I came in for a gift certificate for a friends birthday. There were a good amount of people inside…read moretesting all the products. My son loves the practice drum set they have there. Staff seems chill. We didn't spend too much time. The only small annoyance is I wanted to use my cash app card and they don't take that -- not sure why.

Our son wanted an amp for his guitar and we knew Guitar Center would have what we needed. We were…read morehelped pretty quickly when we walked in and found the one. The employee helping us was a manager, I do not remember his name but made our trip quick and painless. The store is setup nice and very clean and there are sections throughout to try before you buy. I'm sure we will be stopping in again soon when he needs something else!

I'm having problems getting the proprietor to contact me about returning my guitars to me and it…read morehas been over a year. This is my second review about two Squier Telecasters. Jim is a good guy, very knowledgable; I hope he's OK, in good health. I JUST WANT MY GEAR (2 Squier Telescope, one gig bag - two bass capacity, and my straps). PLEASE CONTACT ME JIM.

Jim has had two of my Squier Telecasters since September of 2022 for setups and new pots. He has…read morereturned only one email "Not Done". He has failed to return three subsequent emails. His shop is a rat's nest and I'd bet he has lost my guitars and the double bass gig bag they were stored in due to the clutter and his inattention to customers. I'm sorry I trusted him with my business. He may do great work, but he doesn't do it very often. I give Precision Guitars one star because zero stars is not an option.

I called to see if they would replace one broken string on my old acoustic guitar and they told me…read moreto bring it in. You wouldn't know this is one of the cheapest repair services possible, hardly worth the effort for them, because the guy that attended me treated me with such courtesy and respect, you'd think I was in for an expensive service. Really made me feel like a respected and valued customer, despite this being about a $5 fix. Given what they make on average for more significant repairs, they probably lost money on helping me, but he was fast, friendly, and kind. I will *definitely* be returning with any future repairs on my other instruments. Can't recommend them highly enough.

These guys are incredible. If you own any acoustic guitars that you truly care about, you HAVE to…read moretake them here. Daryk took care of me and my D18, HD28, & J45! Doing really great complementary stuff like drilling the strap button on all of em, adjusting neck pitch, to installing the anthem pick up! (Which is an incredibly scary process of drilling holes through the saddle, etc.) and on each guitar they talked me through some of the issues they saw and how they remedied them without adding to the price. Truly can't recommend these guys enough!

I've sold two guitars there on consignment and will be taking a third there this week. They treat…read moresellers and buyers with equal respect snd consideration. They also have unique inventory that you'll likely never find anywhere else.

Founder, Al Lieberman, made Guitar Pickers a GREAT guitar music store. Consignment instruments…read morewere welcome. All that changed when Guitar Pickers was sold. Unfriendly owner, unwilling to help. Inventory has not been updated on website. It's so Sad that this Great Guitar music store has gone down hill. I miss it every day. Please come back Al.

Zimm's Guitars doesn't need my 5star review. But They…read moredeserve it. They have an astounding selection of guitars.., cases, amps, cords, effects of many types. Etc. My Guitarsmith Brandon recommended them. Thanks, Brandon!!! But it just confirmed my suspicion..... Zimm's Guitars is the place Case in point : this very day I picked up a nice Fender Acoustic with Custom Eastwood backpack/gig bag for my youngest grandson. The perfect starter kit. Just add instruction And... Practice Practice Practice of course,... My Son gonna have the cleanest yard in town!!!

Went in for a simple bass setup. Was super happy with it when they were done. Extremely affordable…read moreand a quick turn around. They really seem to know their stuff. Will be coming back for sure.

So I've been using Guitar Center for years for my drum stuff. Ive always loved the place because of…read morepricing, selection, their used section, and mostly the people. I'm always able to step inside and rattle off some beats on a drum set and since they are all musicians, no one ever cares. So as a drummer, Its always been the drum section for me but today I came in because I want to start learning something new. Injuries to parts of my arms make it difficult to play guitar but since I've always loved piano, I decided that's what I would try. I first looked on line and found some used equipement but decided to stop in and see what Guitar Center had. Shayne was the first person I spoke to. He gave me a lot of great advice and really tried to educate me on the equipement I was looking at. He gave me all the pros and cons of each piece, he didn't try to over sell me, and he even told me how I COULD save some money finding something used on line or even on their web site. The thing I liked the most is how Shayne actually explained the pros and cons of buying used and gave me the perfect amount of information to make a very educated decision on what I ended up buying AFTER I was invited to take a day or two to do some research on my own before making any kind of purchase. I did buy new, and I did buy it from Guitar Center, and it was because of the service I received from Shayne during my two visits with him. The shop is one of my favorite places to shop but it was Shayne that captured the 5th star!

after purchasing a Hy Vibe guitar and 2 year warranty I took it back to have the buzzing sound on…read morefrets 12, 13, 14 on the B, G and D strings. the tech did a quick fix it by placing a plastic strip under the saddle. I had to take it back when I changed the strings putting everything back the same way only to have the buzzing come back. second problem was the volume on the pick up was very low so I took it back. I was told by the tech that he couldn't do anything with it and doubt if the company would send a replace part. the guitar was manufactured in France so I guess he just didn't want to be bothered. I contacted the manufacturer and they sent the part with detailed instructions how to remove the old one and replace i. I did it myself taking about 30 minutes. i own a few guitars amp and other equipment i purchased from Guitar Center but never again. I had a pleasant experience years ago when I had a pickup installed on my Martin Guitar but that was a totally different luther. Had the Luther I felt with the last time been like the first young man I would have kept my business at The Guitar Center.

Matthew is an incredibly kind and patient human who ended up waiving any service fee due to the…read moreproblem being as simple as cleaning my guitar pots. I will be returning to this place when in need of any instrument / amp repair!

I was looking for more guitar oriented store. It had selection of string instruments and…read morekeyboards. Guitars hanging high up on wall. Small section of guitar music

I was very satisfied with the selling of my 1962 Gibson Electric guitar that I have owned since…read more1963. The transaction went through very smoothly, & I received the payment before we left the FedEx store in McChesney Park, Illinois where we mailed it from. Thank you Joe! It was a pleasure dealing with you! Mary, from Beloit, Wisconsin

Unresponsive. Tried many times but they cannot seem to be able to return a phone call, or text.read more