I've had a great experience working with Matthew at State Farm while setting up a new auto policy…read more He has been consistently helpful, responsive, and patient in answering all of my questions. It's clear he genuinely cares about his clients and takes the time to make sure everything is understood and taken care of properly. He made the entire process feel easy and stress-free. I truly appreciate the support and would highly recommend Matthew to anyone looking for a reliable and knowledgeable insurance agent.

Debbie is great! Always greets me with a smile whenever I go inside to pay for my insurance. She…read morealways offers to go over my auto insurance to make Sure everything is correct and up today. Give her a call for car insurance!

Went through Derlan for some insurance stuff for a few years. There was a very nice guy that works…read morethere that I've always worked with. However, every time I call, there is always this lady that answers the phone that's RUDE! Very RUDE! I think she's either the owner or the manager but omg, if you're closed on weekends then DON'T answer the phone. There's no reason for you to pick up the phone and then yells out "WE ARE CLOSED" call back during working hours. No logic there, just don't answer. This has already happened for a couple of times. I would never deal with this place again! Should fire that lady and promote the Hispanic/Asian looking guy that was so helpful.

We walked in this agency seeking health insurance advise, and was very please with the result…read more Margaret Chou was super helpful, friendly, and informative. She patiently helped us walked through all the choices, and picked the one that's most suitable to our current situation. We ended up paying 1/3 less of what we paid for monthly, and covered more than the previous policy. Definitely will recommend Margaret to anyone who needs to get new/reassess their insurance policies.

I have had Kcal insurance for a year now. They have exceeded my expectations so far…read more 1. My Mortgage Co. is supposed to pay for my insurance, but they did not pay. Kcal insurance not only emails me to remind me. Their agent also calls me on the phone to remind me. 2. They are fast and efficient getting quotes to me on my properties. They carry a variety of the insurance companies and their pricing is very competitive. The larger the insurance agent, the more companies they are able to represent. 3. Kcal Insurance has the local feel with the national system. When I need help, I don't need to rely on having to wait for your agent to call Your back. They have a customer service phone number; every time I call a helpful representative always helps me right away. 4. When I called their phone number today an AI agent answered me in Chinese. Of course I didn't have good attitude with an AI agent and demanding to speak with a real person. The AI kindly asked what I needed, I answered it impatiently. To my surprise, the AI agent completely understood what I requested and repeated what I wanted and told me what I requested did require an actual agent and would transfer me right away. Wow. I was blown away by the Chinese AI Agent. It understood me and did not waste my time.

Never knew I could switch to another medical Advantage plan called "Clever" which provided me…read more$105/month to buy groceries at TS Emporium. Thanks to Allie who helped me doing the switch.

I usually go to their Rosemead office, but today I went to Apac branch office at Rowland heights…read more They are very helpful and efficient. Kerry help me to update my CCA in couple minutes. Save me a lot of time. I will definitely recommend my friends to go there.

APAC center is super nice and helpful for us as new immigrants. And Stephy is super nice and…read moreconsiderate in regards of our current conditions. The appointments could be easily arranged over the phone!

Had to switch insurance companies after my previous carrier stopped doing business in my area…read more Spoke to many different companies and agencies as my last agent was great and I was looking for someone comparable. Really comfortable with my pick of Jason and his team so far. Not only is he knowledgeable but he's also extremely personable. I've felt completely at ease every step of the way so far and I'm confident in any help if I require any future claims.

I was referred to this place by a friend for home owners insurance. I sent an email for a quote and…read moreI never received a response via email so I decided to call. The girl who answered honestly was the worst. All I wanted was a quote and it took over an hour, took her 15 minutes to get my name and DOB, I was placed on hold for half of this 25 minute call and was then asked to call me back. Got a call back an hour later from the initial call to ask for receipts and backups from the prior owner on the leak they had. What in the world is this! I've never heard of any places asking for all this and this is just for a QUOTE! Extremely frustrated for wasting my time just to attempt to get a quote where StateFarm and Connect both gave me a quote in under 15 minutes. I told her to just give me a quote as I have nothing and she quoted me $1600 for now. I expressed how irritated this whole process of this place was and to cancel everything I have asked for. This girl needs some customer service and knowledge skills. Putting a potential client on hold for half the call is not cool, telling me you need someone to look over your quote because you're unsure. Someone should of been on this call with her There goes my business for you.

It has been CELCO Construction's pleasure in working with Rachelle and her team. We know the world…read moreof disaster and claims can be daunting and unexpected. Rachelle's team brings great care and service in protecting their customers, as well as helping them in their time of need.

I have known Rachelle and her team for over 8 years. I regularly need Homeowners Insurance for my…read moreclients. Not every client is the same, and it's never cut and dry with Policies nowadays. Rachelle has saved my clients time and money with her vast knowledge of the business and her LONG list of varied carriers. She has come through 100% of time for me. I cannot express how important good insurance is and especially a GOOD agent.

We've been with Partner Agency for over 10 years and this review is way overdue. They have always…read morebeen extremely helpful, responsive and kind. Monica Cook has been my representative and she's been always on top of my policy, reminding me of changes that could save me money and help me. I wouldn't trust my insurance to anyone else. Thanks Monica.

Jack the agent at Partner Agency Insurance was very helpful in arranging new auto insurance at a…read morereasonable price. He seems to be well qualified as an independent agent.

Topco Insurance has provided me with excellent services. Everyone whom I spoke to on the phone was…read moreprofessional and courteous. Susan Chang in particular was very efficient in getting me the quotes that I needed and was always very expeditious in replying to any questions. I look forward to continue working with Topco Insurance in the future for all of my insurance needs. Top shelf indeed

An insurance company with a very good service attitude and a very professional can help me solve…read moreall insurance problems, including business, cars and housing. And it is cheaper and more comprehensive than other companies! In particular, car insurance is more than 30% lower than that of my last company, and they will patiently tell me every project to maximize the most suitable protection for guests!

Like a good neighbor…read more.. Having the peace of mind to know no matter what happens Jackie and her team have your back is everything.

The 5 stars are real ! Been very satisfied since we…read moreswitched to Jacqueline's group. Everyone is super responsive and excellent in communication. Also fluent in mandarin which helps my elderly parents. Highly recommend !

I got referred to Anthony at Festival Auto Insurance and I'm glad I did. We were shopping around…read morefor different quotes, and they gave me the best coverage at the most reasonable rate. Great service and easy to work with. I would definitely recommend them to friends and family.

Tried calling for a quote. Never got back to me and felt rushed for information on the phone.read more