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Tacoma, WA

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Guitar Maniacs

4.1 (22 reviews)
Closed Closed
Updated 3 months ago

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6 years ago

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5 years ago

Great experience. Amazing just to talk to the owner. My son lives the bass guitar we bought and the history he learned.

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16 years ago

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8 years ago

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14 years ago

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5 years ago

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15 years ago

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9 years ago

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18 years ago

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14 years ago

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9 years ago

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10 years ago

Man, this place even smells vintage. Lots of unique guitars and amps. Staff were friendly.

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17 years ago

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10 years ago

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12 years ago

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14 years ago

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13 years ago

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12 years ago

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11 years ago

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9 years ago

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Review Highlights - Guitar Maniacs

Both vintage acoustics were appraised on the spot and consigned also with generous (up to comparison) figures.

Mentioned in 8 reviews

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People searched for Musical Instruments & Teachers 595 times last month within 15 miles of this business.

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Ted Brown Music

Ted Brown Music

3.8
(75 reviews)
4.0 mi
$$

I am happy with thr excellence customer service at Ted Brown Music in Tacoma. I needed my bass…read morerestrung and set up professionally. They did an amazing job! I highly recommend Ted Brown Music! They had a great selection of amps, guitars and everything you need for music. Shout out to Nicholas for his expertise and wonderful support.

Ok for rentals, but Repairs a racket…read more This store is ok for renting a band instrument and getting the books your student needs. You will thank yourself however, for finding another place to get your instruments repaired. It felt to me like they discourage the purchase of used instruments by inflating the price of repairs. They seem to just check boxes on a generic work order form indicating items that have one high price. For example, if you need one pad changed, it might be a $100 minimum. "Adjust and regulate" is $125 item and don't expect an explanation of what is actually being done for that price. I was further told that some instruments needed to be soldered for an additional $50. Sum total, they quoted $860 for miscellaneous oblique work on two student instruments. Within this quote, they did not include the one specific item I brought the instruments in for. I cannot trust someone to fix my instrument when the clearest issue was not even identified by their technician despite having called it out specifically at drop off. Their wait time was several weeks. There are two other highly reputable instrument repair shops within - 35-45 minute drive of this location. Each of these shops independently quoted me just over $100 total for full repair work on both instruments and explained in detail exactly what would be done. There was no need for soldering. Work was completed in 48 hours. I recommend you do a little research on YouTube, ask your band directors and teachers. If you educate yourself just a little bit before getting a repair quote you are less likely to be taken advantage of. It's not as mysterious as it seems: you got this! ------------------------------------ David, thank you for your response. The problems experienced cannot be chalked up to miscommunication. There were two key issues. First, I requested one specific repair at drop-off. It was the only issue with the instrument and glaringly obvious. However, your shop's assessment of the instrument failed to even identify the issue while recommending multiple generic and unnecessary repairs. When I raised this at pickup, though one of your employees expressed sympathy, they were unable to offer any explanation or insight. Second, the quote relied on high block-priced line items such as "adjust and regulate," without transparency about what this work actually entails, what parts are being adjusted, how much technician time would be spent on the work, or how materials and labor were being calculated. There was also no distinction between what was essential for playability and what might be preventative, cosmetic, or optional. Without that level of clarity, it is very difficult for a customer to evaluate the necessity and value of the proposed work. Many parents come to you with little understanding of how instrument repair works. Instruments seem delicate and complicated, and without being an expert in this field, there is no reference point to compare the time and effort of repair work. Parents are left to trust whatever is quoted. I also believe it would improve transparency if repair technicians spoke directly with customers as a standard part of the process. A brief explanation of recommendations, along with the technician time and materials involved, would help customers better understand the condition of their instruments and make informed decisions. Even my car mechanic takes the time to educate me about how my vehicle works and why certain repairs are needed -- instrument repair should offer the same level of education. Given the problem I identified at drop-off was not assessed, I will be happy to see the $44 returned to my card. I communicated this at pickup already. An additional conversation is not necessary. If you make improvements to the way your repair shop operates, I look forward to hearing about them. In the meantime, I cannot in good conscience recommend you.

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Our flagship location has 35,000 sq ft with an amazing collection of instruments and the kindest, most knowledgeable staff in the area.
Our flagship location has 35,000 sq ft with an amazing collection of instruments and the kindest, most knowledgeable staff in the area.
Our flagship location has 35,000 sq ft with an amazing collection of instruments and the kindest, most knowledgeable staff in the area.
Our flagship location has 35,000 sq ft with an amazing collection of instruments and the kindest, most knowledgeable staff in the area.
Fender Guitars? Yep we have them.

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Fender Guitars? Yep we have them.
Musician's Exchange

Musician's Exchange

2.0
(7 reviews)
3.9 mi

This business appears to be permanently closed with no new or forwarding address. Owner Robert…read moreaccepted my gear for consignment sale and it appears I am now without recourse, other than thru legal action. I give this business a zero rating

This is the least professional business I have ever dealt with. I tried to consign some equipment…read morewith them and everything was shady at best: 1. I was never asked what I wanted to sell things for, only told that they would sell for x amount. 2. I was never notified when things sold unless I drove to the store (no one answers the phone, and I have multiple phone records to prove this) and physically waited for someone to show up. 3. I was never shown any receipts of what things were sold for just a "i think it sold for this much" 4. Their "business hours" are literally just numbers on a door, the doors never open on time. 5. There are 0 price tags on any of the items. This means they can sell things for what they want and turn around and tell folks that have equipment consigned they it sold for considerably less. They pocket the rest. 6. There is a wall of filled out consignment slips behind the cash register which means nothing consigned is getting sold! 7. One piece of equipment that I consigned that I noticed was no longer on the sales floor, the owner told me the sales guy was "borrowing" for a gig. He "does that from time to time with some of the equipment". 8. The consignment "paperwork" was initially done on the back of a business card. That should have been a warning sign for me, but I wanted to give them the benefit of the doubt. While I have to give the owner credit for being the shrewdest businessman I've ever dealt with (he undercut me by $150 when i needed to sell everything to them due to me moving) the whole experience cost me more in gas money and wasted time than what I was able to make from the equipment I tried to sell. It's very unfortunate that I have to write this, and also given the previous bad review on here, it makes complete sense. For anyone that wants to consign equipment, make the extra trip elsewhere. If you're looking to buy, I would definitely bring someone that can negotiate well. I genuinely think these people mean well, they just run a business that is all based on their "word".

Guitar Center

Guitar Center

3.2
(73 reviews)
2.7 mi

Today was Awesome, I went into G C to get my new guitar, One Of the Sales Guys Kevin, helped me out…read moreand went and got it out of the back for me, I was super excited, I am disabled, Kevin asked if I wanted help to my Car, But here is the best part, Kevin has been helping me out for at least 4 years now, well about a month ago, I traded a guitar and some pedals for a used guitar, I was so excited about how fair Kevin treated me, I left one of my pedals behind, didn't even think about it, well today when Kevin saw me, he said he had a surprise for me, it was a missed pedal that I left during my last transaction , I couldn't believe it, the honesty, the Awesome customer service, Kevin doesn't just care about the company only, he cares about the customer, And that's very rare these days Kevin made my day, He's The Man! He always helps me with Guitars, Pedals and Amps, when I am confused or have tons of questions, and that's all the time If you get a bad vibe or you are not getting the service you want ask for Kevin, Your day will be Awesome too

I came in to look at electronic drum kits as a newer drummer. Steven L was so patient and showed me…read moreseveral models while also multitasking effortlessly with other customer needs, yet always returning to pick up right where we left off. We're still gathering info on drum sets, but highly recommend the attentive service and quality of products on display to try out.

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Guitar Center
Guitar Center
Guitar Center

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Guitar Maniacs - musicalinstrumentsandteachers - Updated July 2026

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