scam, the company does not exist, they charged us money and when we wanted to pay for full service,…read morethere was no company under listed adress

Very happy with the service. Found the number on Yelp,…read morecalled, they had a guy out within an hour. He was efficient and friendly, found the problem and had our split system up and running within a few hours. Highly recommend

Excellent service and communication throughout. Max responded promptly to my Yelp request and…read morescheduled Oleksandr for a next-day visit. Oleksandr was extremely knowledgeable and fixed our heating issue quickly. I highly recommend this company. For context, we had hired another HVAC company two days earlier, and they were unable to diagnose or resolve the problem.

Service call 11 months after installation cost $300. Turned out all I needed to do was press one…read morewhite button inside the PTAC and then press another one. The guy who arranged the service call could've told me that over the phone.

I've used Prime Air Group in two different homes in Brooklyn over the years. Both central air and…read moremini splits. They are friendly, knowledgeable, and fairly priced. Highly recommend.

Prime Air Group just completed their 2nd job at my residence, installing a Mitsubishi Split Air…read moreunit on the other side of the house. As well as replacing my ancient electric panel. They arrived on time, explained the process, and were done in 5 1/2 hours, and even swept up and cleaned any smudges left on my wall. Somehow they managed to be even nicer and more proficient than last year. All at a terrific price (I had several estimates). Best contractors I have ever had the pleasure to deal with.

The Frenchmen deliver quality service and repairs. They are reliable and friendly. My family and I…read morehave been customers for over 60 years. We can't imagine patronizing anyone else.

Called 3 times for an appointment. Never showed up once. We were home the whole day waiting for…read morethem. They claimed they were there. After calling we asked if the guy rang the doorbell and he said "no." Who does that? I don't think the guy was there. We ended up going with someone else who responded right away. Then to boot they charged my credit card $56 for absolutely nothing. Very unprofessional. I don't believe these positive reviews.

I recently had a Mitsubishi split system installed in my restaurant in Soho, and I couldn't be…read morehappier with the service provided by Vinco Mechanical's team. From start to finish, they were professional, efficient, and highly skilled. The installation process was smooth, and the team made sure to explain everything clearly. Since the installation, the Mitsubishi City Multi system has been working flawlessly, keeping our restaurant comfortable for both customers and staff and we were able to get a $12.5k rebate from ConEd!

They made an appt, arrived on time, completed the maintenance on our two HVAC systems quickly and…read moreefficiently. The team worked well together and even gave us a new customer discount!

Very happy with Mr Air NYC ! My split unit air conditioner stopped working in the middle of the…read moreheat wave last week. After reaching out to Mr Air, the problem was solved quickly and efficiently. Not only was the installation great but the quality of service is too. The outdoor unit wasn't working because it needed to be cleaned - something I forgot to do last year - the unit looked fine to me but when the heat wave started, the problem worsened. The repairman arrived quickly and was very knowledgeable and honest. The units are now running perfectly and it's so cooool indoors. Five stars !

We are repeat customers, having installed splits on the top floor of our Prospect Heights…read morebrownstone several years ago. We're now adding them to our rental apartment and if anything Mr. Air has gotten even more excellent. From the design to install to maintenance, the office and field crews are top notch pros. Highly recommend.

All in all, the experience was reasonably good. The technician arrived on time and conducted…read morehimself with great professionalism; however, the work took slightly longer to complete than anticipated. The issue was ultimately resolved, but the fee struck me as somewhat high relative to the scope of the work. It wasn't bad, though it goes without saying that there is certainly room for improvement.

I had a hot water pipe that cracked I reached out to Jay and within a few hours he was able to come…read moreto my home weld the pipe do the repair clean up and out of here within 1hour! Reasonable, honest and professional! Highly recommended. Thank you for the great service!

Alen to the rescue once again! He installed my ACs a couple years ago, and then a replacement…read moreearlier again this year. And then MY MOM, who was impressed by my plexiglass installs, needed 3 window units installed in HER apartment said "give me the guy you used" and guess who came through with a fantabulous price yesterday, SAME DAY, mere HOURS after she called him for the appointment, IN THE MIDDLE OF A NYC JULY HEAT WAVE? And he even arrived early for the appointment! You will not find better pricing, service, friendliness, and expertise than these guys, so if you're reading my review and still putting together your list of options, you've already found it; I've done the research for you. My mom absolutely loved the fact that he cleaned up everything after; no piles of grungey built-up debris, papers or anything left after and surfaces wiped down thoroughly. And the magical wizardry of the plexiglass option; you can barely tell it's there. It's so much nicer looking than the accordions that come with the AC or dull metal paneling, and makes the area look spacious and of course, a better view. Alen removed her 3 existing units (that had been in those windows, non-functioning, FOR 24 YEARS) and installed her 3 new ones in their place, and like a gentleman he'll even take care of unboxing the new units if you're a lady cause these things are heavy to lift. ;) My mom was so impressed she had to give him a hug at the end of all his hard work lol and we will both continue to recommend him to everybody that we know. He knows what he's doing!

Second time hiring Yev because he was so amazing the first time I utilized his service nearly 5…read moreyears ago. This time he's installed 2 new units for me, work is as great as the first time around! Having a dedicated professional installing ACs in NYC apts is truly the way to go. He responds quickly and is communicative about his arrival time. I've always bought my ACs from him and his prices are comparable to buying from Amazon, he brings them, installs them, and cleans up after himself. What more could you ask for?!

Professional, was able to schedule for next day booking when NYC had its first heat wave this…read morespring. They have the best interest of the customer in mind. I ordered plexiglass as part of the original booking. When they arrived to install the window unit, they realized it wasn't actually needed with my window set up and I was able to get a refund on the plexi. Great customer service. Reliable. Would definitely book them again.

I've had several AC units installed at my apartment over the years. While I have done DIY AC…read moreinstalls in past apartments, having someone come in and make sure everything is installed correctly, for piece of mind, is priceless. Keep Cool NYC's techs are always professional and fast. Prices are reasonable/affordable. They've been my choice for years and my recommendation to others. I left the same review on Google reviews if anyone sees it there, but some people prefer one platform or another so thought I'd give my two cents on both.

Our AC stopped working during a heatwave, and this HVAC team came to the rescue. They showed up the…read moresame day, fixed the unit efficiently, and even gave us tips on how to keep it running longer. Great customer service, honest pricing, and the house has never been cooler. I'll definitely call them again.

Had a great experience with their service. Everything was handled professionally and very…read moreefficiently. I really appreciated how fast and knowledgeable the team was. Highly recommend.