The highest recommendation I could possibly give. I went…read moreinto the urgent care with my 17 year-old cat whose health had taken a rapid downturn. He was dying. That was the simple prognosis and I knew that going in. It is not unusual in that circumstance to be offered multiple strategies to extend life starting with a full blood chemistry work up and on to IV's, multiple meds, etc. But Dr. Shafer was fantastic. We got right to the point that there really wasn't much we could do but help him be pain free. She coached me that cats can drag out the dying process and that, if he was lingering painfully, I should call her back and we'd discuss alternate plans. Fortunately, he passed peacefully about 36 hours later. I commend Dr. Shafer and her staff for excellent, honest care.

They were able to get my dog in for appointments pretty easily, which was nice. The first time they…read moregave me an estimate of about 20 min but it ended up being over an hour because they were delayed so that could've been better. The worst thing was when I brought my dog in for a dry eye check up and we saw a new vet (Georgia Christensen) - after seeing him for a few minutes, she decided to talk to me about putting him down because of his mobility issues. I said that wasn't something I was interested in discussing that day and was only there about his eyes, but she pushed it because she said otherwise she would feel she's not doing her job. I was already having a really bad day for other reasons, and she didn't seem to care that she was making me cry and I was asking her to stop. Every other vet I had taken my dog to was so kind to both of us, so although this place is closest to our home, I didn't feel comfortable ever going back. The only good thing is that she's no longer on the website so probably not practicing there anymore.

I took my dog here for years, but since the change in ownership it's been a revolving door of vets…read morewith no consistency. This didn't bother me when he was coming in for routine visits, but in an emergency in June the new vet told me blatantly wrong information and referred me to the ER. They never sent the xray (which they charged $475+ for and never showed me) to the ER and prolonged my dog's discomfort. When I emailed about this issue, they never replied.

Kobe (Bengal Cat) has been a client since birth, he is now 5 years old. This is a great practice…read morewith great doctors and my experiences until today have been great when I encountered JEFFREY who works the front desk by phone. I had a 2:00 PM appointment for Kobe's cough. I called and spoke with Jeffrey at 2:02 to inform I was running 10 min late and would arrive at 2:12. Jeffrey (name he provided) informed me there was a 10 min grace period and he would check with the doctors to see if my appointment would be honored. JEFFREY returned 4 minutes later(2:06) and told me I would have to reschedule because the Dr's would only have 17minutes with Kobe. I was not argumentative because I was late but asked for an exception since I had driven from DC and encountered traffic and would be only 2 minutes beyond the grace period. JEFFREY abruptly said no and asked if I wanted to reschedule, I asked if I could be seen later in the day since they close at 4:00 PM. JEFFREY snarkily said the last patient is being seen at 2:30 PM. He asked again if I want to reschedule, I said I don't think I do, he said ok I will send you Kobe's medical file via email and he hung up this was at 2:08 PM. I was 1 block away. At 2:20 JEFFREY sent me Kobe's entire 5-year medical file via email with no text. I am only posting this experience for the owners awareness. We have all seen the JEFFRIES of the world destroy business reputations and the owners sometimes are none the wiser why long-term clients do not return. I am certain JEFFREY is at Woodies having a cocktail bragging about how he dismissed a client. For the JEFFRIES a loss client is of no consequence he will get his hourly pay, for business owners it is a loss of annual revenue. I strongly suggest management evaluate the risk of JEFFREY(if even his name) on their business as I will not return.

Dr. Amber Lee was super helpful. My dog was experiencing breathing problems. I was hoping it was…read morejust a cold. It was a brutal winter and I also had a cold, and maybe assumed we were in the same boat. But she encouraged me, against my own reluctance, to get an x-ray immediately. I did, and the x-ray revealed it was a much more serious condition called congestive heart failure. She helped get him emergency doses of a medication that likely saved his life during a really stressful snowstorm week in February where it was difficult to coordinate. She also pushed me to take him to a cardiologist, which I was also reluctant to do. But I'm glad I did. He was really at death's door 5 months ago, and now he's under a treatment plan that has kept him alive with decent quality of life. I'm super grateful to the Dr. Lee, and the staff generally. I almost forgot to leave this review for the treatment that happened in February, because when you're stressed out over a pet and the pet survives the last thing you think about it giving credit on yelp. Your mind is on your pet. That's something to consider when reading reviews. I also just took him in for a vet-tech appointment yesterday and the tech also was super helpful and reassuring. So overall this place has been great.

We made an appointment for our dog and confirmed it through email exactly as instructed. When we…read morearrived for the appointment, the receptionist repeatedly told us that we had canceled, even after we showed her the confirmation email proving that we had not. She continued to insist over and over that we canceled and said they couldn't see us. We had been waiting weeks for this appointment, so this was incredibly frustrating and disappointing. I would not recommend this vet if you are looking for reliability, accountability, or good customer service.

Amazing team! Everyone is super kind and informative. They followed up the next day to make sure…read moreeverything was good with my dog's treatment.

We have been bringing our 2 young kitties here for a couple of years. We love love love Dr Lindsay…read moreSmith. She is thorough, explains things, is patient with questions, and handles skittish cats well. She gets 5+++ stars. We had one experience with another vet which wasn't so positive, hence the 4 stars. She acted as if it was an imposition that our cats were scared about their visit. Our cats are rescues that we got at 8 months old. While they are affectionate and confident with us, they are more fearful than curious when encountering new people. You would think vets would understand this, but this vet (sorry, I didn't get her name) seemed more jumpy than the cats about administering their shots. She wouldn't even try to trim the nails on one of them. (Even I have finally figured out how to handle that kitty for that task!) I've seen some hellion cats, and believe me when I say ours aren't that bad! The front desk staff and those who answer the phones are wonderful. They are helpful and thorough, and if they say they will call you back by a certain day/time, they will, even if they don't have a final answer for you yet. The vet techs we have had there are likewise incredible, and clearly love being with the animals. I wish I could give 5 stars, but hard to overlook that one encounter.

Dr. Russell, Nurse Shannon, and the entire team at VEG Northern Liberties were absolutely amazing…read more From the moment Stella and I walked through the door, we were warmly greeted and immediately assisted. We were taken directly into the treatment area, where I was able to stay right beside my fur baby. They checked her vital signs, made sure I knew where the restroom was, and even showed me the complimentary snacks and beverages. We didn't have to wait long before Dr. Russell came over, listened carefully as I explained why we were there, and thoroughly evaluated Stella. He quickly identified what was causing her pain and explained everything clearly. Stella received pain medication by injection, and we were sent home with additional medication to keep her comfortable. When it was time for Stella's injection, my sweet girl became a little grouchy. The team handled her with such patience and compassion, moving us into a private room so they could safely care for her away from the open treatment area. That thoughtful accommodation meant so much to me. We arrived at approximately 5:30 a.m. and were home within one to two hours. The cost was absolutely worth it to know my baby had been properly evaluated, treated, and relieved of her pain. I would definitely return, although I sincerely hope we never need another emergency visit! Thank you, Dr. Russell, Nurse Shannon, and everyone at VEG Northern Liberties ER. You took wonderful care of my Stella, and I am eternally grateful.

Went to VEG three times in one week. Not only was there ample parking and security but the staff…read morewas incredible. I think I met like 15 people over Rosie's visits/stay and every single one of them was the most kind and empathetic person, towards the dog and myself. The facility is clean and they work quickly while also prioritizing emergencies. Rosie ended up having to stay overnight Friday and they even offered me a couch to sleep on if I wanted to stay with her. She's still feelin it but without VEG, she might have had severe complications from dehydration, malnutrition, and her digestive issues and I might have had an anxiety attack. I wish there was 6 stars, the facility was very good, clean, and fully set up for any issue with all the newest equipment but the staff was absolutely incredible. I watched them console more than one pet owner who got bad news and they were more kind than human doctors I have encountered.

Always responsive, great staff, easy to get an appointment and great communication. They care about…read moretheir patients.

I would trust Dr. Hope Coleman with my firstborn child - which is good because that's what my pug…read moremeans to me. Dr. Coleman and her team have saved my dog's life twice and they've done it with compassion, professionalism and true kindness. They are always there to answer your questions and concerns (of which I have many, and the team never, ever loses patience with me). The facility is perfectly clean and the appointments are timely like a well-oiled machine. These people understand that they're not taking care of pets, they're looking after family.

I put Sans carrier down to get ready for his appointment last week and he walked right in and…read morewaited patiently. The atmosphere and staff are so welcoming upon entering the front door. After checking in we were directed to the Feline floor. Shortly after DJ came over to greet us and directed us to an exam room. Sans examined the exam room. lol The doctor came in and examined Sans. He was so busy exploring and looking out the window that he declined a treat. DJ comforted Sans while receiving his shot in his rear leg. A few minutes later he was back to exploring and didn't want to leave. DJ assisted with getting Sans ready and we proceeded to check out. There was an issue with my card and my bank was not open yet. David, Mia, Lauren and Kelly were very kind and patient as I sat in the waiting room to resolve the matter. Companion Pet Hospital team extends care, patience and compassion which means so much when it comes to my fur baby. Thank you!

Long time client with multiple cats. Companion has always provided great care. Recommend!read more

I'm writing to express my deep disappointment with the care my cat, Wicca, and I received at your…read moreclinic. This experience was not only frustrating, it was frankly unacceptable for any facility that claims to care for animals and their well-being. I first called your clinic on 5/22/25, desperate to get my Sphynx cat seen due to some concerning facial spasms. I made it clear to your receptionist that I was searching for a compassionate, trustworthy veterinarian to form a long-term relationship with, for all three of my cats. I wasn't just looking for a quick appointment; I was looking for a partner in my cats' health for life. When your receptionist said you could squeeze Wicca in same-day and highly recommended Dr. Beiting based on my needs, I was beyond relieved. That relief didn't last long. Red flag #1: I walked in to find adorable cats roaming freely in the waiting room. While charming in theory, this setup is completely impractical and inconsiderate. Strange cats approaching a cat in a carrier? No thank you. My cat was visibly stressed, and most cats would be, especially sick or nervous ones, trapped in a carrier, being approached by unfamiliar animals. It's not just an emotional risk, it's a health risk, too. In what world is free-roaming animals a sound practice in a vet's office, where illnesses could easily spread? Red flag #2: Once we were in the exam room, the vet tech immediately tried to hold Wicca without any need or invitation. Let me repeat, I have a Sphynx cat, and yes, I get that people are fascinated by her. But fascination does not give you permission to violate her boundaries, especially when she's clearly growling and hissing at you. When I asked to hold her myself because she was obviously uncomfortable, the vet tech almost refused to give her back. Her response? "I'm not scared of her." Excuse me? This isn't about your fear, it's about respecting an animal who is clearly showing you she doesn't want to be touched. I had to physically take my cat back to avoid further distress. Then came the vet, Dr. Beiting, who admitted she didn't know what was going on. She speculated it might be focal seizures, but wasn't convinced. I'm not upset she didn't have an immediate answer, medicine is complicated, but here's where things really fell apart. She said we'd do bloodwork, monitor over the weekend, and touch base Tuesday. If Wicca was still having spasms, we'd try Gabapentin. Tuesday comes and... nothing. No call from the doctor. I leave a message. Eventually, I get a call back from the receptionist, who breezily tells me on my voicemail that Wicca's blood work looks fine except for the part where she has a heart condition, and I should "probably call a cardiologist." That's it. That's the call. No details. No explanation. Just a casual suggestion that my cat might have a serious heart problem. Frankly, I was left in tears. That's not just unprofessional, it's inhumane. A receptionist should never be the one to break news like that, and with such a flippant tone? I work in animal care. I would never let an unqualified person call a client with upsetting or unclear medical results. The doctor promised to speak to me personally on Tuesday. Instead, I had to call again, beg to speak with the doctor, only to be told she was "busy" and might not get back to me that day. Luckily, because I work with vets, I was able to get Gabapentin elsewhere and review the emailed blood results with people I trust. If I didn't work in the field? I would be freaking out. Wicca was still having spasms on Tuesday, and I had no guidance from the person I paid to provide it. The doctor didn't call me back until Thursday, two full days later. I couldn't answer during work, and her voicemail said if I didn't call back right away, she wouldn't get back to me until tomorrow. I called back and left a voicemail at 2:45 PM which was 15 minutes after she called me. Again, no response. Honestly? I wasn't surprised. This was now a pattern. And let's not forget, I had to ask four separate times just to get a receipt, rabies certificate, and doctor's notes. So let's tally this up: I paid nearly $400 for a "we don't know," a traumatic experience for my cat, a rabies vaccine, bloodwork, and days of stress and unanswered calls and voicemails. I had to do my own legwork just to understand what was wrong. I had to educate the doctor about the Sphynx breed. I had to be the one leading the appointment, not the other way around. There was no compassion, no proactive care, and no follow-through. This entire experience was infuriating and heartbreaking. I came in ready to start a lifelong relationship with a veterinary team I could trust. Instead, I left feeling disrespected, disregarded, and deeply disappointed. Sincerely, Wicca's Very Tired and Rightfully Annoyed Mom

My cat was rapidly losing weight but still eating. The Cat Doctor vet didn't do blood work & said…read more"keep an eye on her" sending her home without giving me clear information. A week later I took her to an animal hospital & was told she had kidney damage from hyperthyroidism. She had to be euthanized. Very angry at the INCOMPETENCE!

This place, and the caring people in it, made a very difficult day more bearable…read more I came in knowing that I was going to have to put my almost sixteen year old cat down, and as we pet parents know, Sidney was more than a cat to me - he was family. He got me through some REALLY tough times over the past ten years, and honestly I'm not sure how I would have gotten through the pandemic without him. So knowing his time with me was coming to a close, I left it in his hands to tell me when it was time to go. And, unfortunately, that was the day he woke up and his eyes said simply, "Enough." The staff was attentive and kind from the jump. An examination revealed the options, but it was obvious that whatever was happening was quite serious - and I was given a breakdown of potential next steps. Of course with Sid's age, putting him down was also an option, and I already knew this is what we were going with. I did not receive any pressure to run any preliminary tests, procedures, or additional costs. I was simply told what the options were, and provided with an honest opinion of what the outcomes could be. And all options sucked. BUT it was obvious that the people helping me genuinely cared, and it made the heartbreak just a tiny bit easier. I had never had to do this before and I came in with Sid alone, so the vet guided me through what we were doing, what was next, and gave me ample time in between to say goodbye. Again, no real way to make these things less painful, but there was something in the attention and care I was receiving that made me feel like I wasn't going through it alone. The staff was going through it with me. I also received a beautiful card in the mail from them afterwards, hand-signed with a personal message from each - and this small gesture brought such warmth to my heart that I felt I had to share it. Highly recommend this place.

My second visit to VEG, two years after my first, was for a completely different issue for my cat…read more Once again the team descended upon me and my boy immediately, and calmly and thoroughly triaged him and took me through all the intake questions. I spent 3+ hours there but it didn't feel like it. I was able to be by his side the entire time, there was hydration and snacks, and I was comfortable. I feel like every nurse checked in with us at least once. Even my cat felt chill enough after a while to curl up and nap in his large cage (they were quite busy and all rooms were taken). As off Feb '25 it was $200 for just the most basic care, for what it's worth, and in our situation it was very much worth it. They sent everything to my usual vet, including recommended follow up testing. Flippin' awesome and so helpful for moving forward after a terrible Sunday!

When we adopted our pup Willow 4 years ago a veterinary friend highly recommended Center City…read moreVeterinary Hospital for the holistic care of our girl Willow. We have been very happy with the care Willow has received. Not only are Dr. Cohen and Dr. Meister experts in their field, they are also kind and empathetic. Their front desk staff and Vet Techs are equally kind and helpful. Willow just had her Teeth cleaned and a tooth removed. She was under an anesthesia for the procedure. The hospital gave me excellent instructions pre procedure, kept me updated throughout the procedure and let me know when it was over and how Willow was doing. I would highly recommend the Center City Veterinary Hospital.

Staff and doctors are wonderful. I'm so pleased to have found them. My pup even gets excited -…read morepulling me in through the door!