I give Ritch Tierney HVAC Specialists of Quincy 1star, and this is only because I am not allowed…read moreto continue with my review unless I pick a star rating. My rating is actually zero(0). They installed a Heat Pump System in my Condo Unit Sometime late August of this year, 2017. The Heating portion to be used only as a back up/ secondary system. After Installation, the System was tested for AC only. As explained to me, my Primary Oil radiated Hot Water would not kick in due to the time of year. I attempt to turn the heat on, as the cold weather has set in. The primary system will not turn on (at all). I attempted to contact Ritch Tierney HVAC multiple times via phone, text, and email. They finally responded, twice. The first to say they were coming over, the second to postpone and reschedule. I haven't heard from them since. I have asked the MA Dept. Of Consumer Affairs, as well as the BBB for help with this matter, to no avail. Ritch Tierney has been given ample opportunity to make good. Not only have they not responded to my emergency request, as my family and I are using other sources for heat. My understanding is that to date they have not responded to Consumer Affairs nor BBB. I sincerely did not expect this business to not honor our contract and be just a collect ($) and retrieve establishment. If this is how the treat their customers, particularly on the very first service call, this is definitely a business that one has to stay away from!!

Run, don't walk away from this company. My friend had them come to check her HVAC system. The tech…read moretook the blower, which he said was not working and would come back with the replacement. The tech was paid $275 for the appointment and down payment on the part. He has not returned with the new part or the old part, the HVAC is not functioning and Ritch Tierney HVAC Specialists will not return call, texts or e-mails. Portable space heaters are being used during these cold winter days and nights, just to make the condo bearable to live in. These are bad people from a bad company providing bad (no) solutions to a dire heating problem. I wish I could give them negative stars as 1 star is way too good. BEWARE!!!

We didn't hire Tim but he worked with the contractor we hired for a bug renovation. He replaced our…read moreentire heating system and added central air. 2 years later and the AC isn't working. We called another plumber to take a look who told us the system was installed incorrectly and the refrigerant is completely drained. It's going to be $3k to fix. We reached out to our contractor who insisted we let Tim take a look. It took days for Tim to even call me. Then he said he'd clear his calendar to take a look. Now it's been 3 days and still haven't heard a word. He doesn't keep his word and doesn't do quality work. Unrelated the reason I'm posting this review but at the time of the install we chose to go with two separate condensers which is more expensive. We came home to find out he'd decided to do one without telling us. Had to cut out part of my closet to do the vent through the second floor. My clothes were thrown all over my bed and most things ruined because of the dust. On top of that no one said a word to us about cost and we had to ask for them to lower the price based on other honest quotes we'd been given. I do not recommend.

Alfred has now bailed me and family out of 3 major jams in the past 18 months. The first was when…read morethe plumber that I had hired (or so I thought) didn't show up for a kitchen remodel. I got New Age Plumbing's number from a friend and Alfred was at my house that afternoon to check out the job and he started the following morning. Alfred's quick response made it possible to keep my remodel on schedule. Several months later our hot water heater blew a massive leak at 8 pm on a Saturday, Alfred showed up Sunday morning to install a new heater and haul to old one away. Finally last night the faulty gas valve on the same hot water heater failed and Alfred was here this afternoon replacing the valve, when hot water heater manufacturer was going to make me and my family wait until next week for a repair. I have nothing but good things to say about these guys. I would recommend them 100%

Quality work. Torchio has been our plumber for many years without any issues. I would highly…read morerecommend Torchio for all plumbing needs!

He has replaced a water heater for us and completed some other plumbing repairs in our condo. Very…read moreresponsive and really nice guy. Highly recommend.

Since my first review I've used GHM for multiple things. Most recently they fixed the pump…read moreunderneath my house - first with a temporary fix while they waited for a part and then with the permanent fix. He was patient with me as I explained my issue over the phone and was able to inform me that our washer could still be used even before they got to fixing that. They've done a couple of other jobs for us in between like putting in a new shower head and implementing a new outdoor water spigot since the old one just didn't turn on anymore. They are always good and fair with their pricing and as always are happy to entertain my questions (like me asking where our water shutoff valve is and them showing me where it was.)

Top notch professional. Very friendly, very knowledgeable. Excellent work ethic. Highly recommendread more

Called Lambert's Plumbing & Heating for a service after my HVAC heat failed during the night. They…read moreanswered the phone early, scheduled an afternoon appointment and arrived on-time. The system needed replacing so we scheduled an 8AM start the next day for a complete new system installation. I was offered space heaters for my home, which was a very nice gesture. Because of the age of my system, I already had an idea of the replacement cost. Lambert's quote was well within the ballpark. No matter who you are, writing a big check can be stressful. Lambert's allowed me to purchase the heating component on the day of install and wait until spring to proceed with replacing and paying for the central air component. The technicians arrived on-time and were both professional and personable. The job's director, Sal, is a credit to the profession and the owner, Scott Lambert, came mid-day to address any questions or concerns I had, of which there were none. Everyone took great care with my home as if it were a million dollar property! Included in the job was a hardwired with battery backup carbon monoxide detector installed by the unit. I really like the new digital thermostat provided and large box of air filters...every little bit counts! If you are like me and do not have time to call 3 different vendors and price shop over what may amount to be a few hundred dollars difference between them, have comfort in calling Lambert's Plumbing and Heating 1st. The only benefit I am receiving from writing this review is knowing that my truthful experience might be realized by another future customer and they too will pass the recommendation on. Brian - Brockton, MA (Service date: 03.08.2019)

A huge Thank You to Scott Lambert and crew. Our water heater,5 years old, failed and the warranty…read morecompany assigned us to Lambert's Plumbing. Scott and Billy arrived next morning and within an hour we had hot water again. Left my basement better than they found it. Scott is a terrific guy to deal with and I will use Lambert's plumbing for future needs.

I highly recommend Jay and his company for all your heating/cooling needs! He took the time to do a…read morethorough walk-through and sat down with us to go over all the details--for over an hour, on a weekend! The few things he wasn't completely sure about, he asked MassSave and followed up immediately. We promptly received a proposal for a ducted and ductless design that achieved our heating/cooling goals with a lot less electrical load than other cookie-cutter proposals we had received. Jay uses the latest technologies to design the system and communicated with us through every step in the process. We felt like informed partners, not just clients. Mitsubishi models are not cheap, but they are the best quality on the market. Jay makes the process so much easier by taking the rebate off his price up front, so he is the one who has to wait for the rebate- not you! That also means you can totally trust his work, because if it's not done right, he doesn't get paid! I can't say enough about the quality of both his work and the electrician's. They were prompt, clean, and did such a beautiful job that even my critical contractor father was impressed! The mini splits are working very well, even in this cold winter. Jay continues to be in touch to make sure we're have all the information we need to get a tax credit. He truly cares about your experience! Don't hesitate to work with him!

I at first wondered if it was worth getting the mini split, as I always like fresh air and window…read morefans. First, the unit looks nice and the work done by Jason and the electrician was excellent, so its nice to look at. Second, I would imagine my property value went up, by having one. Most importantly, when the oppressive muggy weather finally came, having the unit proved its worth. It was impressive how dry and comfortable the air was, and it felt naturally processed, not like the garbage your breathing from a window unit. It really cleaned out the main room, and made sleeping far more enjoyable on stuffy nights. My long haired German Shepherd really loved it as well. There were days without it on hot stretches where I was wondering if he was going to overheat and have a medical issue. Not to hear him panting on oppressive days was what made me feel as though I did the right thing, and I have no regrets. Regarding Baystate, Jason was a clear choice. I shop around for everything and am picky and Very cheap. I have dealt with many construction and contractors for decades and can read people very well. I had about 8 companies come and give me quotes and all of them were trying to hustle me. I randomly called Baystate, 45 miles from my house, trying to avoid the scammers on Cape Cod, and it was fate. He was happy to do the ride. I trusted and got a good vibe right away, he was a straight shooter. Jason was as as honest as you will find, and knowledgable. He reminds me of a younger version of me (a bundle of helpful energy). If asked a question, he will research, and find it his duty to get you the best options and answers. He takes pride in his work, the other companies were just looking for money. He handled all the Mass Rebate paperwork as well, saving me time and saving me from frustration. I would use Baystate again in a heartbeat and recommend them to everyone.

My ancient furnace stopped working and my tenant called to let me know. I was able to reach I&C in…read morethe morning, and they fixed the problem by noon. Responsive, quick, thorough, and very helpful. I highly recommend.

The condensation pump to my apartment furnace recently went on the fritz and so I contacted I & C…read moreMechanical to get a possible replacement and since I am out of town. I also figured that since I am having someone come, I would also have them service my furnace. This seemed very straight forward to me. The pump with an issue is a small unit that is located on the side of the furnace. To my knowledge, all that is needed is to unplug the old and plug in the new one. A new pump retails for about $45. If I were at the apartment at this time, I would certainly do it myself. Anyway, I am totally willing to pay for someone to change the unit and have my furnace checked. I thought this was a pretty easy request, but I was wrong. I & C responded that they would charge $245 for the first hour of the installation of the pump plus the parts. This seemed like a lot to pay for someone to plug something into a wall but I figured that I would at least get someone to check my furnace within that hour - nope they won't do that. To check the furnace they would charge an additional $245 for the first hour. So what could literally be a 25-minute job, plug in the pump, and check my one-bedroom furnace would cost $490 in labor + plus the parts. Their pricing is ridiculous and they couldn't clearly explain how it made any sense. Buyer beware, do a little research before you hire someone, and be careful that they don't charge you $245 per "task".

Farshid and his team are top notch, professional, and know exactly how to fix your HVAC issues. We…read morehad a major issue of lack of ventilation in a new home since it's energy efficient (aka air tight), and we had high C02 levels in our basement where our bedrooms are located. We had several HVAC companies come out to diagnose the issue, but only Farshid was able to solve the issue with an easy and inexpensive solution. I highly recommend Farshid and his team for any HVAC needs!