Do yourself a favor and find a different plumber. There are many who will give you a free…read moreestimate. This company does not. Charged me $150 to tell me they couldn't fix my bathroom faucet. I bought a new one, had them come back out to replace it, and they charged me almost $1000. Talked to Micheal Hoadley about how that happened and he said that since it was a pedestal sink, it's kind of a big job. It took two guys five hours to replace it and they trashed the rug on the landing outside the bathroom. They didn't think it would be thoughtful to maybe take your shoes off or cover the rug. That cost me $180 to clean after they were done. Michael tried to tell me that it was a 3x5 throw rug without ever seeing it. As other reviewers have said, they know plumbers are hard to find and so they are charging ridiculous amounts and could care less about their customers. They think they have a endless supply.

Apparently "flushable" wipes are NOT flushable even though it says it on the package. I learned…read morethis on Father's Day when we had people over for brunch and our entire septic system back up. Luckily Dave Hoadley sent over some of his team members and were able to unclog our system and get us back up and running. THEN we had the unfortunate experience of having our pipes freeze over the New Years holiday. Dave Hoadley spent 12 hours at our house unfreezing our pipes. He came back the next day to work on the rest of the house and later that week to check our hot water. We ended up with holes in our walls, but we avoided flooding because Of Dave's hard work. It would have been a total shit show if the pipes leaked all over our house. I have found their prices to be reasonable, but all things considered, when you avoid flooding and What goes along with that, hard to put a price tag on it.

Anthony installed a new heating unit in my home last winter and it's worked great. Recently I came…read morehome to my house smelling like natural gas so I called national grid. They sent the most unqualified person I've ever met in my life. She told me that she had to shut my heat off immediately due to high levels of co2, and we should evacuate immediately. I asked her not to shut my heat off because my pipes would freeze and she said "you should be good". I called Anthony and he dropped everything, came right over and challenged everything she had told us. It was very clear to me within 1 minute of him showing up that this girl had no clue what she was talking about and she scurried out as fast as she could. Anthony checked everything and reassured us that everything was in working order and running fine. He refused to let me send him any money. My husband and I are so grateful to have a plumber and hvac person that we can trust and doesn't take advantage. It is clear he stands by his work and knows what he's doing! I will never call national grid again!! Anthony has a customer for life with us! You will definitely not be disappointed if you choose AJM Plumbing

Anthony Answered the call right away fixed my issue right…read more Great service man's very pleasant Thank you

I can't thank SSM enough. One zone of our house wasn't heating. Our usual company couldn't come for…read moreover a week. (!) Called another company who sent 2 guys for 3 visits because it just didn't get fixed. They charged us ~$2000 for replacing two things + labor, and the problem still wasn't fixed. At that point I decided to pivot. Went on a local FB page to ask for advice/names, and SSM came highly recommended. I called them on a Sunday and got an actual human in the office! (The other company has an AI assistant who sounds real. It's creepy.) Bruno from SSM came today, did a lot of diagnostic work, and figured out that the problem was electrical. We were charged just $232.50. Bruno took the time to explain things to us, and didn't try to sell us things. The only good thing to come out of this frigid situation is finding South Shore Mechanical. Thank you so much for your kindness and integrity! Don't ever change! Will definitely do business with them again.

Have done business with SSM for years and have always found them Reliable, Responsive, and fair. I…read morecan't say enough good things about this company. Special comment for Bruno, the chief technical person, awesome to deal with and extremely knowledgable about all things Heating and Plumbing related. They are definitely my first call when mechanical need presents itself in the future. John Corry, Hingham, Ma

Great service and great work. He listened to all my concernsand questions. The price was great.read more

I can't recommend Lance and his partner enough. I had a fairly complex dryer duct issue that they…read moreresolved quickly. So great to have fast and reliable service professionalsl Thank you!

My central AC stopped blowing air so I reached out to a handful of companies…read more Alex got back to me quickly and worked with my busy schedule to agree on a day. I have a very old AC unit that's in the attic and I wasn't very optimistic but after about an hour of working on it Alex got it working again by replacing a fan and installing a new thermostat that was compatible with new part. He has to work hard as it was warm that day and probably 90 degrees on the attic . Alex was very professional and personable. Price was incredibly fair . I would recommend and I will use Alex and his company again.

Alex and his team did a wonderful job replacing our two gas funaces that were probable 70 years old…read moreat this point, no exaggeration. They were responsive, straight to the point with their estimates, knowledgeable, and very helpful with any questions we had. Very good experience front to back.

They came in installed some rubber hoses 3 days ago to the boiler and are back right now because of…read morea leak. If you have the chance find some better company. Very disappointed, take your money and spend it with someone else. They've been around for awhile but the generation running the company now is probably no where close to the original founding father of the company the way they botch a simple addition.

We had a new burner installed approximately 8-9 years ago by Albert Culver and have had a service…read moreplan since. The customer service is excellent! Whenever we needed service (which is rare) the company quickly responds and resolves the issue.

Dan is great. Extremely knowledgeable and quick to diagnose and fix my issues. Saving his number…read morefor future jobs.

Buying a mini-split system is an incredibly difficult process. The Mass Save rebate system is very…read moredifficult to navigate. I got quotes and presentations from 4 different vendors and the pitch and price was exactly the same - hour long presentation and a $30k cost. However, what each vendor tells you is that IF you qualify a $10k rebate is available and your net cost is $20k. Essentially the rebate is a scam - it just gives contractors the ability to inflate the prices and use the rebate to make the system sound cheaper than it really is. I finally met with McIver and he was able to simplify the entire process. He is not a Mass Save contractor. So he does not work the rebate, just offers a strait-up cost to install the system. When he gave me his quote, I quickly figured out that Dan McIver was an honest man and that the whole Mass Rebate program was a scam. His quote with the similar equipment and the same number of mini-splits was $13,500. I hired him for the job and they started within a week. One of my biggest concerns was esthetics - I was worried about too many refrigeration lines running around the outside of the house. Our house is a rental property in Cape Cod that had a lot of charm to it and we did not want to ruin the integrity of it. Dan came up with a brilliant solution and was able to run most of the lines through the basement to minimize the lines on the outside of the house - we were so pleased with this solution. His team did a fantastic job building out the system - they were clean and finished the project on the timeline he quoted. The work was high quality!! Net is that Dan took a very complicated buying process and made it simple and affordable. He is highly recommended for the quality of his work, pricing and his honest and straightforward approach!

Through the years, I've been pleased with Back Bay Mechanical. Even recently, Chris, the technician…read moreknew what he was doing, took time to assess the situation and to solve problems. Additionally, he was pleasant, polite, thorough and professional. That said, when I received my bill, I was stunned by the exorbitant cost, $535.00, that BBM charged for a thermostat which can be purchased online or in stores for $385.00 less than what I was charged. (plus there was an additional $149.38 installation fee) [Best Buy and Walmart $139.99, HVAC Home Safety $131.50, Amazon $149.99 } Prior to my appointment, my thermostat had not been working properly so, in anticipation, I purchased one exactly like the one I had. But later, based on conversations with the technician and my neighbor, I switched to the Honeywell T6 . When I received my bill, I was shocked to see a charge of $535.00 for a thermostat that other websites charge no more than $150.00. Through phone calls and emails, I requested BBN adjust the charge. Crickets. In short, I think paying $535.00, a $385.00 or more markup for a $149.99 thermostat, is usurious price gouging.

We had our rooftop HVAC unit replaced. It was a pleasure from the quote, communication with the…read moreoffice and specifically with the install team. They ran into a few surprise issues from the existing install and they spent the time to work the problem and troubleshoot to make it all work without needing to open new holes in the walls or ceiling. Everyone was incredibly professional and the job came out great. I will be calling them for all future HVAC needs

Bob's installation of our Ecobee Smart Thermostats was stellar! Due to the home's age, the job…read morepresented interesting challenges along the way, but with his technical expertise, he was able to overcome the issues in short order. We were also very pleased with his communication, knowledge, professionalism and workmanship. Couldn't recommend him enough!

There is nothing worse than losing your heat in winter with a vacation trip coming up. Bob…read moreunderstood completely and offered portable heating units until he could solve the issue for my first time using him. He came when he said he would and was able to contact the manufacturer and arrange a technician appointment so there wouldn't be wasted time waiting for a return call. Together they solved a gas pressure issue and using a too high MERV (13 ) filter that restricted air flow allowing the furnace to burn too hot. This caused a lockout shutting the furnace down. I highly recommend him to solve your problem much more reasonable than the big firms. He is someone you can trust.

Hired AJ Mechanical to replace a furnace with boiler to a hot water on demand system. He did arrive…read morequickly and made himself available to do the emergency work, which I appreciated, and I was excited to find what I thought to be a reliable and honest plumber. But I soon discovered he was not honest nor reliable. He promised he would do all the plumbing and soldering beforehand at his shop so the unit could be installed quickly at my place, but he end up doing all the pre-install work on my property, which took several hours, so the install process (2 days!) was much longer than he promised. Soon afterward, the faucet and shower water contained fine black sediment, and sometimes the water that came out was completely black. I called AJ Mechanical and described the issue, he directed me to call the city to see if the city water was having problems. No one else in the building reported a similar issue, and we are all on the same water main. AJ Mechanical would not send someone out to troubleshoot, he kept claiming it must be a city water issue. I had another plumber take a look and he noticed the water filter, meant to prolong the life of the hot water on-demand-system, was not rated for furnace use. It was the type of filter rated for residential faucets. I contacted him again, sent him photos of the gallon per minute rating for the filter he installed, but he was wholly adamant that the problem was not due to his work. He was sure that he had installed the correct filter. I was concerned the loose carbon (from the broken filter) would damage the expensive, brand new water on demand system he had just installed, in addition to needing clean incoming water to my shower and sinks. He claimed it was not his problem. Desperate, I called the manufacturer, who was very helpful. They agreed the issue sounded like a filter rating problem, and were actually very concerned about the integrity of the new water system. They called AJ Mechanical on my behalf (plumbers must be certified to install this brand)to discuss the issue. Afterward, AJ Mechanical sent me a text, suddenly accepted the filter must be the problem, agreed to flush out the system with a more expensive brand, and replace the filter with a properly rated one. The fix date and time came and went. An hour after the appointment, I called AJ Mechanical, and was promised someone was on their way. Someone arrived over four hours later. The man brought the cheap brand to flush the system, not what we had agreed to. He installed the correctly rated water filter, but didn't install the new sink filter that AJ Mech had agreed to. I will NEVER hire AJ Mechanical again. He talks big when you're in need but abandons the job once he's been paid. He was completely arrogant about fixing his mistake, and when someone finally did come to fix it, he didn't complete all the repairs he said he would.

From the owner: If something goes wrong with your pipes or water heater, you can trust AJs Plumbing & HVAC Services…read moreto get to the bottom of it. Your local plumber is prepared to diagnose the issue and proceed with repairs. We can fix or replace any part of your plumbing system. Need your drain cleaned? We've got you covered. Call 617-347-5401 now to speak with a local plumber in Rockland, MA.