying that they didn't do those tests. No check in, no inquiry about how my dog was doing, no offer for follow up care. We have switched and can no longer recommend them for anything other than one-off issues or vaccines. The young, rotating vets do not seem set up for success here.

If interested in good continuity of care, this is not the place. Not one -- repeat, not one --…read moreveterinarian is permanently on staff. You get whatever temp vet is available that day. This might be adequate for routine matters, but the quality of the temp doctors, not surprisingly, varies widely. Look elsewhere.

A very caring animal hospital. Staff is very kind, and we have gone for many years with our dog.read more

We love bringing Jolene to see Dr Baumsteiger. Jolene has had an assortment of issues (eye scratch…read morethat wouldn't heal, UTIs, back pain/ivdd scare). Dr. B takes time to personally follow up later via phone on how Jolene is doing after seeing any specialists. We don't feel rushed and she draws conclusions based on scientific evidence. Jolene has had a lot of same-day emergencies and sometimes they can fit her in; sometimes they can't... we like going to VEG if it's an emergency and Dr. B isn't available. Two paws up!

Dr. Eric, his Vet Tech Eric and the front end staff are HANDS DOWN the BEST in NOVA! He's been…read morecaring for my dogs for almost a decade. I took my Bully to him yesterday and they treated my dog with love and care. He fully explained the issue and gave us some meds and recommendations to get Brutus back to the path of wellness. I will not go to any other Vet other than Dr. Eric....he's the truth and it seems my pooch is already feeling better. They have VERY good fees and regardless it's worth every coin spent! Nova Mobile Vet is the place you want to take your pet!

Everyone here is very pleasant and helping. Makes me feel special, great location, easy to get to…read more Always look forward to going to this dentist office. Highly recommended!

Having someone take care of your beloved peya while you are away can be a nerve wracking situation…read more With passionately pets no more nerves. They are reliable, efficient, and actually care about your dogs or cats. They have taken care of my two dogs for a while now while we travel and I always come home knowing the pups were well taken care of. Passionately Pets does its job and I will always use them.

It was my first time getting a pet sitter ever for my two adult cats a few months ago, and the…read moreservice was absolutely outstanding. Super thorough, professional, and kind! They left me report cards and photos daily to view in the app, so I was updated the whole time. Absolutely would recommend to anyone who is new to petsitting and might be nervous about having a stranger come over while you're gone. They made me feel so comfortable and confident! And of course they took great care of the cats :)