My Second trip to this spa and Very relaxing, The ladies that work the front desk are always very…read morenice and welcoming. Smells amazing and you start to relax as soon as you walk in! Highly recommend Stephanie or Christine they both are amazing. These ladies are really in tune​d​ with your muscles and your reaction to what they are doing. Everything they did was amazing! Talk about a good hurt! I love a massage therapist with strong hands. This was an awesome​​ experience​ and I will be going back. the attention to detail when it comes to how your feeling and how your body is responding is important, Both therapists​ were aware of my body and responses​ to their treatment.

I had my first Botox injection and paid 380.00 for my forehead only. I still had movement and had…read moreno follow up appointment which I was told if I come back in two weeks if I needed more it would be free. I had to call back and make an appointment and it was over a little more than two weeks. I got more Botox injected in forehead, between eyes and added crows feet too. It cost another 200.00. It was Not free. They did not take an after picture to compare during the follow up. I'm two days in and see no results and still have movement in my forehead and between eyes. Bobbi said she almost used the wrong syringe on my forehead because someone else put it in her room. That it would of hurt and been bad. So I can't help but wonder if I was injected with something that was a not Botox.

Kalie's spot is gorgeous, clean and very comfortable. I got the Ancient Alchemy facial and it was…read moreamazing. Kalie has extremely gentle hands and makes sure you're comfortable the whole time. The vibe is immaculate, and Kalie is a goddess!

I got a facial with Kalie, and it was so relaxing! The products she used didn't leave my skin…read morefeeling greasy, which I really liked! I loved the way the salon was decorated! Kalie was super sweet to chat with and very knowledgeable about skin and the products she used! I will definitely be going back!

This was my first experience and it will not be my last. Molly was excellent. I received a 1 hour…read moreservice. It was totally worth the cost. The office was nice, clean, and inviting. I was given just enough information and then was left alone to relax on a warm massage bed. Already scheduled a follow up.

I was in search of a good place to get my eyebrows done in the Jacksonville area and found Beauty…read moreElements through Facebook recommendations. I'm so very glad I took those recommendations because Renee is one of the nicest and most bubbly people you can meet!!! Not only is she friendly she's also knowledgeable in what she does and will go through the whole process with you. She will do a consultation with you before she even begins. She'll ask what you would like done and give recommendations on what she sees for you. During the process she will tell you exactly what she's doing and she's very thorough at what she does. She also makes sure you're comfortable and you don't really feel the waxing process. She's great at keeping the conversation going and by the time she's done you don't realize you've been with her for a while. I would highly recommend coming here! I love how my eyebrows where shaped! I also got a tinting done and I just love what Renee did! Her prices are very reasonable and she offers other services! You'll find Beauty Elements in the center of the buildings that Google Maps takes you. When you enter you'll hear the chimes they have on their door and will be greeted right away. The first person I met was Midge. She's one of the ladies that works at Beauty Elements and she's very friendly and welcoming. She was also nice enough to offer me something to drink while I waited for Renee. The space they're in is nice and comforting. Again, I highly recommend coming here if you need an eyebrow person!!!

Was able to make an appointment and walk in within an hour which was SO amazing since I had waken…read moreup with a migraine and badly dehydrated. Everyone who worked there was friendly and professional. The comfort they provide is also very nice. I went with the "grab bragl with the Saline, Vitamin B complex and glutithione. I felt 100% better walking out and remained feeling on cloud 9 for weeks following. Will definitely be back for the same service if I ever feel like that again!

In from out of town. Loved this place. Leslie was amazing. She takes time to hear what you want and…read moretalks you through the process. I have been doing this for a long time and this place is one of the best I have been. Will for sure come back.

I had a massage here some months ago but they also offer other services. I had my eyebrows done…read morewith Henna tint and a full set of Hybrid eyelashes talk about your "wow" factor! I looked 20 years younger! Sorry I did not take any photos at the time because I was in a hurry that day, but I promise I will next time!

IN ABSOLUTE SHOCK!! BEWARE!! My husband booked a Valentine's Day package for me so my massage was…read moreon February 15th at 4:45. I arrived to the spa at 4:05. When I walked in I was asked if I needed to use the restroom and then someone had walked into the restroom so I was told to sit down in the front. In the package it says to arrive 30 minutes early to enjoy mimosas and sweet treats. I did not get taken back to the relaxation room until I stood up and said something. They were too busy chit chatting than worrying about their customer. Finally I was taken back to the relaxation room about 10 minutes before my massage. When I walked in I was shocked they had camper chair for us to sit in, in a so called "relaxation" room. I literally had to chug down my drink and sweet treats before my massage. Finally the massage. ABSOLUTE worst massage I've ever received. The lady spent more time putting the mint oil infront of my nose than actually massage my neck and shoulders, which was literally suffocating. I was also told that hot stone would be included. I had maybe 5 minutes of hot stone on my back and then another 5 minutes of her massaging my back. I'm carrying around a newborn and toddler all day so that was extremely upsetting. My husband booked this massage as a postpartum gift since I just went through an emergency c section and he just wanted me to have a day of relaxation. I left there extremely upset and frustrated instead of feeling good. I ended up leaving a review that night which I've never left a review in my life. And then they replied and was told in the reply if I was open to it they'd like to discuss this further. I called the spa 3 times and the first time I called I was told I would probably just get a refund and that I would be getting a call back. Every other time I called I was given the runaround and told I would be getting a call back. Finally this morning I called and spoke with the owner. The owner was not nice at all and told me because I left a review she will not be giving me any type of compensation. She literally said that because I left a review for the public to see she will not be helping me. I didn't know that I wasn't entitled to leave a review of my experience and because I did I will not be helped. Absolute insanity. Worst customer service and WORST "spa" I've ever been to. Stay away from this horrid place.

I visited today while staying with family. Kelly took me right away and I love how sanitized this…read moreshop is keeping it during COVID19. Kelly was amazing. She made a way out of now way with my eyebrows. She took her time, was very professional and discussed options for tinting and micro blading services. I only did threading today but I love it !!!!!! I love the outcome. Shaped and full. Can't wait to return.

Mrs. Jay is TERRIFIC!!!!!!!! First time getting my eye…read morebrows threaded, she did a perfect job. She listened to what I thought I wanted and used her creative expertise to make them better than I thought I wanted :) She trimmed my hair and evened out parts of my hair I had no idea were so uneven. Absolutely wonderful gal with great expertise and service Thank you Mrs. Jay!

A Masterclass in Medical Incompetence and Poor Management…read more This facility is an absolute joke. If you are looking for proactive care, competent front-office staff, or a medical team that honors its own protocols, stay as far away as possible. The Waiting Game- The process is a mess from the start. It took four months just to get a referral approved and an appointment set. Once you actually arrive, checking in is just a formality to sit in the lobby for what feels like an eternity, only to be rushed through the actual exam once you finally get into a room. Inflexible and Narrow-Minded Care- Don't bother asking about any secondary concerns. They strictly refuse to look at anything not explicitly mentioned on the referral. Even if you are sitting right in front of them with a visible issue, they won't lift a finger unless the paperwork allows it. Their "knowledge base" seems entirely dependent on cutting pieces out of you, the doctor explicitly stated she had no idea what my skin was doing and that a biopsy was the only solution. Broken Promises & Gatekeeping- The most egregious failure, is the lack of communication between the physicians and the administrative staff. The Agreement- The doctor told me it was "impossible" to diagnose without a biopsy during a flare-up. She instructed me to walk in immediately during a flare so they could finally get a sample. The Reality- When a flare-up finally occurred, I called to confirm--only to be met by Heather at the front desk. The Result- Heather flatly refused to honor the doctor's instructions, refused to consult with the doctor, and told me it would be days before I could even get a call back. This office is a revolving door of delays, ego, and medical negligence. Save your time, your money, and your skin, go somewhere that actually values patient outcomes.

Great caring doctors. Thankfully they correctly diagnosed a basal cell carcinoma that another…read moredoctor misdiagnosed a year prior. Highly recommend

I just had my first appointment where I got lip filler and Botox. Lisa was great. Listened to all…read moreof my concerns and desirable outcomes and made sure I was informed. Very excited to see how everything settles. I'll definitely be back.

This review was long overdue, before coming to this salon I read these reviews and was excited to…read moreget my hair done by someone who is said to be so talented .however I Made an appointment and the owner forgot my appointment then proceed to to tell me to come at a later time so she can tend to a personal issue , come at the time agreed and is late because she was grabbing lunch. I asked for a trim and got a haircut and was over priced for something that was not asked for. I hope review can help anyone looking for a professional and talented stylist.

After returning to Jacksonville after five years in D.C. I was excited to see that Ebony was still…read moreavailable. Not only was she flexible in her appointment times, but she remembered how particular I am when it came to styling. She gave me a hair assessment and followed up with a shampoo and deep conditioning treatment. After styling we came up with plan to treat and repair the damage of constant heat and chemicals. So happy with the Ebony and what she continues to do to repair my hair!!

Not sure where all the negativity is coming from but I had a great experience…read more Walked in at eight am and was greeted warmly by a girl with short hair. She got me checked in and I waited three minutes for Alex. She cuts good hair! Bangs are banging and my hair feels great. During my cut, three other girls were taking down Christmas decorations and sweeping and mopping. Music is nice. Smiles all around, for the most part. It's not an over the top friendly place (no hugs or fake conversations) but it's not cold or depressing or uncomfortable. Just the way I like it. I'll be back in two weeks for a bang trim. Thanks !

Title: Disappointed by Complete Lack of Loyalty and Flexibility for Long-Term ClientsI have been a…read morededicated client of the Swansboro Wild Olive Salon location for over three years, making the 45-minute drive to visit every three weeks. I held this establishment in high regard and trusted them completely. Unfortunately, today that relationship was entirely broken.Due to an unforeseen emergency, I was running 14 minutes behind. I called while on my way to give them a heads-up. Despite my years of loyalty, I was rigidly told that because of a 10-minute late policy, I would be turned away because they were slammed for the 4th of July holiday. I even offered to skip my blow-dry to make up for the 4 minutes, but was told my stylist Grace was already overbooked.I was literally moments from pulling into the parking lot, begging to be seen, and was still turned away. Turning away a client who frequents your business every three weeks over a matter of four minutes--especially when a compromise was offered--shows a complete lack of integrity and customer appreciation. It is tasteful business practice to value relationships over rigid booking windows. Because my loyalty was not acknowledged, I have canceled all of my upcoming appointments for the next several months and will not be returning.