I bought insurance through Cristina a couple of years ago. At the time, she was able to provide a…read moregood quote. However, when it came time to modify the policy, it was nearly impossible to reach her or get any response from the company. I tried contacting both her and the company multiple times--if you're lucky, you might get a response, but then it's back to radio silence. Eventually, the insurance company (Steadily) removed this agency from their network. I'm just glad I never have to deal with this company again.

What started out as a good experience where we were able to find a competitive rate for our…read moreinsurance spiralled into being totally ghosted by Cristina when it came time for renewal and our rates were jacked up. And one can understand that life happens but no response via email, phone or their AI assistant follow up request was absolutely terrible. And by the way, during all of this, we actually had recommended her to our friends who bought a home and they did receive a response from her. So all in all, if you are a new customer, they probably make more than for renewal. And thus, this experience which included being completely ghosted has put me off from ever doing business with or recommending Gleetopia. I am even trying to see if I can get another insurance agent in case I need to renew my policy but would not want this company to make money off me.

You and your loved ones are in AMAZING hands with Tammi Aqueche. She is far and away one of the…read moremost thoughtful and caring people I have ever had the pleasure of meeting. No matter what your needs are, Tammi will ensure that you get exactly what you need and will do so with integrity and a warm heart.

From the owner: CA Lic. #0M95497 Specializing in Commercial, Home and Auto,…read moreLife and many other Insurance specialities, we take care of your life and business with care and dependability. We will help you understand your coverage options so you can protect what matters most to you. Stop by in person, reach out online or call to get a free quote today. Visit our website for a competitive quote to help save money & better protect your family today! Whether you're shopping for commercial insurance, ready to purchase a policy or reviewing your current coverage, we're here to help you: Property- Coverage for risks related to business's building, property, inventory or income. Liability- Coverage for risks ranging from customer injuries to wrongful termination. Crime- Coverage against money and securities theft committed by employees or third parties. Auto- Coverage for vehicles you own, lease or rent for business use. Workers' Compensation- Assistance for employees if an injury or illness occurs on the job. Umbrella- Additional liability coverage that supplements an underlying policy. Life- Coverage that can help attract and retain employees, and prepare for business succession. Loss Control- Services that help you increase on-the-job safety and efficiency.

Went in for "witness" for me to sign the form for adjuster. We got email from adjuster Allstate…read morestated to go to any office. Since my agent is in Hayward which is 25-30 minutes away. We moved and haven't changed agent yet. Her office is closest to our residence. Kathy was able to pulled out our policy number but refused to be my witness. She told me to go to my agent. She had a kind of attitude. I was not impressed with her service. Even though her office is huge but that means nothing. So, I went to the next closest agent which is Nolly Ingua, 3900 Newpark Mall #205 in Newark., 510-441-6790. They had no problem doing this for me. It took less 5 minutes after pulling out our policy number and gave my verification of ID. They signed. Their office is small but very neat on 2nd floor. I would recommend them as they are friendly and was able to do it without any hassle.

I am thoroughly disgusted with this insurance company and their practices…read more I was recently the victim of an accident. I was driving my dad's car and was hit by a kid who doesn't know how to drive. Unfortunately (for me), both my dad's car and this kid carried All State Insurance. As soon as I got home, I filed a claim with Allstate, but I made sure they understood that it was the kid's fault and that I did not want to use my parents' insurance. It was a very easy process and they set up an appointment for me to go to the Peralta Blvd office for my estimate (side note, this is the ONLY insurance company that I know that makes YOU [the victim] go out to their office instead of going to the shop or your house [or anywhere convenient for you]. WTF is up with that). I wasn't sure where the office was, so I left a little early so that I could be on time for my 2pm appointment. I got there around 1:45pm. The estimator told me to take a seat and he'd be with me soon. Half an hour later, I'm STILL waiting. What the hell is the point of having an appointment if you're not going to stick to it? And mind you, I'm already irritated about having to come out here. When the estimator examined my car, he kept trying to say that things weren't caused by the accident. While I let certain things slide (like there was a scratch on my door but I couldn't remember if it was old or new), certain things were obvious. Like if there is a dent on either side of the wheel well--wouldn't you assume there may be damage to the wheel too? I don't have any formal training or anything, but I would think that was common sense, no? You know what else is common sense? Treating the customer right. IE. not insulting them. Its really not that hard. For example, if I say that I, the driver, am taking responsibility of getting the car repaired, and therefore the check should be made payable to myself and/or the bodyshop where I would like to take it to--why would you ask me if my parents know about the accident? I'm not five years old, I don't need you to lecture me on this crap. And I'm also not stupid enough to hide things like this from my parents. AND I don't need anyone mommy-ing me! If I was 40 and a guy, they would never ask me these questions. But because I'm 26 and a girl (btw, I went to this place ON MY BIRTHDAY, happy effing birthday to me!) they feel that its okay to ask me crap like this?!? AND he kept trying to insist that they needed to make everything payable to my dad because my name was not on the claim. If my name isn't on the claim, how did they greet me BY NAME when I walked into the office? Maybe it was because my name is on the freaking claim! UGH. I hate when people try to BS me left and right. Thankfully, my bodyshop took care of the rest of their crap so yea. I'm never coming back here again. [edit] So I received a comment last night that made me feel like I needed to expand a bit more on my review. Like I said, this is my first time dealing with Allstate. So imagine my surprise when five minutes after he finished his estimate, he was trying to write a check for $600 to my parents' names. I'd let him know that my parents were travelling overseas and that I would be the one handling all of the repairs. I asked that the check be made payable to the shop and he told me that no, it had to be made payable to the claimant. I explained that the issue with them writing the check to my parents' names is that they are not in the country to endorse the check over to the shop and therefore I would not be able to get the work done on the car. I also mentioned that I had never had this issue before and did not even know how my parents had gotten involved in this ordeal since we were using the OTHER GUY'S insurance, not my parents'. The only reason he even knew my parents' name is that they were trying to use my parents' insurance to complete this issue (big no no! We are not paying for someone else's stupidity). Anyway, long story short(er), this Allstate office sucks and they are insulting to their customer (which I am, btw, since I'm listed as an authorized driver on their insurance). I've been in many accidents before this (people like to hit me) and I've had to work with AAA, State Farm, Geico, Progressive, etc. and I've never had these type of issues before. And no matter what, when all is said and done you must be able to trust your car insurance. All State is not that insurance.

Best decision ever. So glad I switched over to Patrick and Team (Sasha) at Farmers. Would recommend…read moreto all family and friends.

Great guy. Consulted him on many different occasions and provided exceptional customer service! I…read moreHIGHLY recommend to anyone!!!

He's been doing my insurance since before I was born. Always attentive to customers and genuinely…read morecares about people.

Integrity is something that people think is a fleeting characteristic, especially in the recent…read moreyears. But in business it's still matters, and finding integrity is difficult. I've been in business as well as my family with Eddie for almost 30 years. I've never met someone who is more connected, caring, thorough, and up front and honest with his clients for any and all kinds of needs. Recently I've gone through two situations with unexpected flooding at two different properties and without the good graces of Eddie's wealth of knowledge, guidance, and directives, we could have had a much more complex situation than what we ultimately had. He knows how to help solve problems and takes care of his clients in ways that we don't see much anymore. If anyone should be the model of integrity as a virtue, it's Eddie. Thank you for everything!

Mei Mei Chua is very efficient, helpful, and a pleasure to work with. It is good to know she is…read morethere to answer my questions and solve my problems. Highly recommended!!

Mei Mei gets the job done her team is Very professional and…read moreresponds to her clients needs in a timely manner I wish more businesses ran as efficiently as Mei Mie's office

Ms. Patricia and Cathy are amazing!!!…read more I have had farmers for over 25 years (I had a different agent). Every time I had to reach out to my previous agent, it caused me so much stress and anxiety (not knowing the unknown). I just met Ms. Patricia this past year! I would definitely recommend her to anyone needing help or transferring to her from a previous farmers agent! They are also so welcoming! Thanks a million for all your help! Thanks for always replying within a minutes after I have texted you! I would have given you a 10 start if it would have been possible:) Lupe

My Mom is a customer of this insurance office and after my Mom changed her bank account Farmers…read morecharged the old account. Since my Mom hadn't yet updated her new account of course that's not an issue. She just then needed a refund from what her old account was charged. Patricia was suppose to issue the refund. Easy task right? Apparently not. My Mom would continuously have to come into the office to ask for an update on the refund and Patricia instead of doing her job prolonged it further and further until it got to the point where Patricia yelled at my Mom because of the amount of times my Mom had to come in to the office to ask about the status of the refund. This is obviously because YOU TAKE FOREVER ! Patricia, if you would have just done your job in the first place my Mom wouldn't have had to check in as often as she did on her refund. I think it's disgusting how you'd treat someone like you did espically someone whose literally paying to be YOUR customer. She's obviously now looking elsewhere where hopefully she could be treated with some decency.

Amazing team at this location. Patient with customers when…read moreexplaining coverages and T &C's. Jesús the office manager is fantastic and prompt and problem solving. Goes above and beyond by following up when needed. Please give them a call for all your insurance needs.

He was fast, organized, and professional! Thanks for your service. When I needed changes and…read moreupdates, it was done quickly with no questions asked. All business just how I like it.

the Worst service ever,,,,…read more If you go here in the beginning they will be nice and friendly as you do not incur a nice story and take your money ....... do not believe the story of the various discounts and good rates, Mohamed is not an agent, hi is a broker who takes a deposit of $ 260 for himself, which you must pay immediately ,even plus the price of insurance for the car, Mohamed request and activated auto payment ,and every month charge different amount from your bank account ..... if you try to contact him he does not respond to calls or messages or emails very arrogant broker who ignored clients

I've been doing business with Green Peak insurance since 2011 when I first moved to Fremont. They…read morewere located very close to where I was living and was a walkin. From day one I was treated by Muhammad and Farez with hospitality and professionalism. Here we are 9 years later I have three car policy's and our homeowners insurance through them now. We live a hundred miles from their location at this point but I still count on them to find me the best deals on my insurance and I honestly can say that I don't think that I could do better anywhere else. Their customer service is impeccable! they're operator Sam has helped me in more ways than you can count and is always willing to go the extra mile to make sure that I'm happy with my service. It's more than a business to me at this point these people are my friends and I feel they really look out for me. Now that they've added a DMV Express to their shop, man! It's like a one stop shop for all your Automotive needs. so if you're trying to beat the lines at DMV or get the best deal on your insurance Green Peak insurance is highly recommended by me.

2022 update: I was able to finally switch to Wayne for Home and Earthquake insurance after being…read morestuck with another company for a long time; What a difference it makes to work with someone who is honest, knowledgeable, and responsive! Do yourself a favor and switch your policies to Wayne - no more chasing your insurance agent down for questions / issues, no more wondering if you are getting the best deal or getting fleeced - Wayne is responsive, transparent, and has in every way continued to earn my trust and my business this past almost-decade of working with him. I highly recommend him to anyone and everyone.

After my horrendous experience with Becky Rivers State Farm Insurance (see my review here:…read more http://www.yelp.com/biz/becky-rivers-state-farm-insurance-fremont#hrid:F0GnAY2FoaqC1HKXOQ088A/src:self), Wayne has been the light at the end of the tunnel. Unlike Becky River's office, Wayne manages all clients himself, so you don't have to deal - frankly speaking - with unqualified staff. Wayne is extremely proactive and reaches out to you. He is open, honest, and something that I'm particularly appreciative of, he has spent a lot of time and energy fixing the complex mess that I inherited from Becky River's office. And one more thing, I'm amazed at Wayne's ability to remember details about your policies when you call him! If you're looking for a State Farm agent in Fremont, definitely give Wayne a try.