It's been a very frustrating experience with Insurance Brokers West. I have attempted multiple…read moretimes over phone and email to confirm cancellation on auto and home insurance. My request has been ignored. I would not recommend working with them.

I have known Maria S. for two years and she helped me a lot with my auto insurance. She is very…read morehard working and honest individual.

Frank one of the best in the industry very professional and helpful with my insurance needsread more

Frank is knowledgeable and fast at getting us a new policy. He helped us save $4,000 on a new…read morepolicy. He's been in the game for a long time so he knows what he's doing! He's our top recommendation for any and all insurance. Thank you Frank!

I was referred to them by a friend and from there I sent an email asking for a quote on a place…read morethat was just purchased. Natalie was fantastic and had sent a estimate that was presented in a small video which was fantastic because it was easy to understand. Her communication back-and-forth was on target and she has answered all my questions so far. I will definitely use them in the future for any Insurance needs!

I filled a form for homeowners insurance on their web site twice in one week. Days later I got an…read moreactual email from Natalie to instead click on their "fast app" and fill out that form....which is exactly what I did, filling out a form and attaching my existing policy a 3rd time - just for homeowners insurance!!! Never heard back from them! I can only assume they don't need the business or are very unprofessional. I guess I'll stay with my current provider VNGO, at least they reply to my questions.

I've been receiving home, flood, and life insurance support from Jill Mongeon's office for nearly…read more15 years. Jill and her office manager, April Crone, are fantastic. I highly recommend Jill's office!

First class. Super attentive. Polite and responsive. Caring and client-centric. Consistent and…read moreprofessional. All these words describe Jill, her employees (I've had experience working with Jill, April and Nadine) and her entire practice. I've worked with Jill as my insurance team for over a decade. I can't say enough good things about Jill's Firm and the people she has hired over there. Oh, I forgot two more - honest and communicative. These are all words you want describing someone who's responsible for ensuring (see what I did there) that your insurance coverage is appropriate, has value for what you're spending and will cover your assets or life needs. Jill is your lady and I would not hesitate to refer anyone to her. Thank you Jill for being you.

Sara is extremely helpful in finding the best rates and companies. She's always very responsive…read more I won't go anywhere else. Dirk B.

if there were 10 stars Sara would get 12!…read more Absolutely the BEST, courteous, prompt, knowledgeable, and perhaps best of all, recently she did what was best for me, and not for her. They don't make em like her anymore....cannot recommend highly enough

Wonderful to work with! Always ready to help and answer any questions. If you're in the market for…read moreinsurance I would definitely recommend.

I have recently switched insurance companies after 38 years due to a huge hike in my 2023 insurance…read morerenewal. I called and emailed my insurance agent to ask for a explanation of why my insurance doubled in price. He never responded or got back to me nor did he care that I was upset. I decided to shop around, a change was needed. I was referred to State Farm through a neighbor. Sunshine at State Farm took care of all of my needs, she was very efficient at her job and I felt like she cared about making us happy. State Farm also got me very close to my original price I was paying for yearly home owners insurance. I am so happy at the switch I made. I am a very satisfied and happy new State Farm customer. Sunshine made my experience the best. She is Great!!!!

AAN Insurance is the best! Ron Noble just saved me $250 on my homeowners insurance and I got a…read morelower deductible with better coverage. Ron really knows his business and is a really nice guy.

From the owner: Auto, Home, Life, Business, Commercial, Motorcycle, Boat, Earthquake, Flood Insuranceread more

absolutely a great insurance to get. they are affordable and very detailed in what ex is coveredread more

Absolutely outstanding! From start to finish, the service was flawless. Mr. Pasillas was…read moreprofessional, attentive, and truly went above and beyond. I couldn't be happier and highly recommend this business to anyone looking for quality, reliability and amazing customer service. Thank you.

Claims has told me for 9 days, "we're in the process of picking up your car (totaled), then it…read moretakes 2-3 business days to appraise loss and pay out"?! NINE days.....but when you owe them....its yesterday?!

Este was amazing at helping us find the right plan when our insurance notified of cancelation due…read moreto living in a fire zone. We can not thank her enough!

I have my house here in Los Angeles insured with TWFG Simi Valley. I also have an umbrella policy…read more Justin Effler is my agent. He is the best insurance agent I ever met in my life. He is meticulous, friendly and effective. For example, I asked him a detailed question about my house insurance + umbrella policy, related to whether it protects me against libel lawsuits for my reviews here on Yelp. [This may not be widely known, but some homeowners insurances do provide such a protection.] Justin took this question seriously, read into the fine print of my Travelers policy, and determined that yes, it does protect me (as long as my reviews are honest). So, this gives me additional peace of mind when writing reviews here on Yelp. Thank you, Justin!

Justin was such a huge help to my husband and me when we needed to scramble to find new auto and…read morerenter insurance. He worked quickly and efficiently while maintaining both a professional and personable quality of work. I am so pleased with my decision to use TWFG Insurance of Simi Valley and grateful for the outstanding service. I recommend them to anyone and everyone and will continue to return when and if I need them. Thanks again, Justin!