Yes, this was an expensive repair but it was absolutely no fault of Allman Family Auto. The issue…read morestems from Chrysler's Pentastar cylinder heads, which are a known problem. I always do my research, and unfortunately my assessment turned out to be correct even before Allman completed their diagnostics. Mike at Allman spent a great deal of time walking me through different scenarios and options, providing detailed estimates for each. I also requested additional estimates, including a full engine replacement, so I could make a fully informed decision. While their estimate was less than dealership service departments, it was slightly higher than another independent shop. After researching the difference, I found it came down to Allman using OEM parts rather than cheaper aftermarket parts made overseas. I don't use cheap parts on my vehicles, so that made the decision easy. Once I felt fully comfortable, I chose Allman and I'm glad I did. Mike kept me informed throughout the process, and my Jeep was back on the road even earlier than estimated. Thank you, Allman Family Auto, for the honesty, transparency, and quality work.

I wanted to post a follow-up to my original review regarding my experience with Allman Family Auto…read moreShop. After I raised concerns about what I believed was a misdiagnosis and being overcharged for repairs that did not fix the original issue with my vehicle, I reached out to the shop directly to address the situation. To their credit, once I called them out and explained the ongoing problem, they agreed to take another look at my car. Upon re-evaluation, they acknowledged that the initial repair did not resolve the root issue. They worked on the vehicle again and ultimately fixed the original problem at no additional charge. I appreciate that they took responsibility and made the effort to correct the situation. While my initial experience was frustrating and felt misleading, I do recognize their willingness to make things right after the fact. I hope moving forward they improve their diagnostic process to prevent similar issues for other customers. Updating my review to reflect both the initial experience and the resolution.

NewCarsInc provides a great service. Diego found the perfect car for me (Subaru, Forester 2026) at…read morean amazing price. Esay on all levels! I couldn't be happier!

Diego helped me find my Ford Escape. I love this car!…read more He was very helpful and made this car buying experience so much better than the awful experience I had with the car I got rid of to get this one. He pointed me in the direction of Car Max to sell my other car and made the rest of getting the Ford Focus so easy. He is knowledgeable and respectful. When signing the paperwork he wasn't just like "sign here here and here". He explained EVERY page and it made me feel secure that I knew what everything was. I have already recommended him and New Cars Inc to my coworker who's looking to get a truck. Thanks for everything, Diego!

If you need a trusted mechanic who knows his cars look no further. Junior has you covered. He will…read moregive it to you straight and tell you how it is, and NEVER tries to sell you a service your car doesn't need. Haven't gone to a dealership in years and my car is 2022. Integrity is his game and now my whole family brings their cars here. And if ever I have someone ask about a mechanic, I send them Juniors way. We are so lucky to have found him.

After dealing with SHENANIGANS at 2 different Toyota dealerships over months NOT replacing a…read morewarrantied battery, 4 x broken down w 2 kids & pets, I was blessed to find Junior at AAA, via my tow truck driver, Krstover, who takes his own vehicles to Junior - WHICH SAYS A LOT BEING IN THAT FIELD! Junior was upfront needing time to diagnose it irrefutably, before spending my hard earned money, which I truly appreciated... Every call he spent time with me, explaining all I needed, each call, not rushing and very patient. He was always respectful, not talking down to me, as I have often felt as a female. The best part: THEIR HONEST PRICES!!! I SAVED HUNDREDS ON AN ALTERNATOR!! HIS RECOMMENDATIONS ARE TO PURELY CARE FOR MY VEHICLE , KEEPING IT RUNNING SMOOTHLY BY PROACTIVE CARE NOT EMERGENCY REPAIRS. In the life of a vehicle, will save money and add years to it's life. Now if I could apply that wisdom to my own health, post cancer! A close family-run small business, I trust and I plan to support & refer to, always . Next up: having Junior or his father find my teenaged son's dream car that he is saving for...

Sold me a 2005 accord back a few years ago and it's a decent car but I paid way too much and the…read morecar had problems. Just buy private and get the car inspected by a good mechanic. Way cheaper and you have piece of mind.

Couldn't be happier. Called Tony, he was at my house in 40 minutes with an outstanding cash offer…read more Title transfer was smooth and they drove my car away. Very professional and a very high level of service. If you want to sell your car, call them!

These guys are great. Got my Tesla model three from these guys and they went above and beyond to…read moreaccommodate me with financing and a great car that I walked out at the end thank you guys.

From the owner: Our mission is to Delight Our Customers. No haggle, no…read morehassle, no stress 90 day warranty standard because we stand by our vehicles

The man, the myth, the legend Mike was absolutely spectacular. As cliche as this sounds, I do…read morebelieve God put him on my path. I was originally looking at a vehicle that was like a door down from this lot and the other gentleman was not up to par. My family and I decided to take a look at this lot and there were quite a few vehicles on the lot that I was a fan of. Mike was SUPER professional and very straightforward. I let him know what I was looking for and he met me where I was. Before the end of the day I went home with a 2013 Highlander. It has been a few weeks and I am sooo in love with my new baby. Mike even took the car I was driving off my hands. Mike is a BLESSING and I could not have left more satisfied. He was patient, kind and trustworthy. The opposite of what you tend to find with salesman. I will recommend him to anyone looking for a great used car!

I am filing this complaint against La Mesa Preowned regarding my vehicle purchase and the…read moredealership's handling of my financing. Since March 27, 2026, I have been going back and forth with the dealership about my financing. I was repeatedly told I had been approved, but I received multiple letters from the finance company stating that my application had been denied. When I questioned the dealer, he asked me to come in to discuss the issue. During that meeting, he told me to pay an additional $1,000 toward my trade-in because he claimed it needed extra repairs. He also instructed me to misrepresent my income to the finance company, and I later discovered that fake pay stubs had been created and submitted without my knowledge or permission. I did not hear from the dealer again until June 11, 2026, when he demanded that I return to the dealership immediately. I informed him I was out of town, and he became upset. I later received a certified letter directing me to contact the dealership within 10 days. I did so but received no response. After hearing nothing further, I discovered that my vehicle had been taken without any prior communication or explanation. I believe I was misled throughout this transaction, pressured to participate in dishonest financing practices, and left without proper communication before my vehicle was taken. I respectfully request that the Better Business Bureau investigate this matter and hold the dealership accountable. I have copies of all financing denial letters, call logs, text messages, and other communications documenting my repeated attempts to resolve this matter and am prepared to provide them as evidence.