She was rude communicating and I had to ask her several times to cancel my policy. She never did and I had to go call Mercury's complaint line to get it done. To reply to her reply: You've proved my point. Why were so many emails and days lost needed to get this done? Can you show the missed calls and the unresponsed to web inquiries? The service you advertise on your site and in these reviews is not what I received. read more

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Very informative. Mary was great to work with..... Highly Recommend Referred me to Joe whom she works with for my Current insurance needs and next Year when I turn 65 she will handle. My Medicare. Mark G read more

She's harder to get a hold of than a President! She's fast talking in her phone message where she says it's faster to get a hold of her if you don't leave messages on her phone and to go to her website then gives her email address lightning fast and uses the International Phonetic Alphabet (!) which really throws you off as you're trying to jot it down! Also she doesn't call back when try to make an appointment at her office...So I'd recommend her only if you're self punishing! read more

I've been a client of Ganis insurance for several years and this company never disappoints. Ganis always finds the best deals, lowest rates and excellent coverage. As my vehicles have changed (sometimes 5 different vehicles in a single year) and my family has grown, Ganis is just a phone call away to add or subtract a vehicle from my auto insurance policy or modify my homeowners insurance policy. I've been through a few refinances and Ganis is right on it! Mary (the company owner) goes the extra mile to make sure we stay insured and actively seeks out ways to save money. Ganis is accessible when most other insurance brokers are not. Out of all the times I have changed my policies, Ganis insurance has never delayed, denied, hid from or griped about the extra work in reaching out and making the proper adjustments. They are the ultimate professionals. If I could give 10-Stars I would. But Yelp only allows 5-Stars. So I'll give Ganis Insurance a "Double 5" !!! read more

Horrible human being! Mary Ganis is rude, defensive and does not provide the customer service that a service based business stands for. I had several questions re: the policy and she had excuse after excuse and again - very RUDE. I was trying to update our policy and when I found another policy and asked to cancel she said I had to go to corporate. However, when she was courting me - she could not have gotten on the phone quick enough. Don't be fooled by her can do attitude. Once she gets you in as a customer, she ghosts you. There are lots of other people out there who want your business - I suggest you look around. read more

These screenshots proves how unprofessional these people are. I don't understand how they think they'll stay in business, with these terrible responses they're writing publicly read more

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What a great insurance company! I just get basic car insurance but owner Mary Ganis takes great care of me. They will get you great quote and work out payment plan . You can take care of everything via e-mail they get right back to you or I can always get them on phone. Shop Local and Go with The Best, Go with Ganis Insurance! read more

Mary has been my agent for well over a decade and has helped me renegotiate and find the right insurance for me (who has a complicated driving history) multiple times. Every time she has provided such hands on and thoughtful support, and I know I can trust her to find me the best rate no matter what my needs are at the time. I would continue to use her for life but unfortunately I'm moving out of state and won't be able to any longer. Highly recommend!! read more

I had the pleasure of working with Mary and her team during the recent purchase of a property, and I couldn't be more pleased with the results. Prior to reaching out to Mary (whom I found on Yelp), I called at least 4 other insurance agencies (including the insurer I usually work with), but still wasn't sure if I was getting the best deal possible. That all changed when I spoke with Mary. In a matter of less than 10 minutes on the phone, she not only found me the lowest rate of any agency/insurer I'd spoke with (and one which even my realtor was surprised by for how competitive it was), but she put me at complete ease with the whole process. Mary coordinated well with our lender and the escrow company to make sure everything went smoothly. I'll be coming back to her in the future for sure, and if want a great insurance experience, I suggest you do the same! read more

I had an excellent experience with Mary Ganis and highly recommend her services. She was professional, responsive and made the process of securing the best possible insurance rates easy and seamless. read more

Don't believe the FAKE reviews which are not from actual customers. It really is unimaginable that someone would post negative reviews about someone's business because of a difference of opinion which has nothing to do with this business. read more

Mary is AWESOME!! If you need an insurance agent that is responsive, attentive, and is at the top of her game...call Mary!! I had a last minute request for homeowner's insurance on a Friday afternoon. This HOI was pertinent in order to close on a home purchase. Not only did Mary take care of this in a timely fashion, she made the process seamless! Thank you Mary for all that you do. I really appreciate your hard work, professionalism, and your dedication to your clients. read more

Best insurance broker in town! Quick and prompt response to inquiries and coordinates well with my escrows during real estate transactions.

Well, before you get bored reading let me make it clear. Pat was able to offer me lower insurance than GEICO. "A 400 dollar less quote!" Yes I admit I have been collecting speeding tickets because of my previous infiniti G37?! Well that was fun though so no regrets. Anyway, Pat is very intellectual and to the point lady. She was able to finish whole discussion in short time. We started talking as I left for office and before I reached I bought the insurance. I cancelled my GEICO insurance in next 10 mins. I will follow up in July to revise my insurance and to check if I will get lower rates once I have my old speeding tickets out of sight. Thanks Pat you made my day today. God bless you and let me know if I can be of any help to you in future. read more

I was shopping around for car insurance for my new leased car. after hearing horror stories from friends who's had a hard time dealing with big insurance companies, i decided to go with the underdog - mercury. mercury hooked me up with Ganis as my local agent. and as soon as i processed my policy via the mercury website, Pat from Ganis reached out to me via e-mail and answered all my questions. I was impressed by her thorough knowledge and her professionalism when it comes to helping a noob shop for insurance. a few weeks later i decided to make some modifications to my current policy. Pat helped me to get what I needed and kept the price at a reasonable range. She even discovered discrepancies that I have made previously and helped me fix it right away. And mind you, I have never met this woman in person and she just figured out everything for me via email. She always gives me options and asks me if its ok to proceed, which is very professional, and the world needs more of her. read more

After over paying a ridiculous amount for my vehicles with a name brand insurer, I figured it was time to get out of my comfort zone and start browsing elsewhere. Eddie Mejia over at Ganis, not only was extraordinaire, but was also able to match me with another provider who was not only able to carry over the same services I held with my previous insurer, but save me a ton of money! If I can save $1000/yr and keep the same coverage, sign me up! read more

Ganis Insurance helped when Nationwide wasn't on my side. I was in the process of purchasing a home, and I decided to use a quick and easy online form to get my insurance quote and have everything quickly processed. I originally went through my existing automobile insurance carrier, who had a form for everything except homeowner's insurance (this is how I was originally introduced to Ganis Insurance). Deciding this wasn't "easy" for me (which I later discovered was wrong) I went through Nationwide's online site to quickly whip up a policy. "Quickly whip up" is about as good of a summary as it gets. When my lender had questions on how the policy was assembled, I could not answer them (as I'm not in this line of work) and simply referred the lender to the insurance company (Nationwide) who was little to no help (I did get to listen to their god forsaken hold music, which made me want to brutalize cute animals).... Remembering that Ganis Insurance had emailed me earlier, I returned their message, gave them a call, and wound up putting them directly in touch with my lender. Their team had things squared away in no time at all. The policy was in place when it needed to be, and all requirements of the lender were satisfied. Bonus - Ganis insurance was able to work with my existing automobile policy and reduce the cost by approximately $1000 per year. Nice. read more

Ganis Insurance and their associates are sharp, highly knowledgable, insurance gurus that ROCK in the South Bay - a real hidden treasure! You get the benefit of a big time broker, in our surf city, Redondo Beach. We have entrusted our entire insurance portfolio to Ganis Insurance. Not only did we save money, broaden coverage, have enough savings to add additional limits, but gained personal lines experts we can call on at any time. I have referred others to Ganis Insurance who have all been happy with their responsiveness and ability to take care of all their insurance needs. I would highly recommend Ganis Insurance for anyone seeking the best personal lines insurance professionals. read more

Been insured with them for years. Just leased a new car & they took care of insuring it with no hassle.

Ganis Insurance is the BEST! Patricia is an awesome Agent. She is both responsive and clear about policies. My wife and I helped both of our children with new cars. The transfer and start of auto insurance for both transactions could not have been more seamless. Patricia helped me take care of everything and made sure my family has the best coverage at the most affordable rate. She is always very professional and takes care of everything same day. That's what you call service! Thank you Patricia for the excellent service! I'm always recommending you to everyone I know! read more

The best choice I made was to find this place while searching to insure my new car. Mary helped me find the best offer for me insurance wise. Thank you and will definitely come back and refer people here. Very professional and helpful! read more

After reaching out to half a dozen auto insurance providers, Mary was not only the most responsive, but had the best rates. That was months ago. What prompted me to write this review was getting a response from her less than 5 minutes after emailing her, at 9:30pm, cordially giving me the information I was requesting. This was a level of customer service that was certainly unexpected, but I was very grateful to receive. read more

I LOVE Ganis insurance! I have known Mary Ganis for over 20 years! She always has the best advice/ best rates on insurance. We have our Auto & Home insurance with Ganis and couldnt be more pleased!!! Mary is a pleasure to deal with always...I highly recommend This great insurance company! read more

Such GREAT service and really good pricing. Mary and her team are so supportive, helpful, quick to respond and get documents where they need to be. I don't think you'll find anyone more dedicated to their work, clients and making sure you have the right insurance and support. Definitely give them a call. read more

While visiting my uncle last month who lives near Redondo Beach, he was flat out busy with his delivery business. The business is growing and he felt overwhelmed at times and didn't really want to deal with anything other than marketing and growing the business. He asked me to looked into the legal side of things as well as insurance to make sure he was getting the right coverage at the best price. So just to be diligent, I did a search and found Ganis and asked them to give me their recommendations and a quote. They turned out to be great, they made me aware of things my uncle's business wasn't currently covered for and talked me the through the coverage that make sense for his business. I ended up showing this to my uncle and he made the switch and is also paying less in monthly premiums. read more

Well, I didnt know that Ganis Ins was so on top of things, I am writing this becuase not only my positive experiences with Mercury Insurance but also with Ganis Insurance. I was worried that I would not recieve the services that Geico offered becuase of their Iphone app, however I have been blessed to have such a proactive and professional experience with Ganis, I actually was on my way to purchase a car and actually set up my entire insurance profile on the 405 heading to OC to take delivery of my vehicle, not only did we finish in time, Pat stayed a bit later to make sure I received my binder (proof of insurance) and temp insurance cards. so I could take delivery. It has not stopped there, Pat is always there !! to answer make changes add to policy, to advise and readily so!! I am not sure she is actually Human, Possibly a robot? Pat, I am impressed that you really take the time and I can rely on your answers and promptness with just a simple phone call. This type of service has vanished!! with that being said Pat I wanted to commend you on your top notch service !TY I do not write many of these so this is 100 % from the heart. Thank you Pat and thank you Mercury insurance for making things easy for us consumers. CL, - read more

1 and half months after I paid to this insurance company , I got DMV suspension notice & penalty. Turned out this insurance company messed up my VIN number. This is not professional at all ! read more

Mary Gains of Ganis Insurance is wonderful. She has helped us with getting the right insurance and best deal with no hassle. Very professional. Thanks Mary!! read more

Patricia came through again! A couple of months ago, my son's insurance expired and he forgot to let me know (he's a young typical college student). Patricia personally called me to tell me this since I live abroad. She's always going the extra mile for me and not because I don't live here in the states, because that's just the kind of person she is. She cares about all her clients and I totally appreciate this hard to find quality! Today I called her to inquire about health insurance and even though I didn't get it (open enrollment doesn't start until November and the prices aren't in the system yet) she happily asked me to call back in October so we can go over it. She's the best and I'm telling you, if you haven't gone through her, I highly recommend you do! Thank you again Patricia for going way past the extra mile! read more

She's fantastic. Very responsive to all our needs. A pleasure to work with!

We have been with Ganis Insurance Services for about 5 years and in all that time we have received exceptional service. The staff there have always gone out of their way to ensure that prompt replies were given to our inquiries and that options were provided when situations changed. I have been surprised so many times that even on a weekend, outside of business hours, that texts or emails were received in an effort to help us out. I mean, who does that anymore?! All I can say is that they are AWESOME! Thank you Ganis Insurance for making it easy to cover all our family's driving needs, regardless of where they are; ie college in another state or local. It gives us great peace of mind knowing that we can always count on you! read more

Another 5 star review for Ganis Insurance! I needed an insurance quote so I looked on yelp and found several brokers. Ganis insurance stood out so I called, and Mary couldn't have been nicer! Within minutes I had a quote and within half an hour I had a new insurance policy. Super fast! Super easy! Super nice! read more

Highly recommend! Mary is knowledgeable, always available to answer questions and offer advice and suggestions.

One of the most pleasant customer service experiences I've had in a long time! Very pleased! A+

Ganis insurance is truly by far the best insurance agency there is to offer... Pat was very knowledgable and always responded quickly to any questions or concerns I had regarding insurance policy. It was very pleasant dealing with Pat, even on her days off. I highly recommend checking out this place on your mission to find low and quality insurance, plus a great agency who is there to assist you. read more

I met Mary Ganis and she offered to quote my auto insurance because she thought she might be able to save me some money. I was not very motivated as I had guess that the saving would be maybe $10-$20 and I didn't want to take the time to check it out. I finally did so and I was blown away!! The process took only 10 minutes and she saved me $200 on my six month auto policy!! Mary was also able quote my renters insurance and I saved a bunch there too! I would not delay....call Ganis Insurance for a quote. read more

I cannot say enough great things about Mary and Pat over at Ganis Insurance Services, Inc. They recruited my business, offered me a much reduced rate from what I was already paying for auto insurance and followed up frequently. I have a crazy schedule so wasn't always able to take their calls. Pat worked with me perfectly and is very much the reason I kept going through the process. Utmost professional, great product and a great team that really supports their people. I've already referred people to them and will continue to! read more

Hassle free, quick and amazing Quotes for auto insurance Since my driving license was kind of new, I was expecting an expensive auto-insurance quote for a newly purchased car. However, Patricia from Ganis contacted me and gave an amazing quote. I checked other vendors for multiple days and figured out this was the best quote for me. Patricia was very helpful and co-operative with my requests to generate multiple quotes based on the changes in Liability, etc.. Post purchase, she guided me through the documents as well. Highly recommended. read more

I should give Ganis Insurance 1 star for not starting this company sooner!! When I got my quote I was amazed at how much I could be saving on my car insurance. I found them on Facebook and spoke with Mary. Considering I know nothing about insurance she explained everything I needed to know. Very educated on the subject of insurance I must say. I'm very happy with my new auto insurance policy and when I need any other type of insurance I know where to go. They took good care of me!! read more

Ganis was great to work with! We used them for our home insurance. They were fast, the best quote and great at responding to all my questions. Thanks Pat! read more