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    Alligator Art Custom Framing & Gallery

    5.0 (1 review)
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    13 years ago

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    Frames America

    Frames America

    1.0
    (2 reviews)
    4.5 mi

    Horrible customer service and grossly overpriced. Dropped off a photo and diploma for framing as a…read morebirthday gift. Discussed due date before birthday. When I called a woman was rude and argued with me on the phone. Then when I arrived next day to pick up my item that sat there for 3 weeks discovered they never even started the process. Promised to deliver to my home next day (late) and ended up delivering it to the birthday person AND CHARGED HIM $265 for delivery! Tried to discuss matter with shop and owners were rude - sarcastic and quite frankly didn't give a crap about the situation. Save you money and go anywhere else. P.S the frame job wasn't even good!

    Despicable treatment! Do not use them! Worst service! Rude low class work! Horrific treatment!…read more We brought a beautiful print to them. They charged us over $400 and said it would be ready in 2-3 weeks. No calls to us & no contact either. We called and they repeatedly said it would be a few days. Finally, he admitted it had "been ruined" by a hot press that his daughter used to frame our picture. My fiancé went to pick it up and they would NOT reimburse us for the picture." That's their policy" We had paid $110. and they would NOT reimburse us. They wanted us to buy another one and have them "try to re-do it" Really Mr. Gordon? Are you kidding us? Did you fall and bump your head? Why would we give them another chance to ruin a beautiful photo. We now have the ruined print in our possession, but no print reimbursement as "THIS IS OUR POLICY!" DO NOT PATRONIZE THIS COMPANY! It is in Kobosco's Crossing in Wellington! STAY AWAY!

    Alligator Art Custom Framing & Gallery - framing - Updated August 2026

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