Opie and his crew are the best!! Excellent honest and very professional. They treat you like…read morefamily. They put in an amazing pool, landscape and irrigation system for me. I've recommended him to family and friends and all have been very pleased!

Poor workmanship and field employee discourteous. Like another reviewer mentioned, there is a lack…read moreof follow-up. If you have a problem with your pool, they are likely to deflect and ignore you. Now of course pool repairs are not free, and sometimes things just happen. When things do happen, you will be on your own. I would strongly recommend anyone looking at putting in a pool to go with a more reputable company.

Outstanding service, knowledgeable and personable team members, qualified service techs, quality…read moreparts and a reasonable business in its customer interactions. These comments are from a former Reliability Engineer with many years experience analyzing failures of: equipment; maintainer and operator actions; organizational & training environments; and related systems. We have had Texoma Country Pools and Spas take care of our pool for 9 years. We are first time pool owners, are older and retired. We were surprised in learning how much there is to know and do to keep a pool with the associated equipment properly maintained and serviced. Wish we could say we have done that well, but we have stumbled a number of times. TCP&S has helped us get "right" after those stumbles. During service calls, their expert service reps have spent extra time with us explaining how parts of the equipment work, why certain issues came up, what settings / procedures are recommended etc. There have been many opportunities to take advantage of the situation and charge us more .... they did not. In fact, when there are multiple options to resolve an issue, they explain those, the costs, and the pros and cons of each option. I over-research everything. I am very pleased to see that for many of the low ratings with detailed complaints here, TCP&S took the time to provide their record of the details in a rebuttal. The obvious misrepresentations in some of the complaints are eye-opening. My compliments to Kara for her help over the years and to Ryan for his most recent service call. My view is if you have an issue and are reasonable with TCP&S, an acceptable compromise can be achieved. There is good reason why this company has been in business so long and occasionally has backlogs.

We requested a green to clean service, a service which we have happily paid for before and had good…read moreresults. However, this time the service was terrible and the communication during the time of service was little to none. FOUR times they came out and dumped chemicals in our pool and called it good to swim in when it most definitely was not. Chemicals we were willing to pay for since they were used in our pool. Not only was our pool still dirty, my husband had to help the technicians. We should be charging a $75 cleaning fee for that by their standards. During the time of service it was never communicated to us that the filters of our system needed to be cleaned. It was 4 months after service that we were told it had to do with our filters. NOTHING was told to us during the time of service. If we had been told that we would have done it. Our bill was over $500 for a still dirty pool with debris still in the bottom. With just cleaning fees alone $75 x 4 = $300 which is over half the bill. This is ABSURD. I told them I would pay for all the chemicals and for 1 of the $75 cleaning fees, but not 4 of them. The GENERAL MANAGER has poor customer service and fails to recognize when a customer is unhappy with the services performed. He got an attitude with me about the amount owed for the terrible work done. All aside this company and Don choose to lose a customer over $225 (3 cleaning fees of $75) instead of swallow his pride and help with a solution on how they can do better. Don threatened to take us to court... Don tried to tell me that they came out TWICE the first time to clean our pool yet the total for that service was $125...less than 2 cleaning fees of $75 This company doesn't care about the customer they care about being right and the money. 25% clarity from start to finish. Great work my friends. I wish I could give 0 stars honestly. Verbatim Don said: "I'll make my point" Go ahead Don, please show everyone how careless you are about customers.

I did not have a good experience with this business. This was my first time using them…read more I called for service and was told they would have someone call me back. No one ever did. I called two more times before I could get someone to respond. They scheduled a time to come out, but did not show up. I called back, they rescheduled and on that day I was waiting all afternoon but they did not show. I called them and they said they were in Sherman, right by us, and that they could come on over. I had a pressure gauge to be installed on my pump. All they had to do was screw it in and look at our light in our pool to see why it was not coming on. They were at my home less than 15 minutes, screwed in the gauge and told me that I would have to upgrade to their $500 light fixture. I then later received a bill for $160.00 in the mail for labor. This has been a very frustrating attempt to establish a pool repair service for our pool. When I called to ask if the $160.00 was correct, they simply said yes and were not very nice about it, acting as if I was bothering them. They do not seem to care about customers or customer service. I would not recommend them.

From the owner: Butler Pool & Spas has over 25 years experience and will provide you with a Free Water Analysis…read more They have chemicals and also will repair your equipment. They do sales and service and are 1/2 mile west of Walmart in Dennison. They are the Home of the Pool Doctors.

A couple of years ago I was having a problem with algae in my pool that would never go away no…read morematter what I did. After months of trying everything I could think of, Purity Pool Solutions was referred to me. The first meeting was very professional, informative and thorough. Pricing is very fair and reasonable for weekly service and peace of mind knowing it will always be clean. I always know exactly what is done and what chemicals were used. Weekly emails after service detail all information. I will be a lifelong customer!

Wow! Incredibly responsive and Follow-Through is unmatched!…read more From start to finish Darren consistently delivered for us. The quality, attention to detail, expertise, advice and most importantly, delivery of commitments were second to none. Every aspect of the project was delivered on time and as expected. Even after our pool remodel and resurface project was completed, we had a few very small items that popped up and Darren jumped in and took care of things as if it was his biggest project. We had a $10 plug in our pump that broke off during a major freeze. Darren jumped in, called his supplier 5 minutes before they closed on a Friday for the weekend. I was able to run over and pick up the plug and get the pump running again within an hour of calling him. Without this our pool equipment would have frozen over and who knows the mess this would have caused. Darren and his team are worth every penny. We are so thankful we went with Darren and his team at A Veterans Pool Company!

Darren, knows his pool business. He has great follow through, listens well and completes his work…read more He supervised our pool remodel and gave us good advice and now our pool looks stellar. I would highly recommend Darren and the Veteran's Pool Company to anyone who is serious about getting a job done right. If I had to do it again I would look up Darren to do the work. Very, very happy.