Dana has been my agent for many, many years. The customer service received from this office is the…read morevery best, no matter the circumstance.

Dana is great. Always a big smile on her face & one of the most pleasant people I have ever met in…read moremy life. She will try extremely hard to make things right. I was with Dana for many many years & unfortunately my vehicle I have now is comercial. Soon as I get another vehicle or a motor cycle I am right back with her.

Andy Stewart is a great guy and very helpful. With his help we were able to get my car insurance…read moreunder $200.

I am so pleased with this State Farm Agency. Quick and responsive on all matters. Car changes,…read morefresh quotes, comparisons, and crazy things like 4-wheelers. I appreciated how quickly my needs were responded to when I bought myself a new car -- near immediate response! I am very glad we went to this agency!!!!

very unprofessional conduct outside of work, sends threats to people on Facebook and is extremely…read morerude. This kind of conduct is unacceptable from ANY individual that is in the line of insurance sales, and state farm seems to just ignore these issues instead of addressing them... With employees like this, I'll likely never sign on with them as an insurance provider, and advise others to avoid them as well.

Moving from Los Angeles and nothing went smoothly. Despite that, this State Farm office handled all…read morethe surprises for me without a hitch. Rashi in particular gave 110%

I was inquiring to shop my car & homeowners insurance. After…read moreinitial contact there is zero follow up. Joni's availability makes it difficult to get a quote. I would not recommend if you expect timely follow up. Possibly they do not need any new business?

Joni was very dis missive and unhelpful to the point of being rude, I've been a client since 2015…read moreand they never called to tell me I'm paying too much for my insurance. Then when i asked for a reimbursement she kind of laughed and said they dont do that. Very poor customer service. would not recoomend doing business with a small business that doesnt look out for their clientele.

I've had them for 10 years. This year, they decided to increase my premium from $3,200 to $5,300…read morewithout my consent. They took it from my escrow, and I didn't notice until my mortgage company notified me 6 months later. All other quotes for even better coverage have been under $2,500. My new policy is $2,000 with better coverage. This company just took advantage of me, and there's nothing I can do about it. It should be illegal.

We work with Lee and he is great! He helped us decide how much coverage we needed and was very…read morehelpful. Their prices were the best and when we had a claim they were awesome to work with. We will be Liberty Mutual customers for life!

Kleinschmitt doesn't exist, and it's not clear that their successor has an office in Ann Arbor…read more Weird. The business was acquired by Gallagher in 2023 and we just found out today - we can't find any notice that the name and owners had changed!! We had good experience with Kleinshmitt over the years, hopefully Gallagher will be ok. Gallaghe

Everything! Everyone is kind but nothing is ever communicated to all the others. DM me if you would…read morelike further information.

I've been with Detlor Insurance for years now. After much todo with other car insurance companies,…read moreDetlor had the best rates. I bundled policies and the rate was still lower than other companies. Seth and Dwayne are great to work with and will go that 'Extra mile' for their customers. Switching insurance companies is a pain in the a$$ , I know! It's worth it to me to be inconvenienced for a bit if overall it's cost effective.

As of April 2019, I had been searching for quotes on home insurance, but those that responded were…read moreway over-top-expensive or some didn't respond. I was determined to find the right quote to fit my budget and applied on an afternoon and received a reply with a quote from Duane Detlor with an estimated quote and a kind reply saying that he was done for day, but we'd be in touch the next day. He contacted me and I felt immediately at ease (as some agents seem to lack personality) speaking about my need for home insurance. We went through basic questions about my home and verified it all while on the phone. Within minutes I was given a quote that almost had me fall off the chair. I felt God's light shine through the clouds (I kid you not) as I couldn't believe what I had heard. Out of curiosity I asked how much for auto and home would cost as a bundle and there I go again, nearly on the floor (hahahaha). I'd been overpaying for car insurance for years, but Duane saved me over $50.00. Thank God for His guidance and leading me to Detlor Insurance. Give them a call and a chance to earn your business.