Had my previous policy with Amberg and the company gave me a non renew as they wanted me to put a…read morenew roof on even though I did not need it. I put on the new roof and then Hester worked hard on finding me a new policy. She answered all my calls and emails in a timely manner. Thank you Amberg and Hester for a great job in assisting customers.

Just some observations on my recent experiences with Debbie S. from Amberg Insurance at this…read morelocation: Debbie spent considerable time with me reviewing policies from a previous agency, and showed me several options for my consideration which would mean increased coverage and a lower premium. One option, was a suggestion to obtain a safe boating certificate which would lower premium even further. Having paid in full the premium prior to the certificate I expected that some time in the future I might see the credit and or a reduction in a future premium.. I have no doubt that Debbie worked her magic, and within 3 business days of emailing her a copy of the certificate I received a $63.00 credit from the insurer. As a new customer with Debbie, I did send multiple emails asking for information, options, and clarifications that even in my opinion I was becoming a pain. Debbie handled all of this with speed and accuracy, even following up with phone calls all of which resulted in my respect and believe that I am a valued customer. I have been around for a very long time, and have been a customer with numerous agents and insurance companies in all of these years and Debbie with Amberg is as good as it gets.

I have worked with Mike Martin State Farm for 10+ years. The staff is professional, friendly, and…read morealways available to answer my questions, and offer assistance. If you are in need of homeowners, flood, car, boat, etc. call Mike for a quote.

Mike has been the agent for personal and business insurance needs for me and my family for over a…read moredecade. Mike has written some complex and comprehensive policies when my business needs required it. Regardless, if our insurance needs were for basic auto insurance policies to complex ERISA bonds for Qualified Retirement Plans, or policies to cover complex real estate transactions, Mike has ALWAYS been our TRUSTED advisor. Mike consistently reviews our business and personal policies to confirm we have just the right amount of insurance without wasting money on redundant and unnecessary coverages. When insurance companies were reluctant to write Hurricane coverage, Mike assured me he would find the best interim coverage until the marketplace reopened. And sure enough good to his word, once again we had exceptional coverage. Mike is always willing to make the extra effort, like when we had hurricane protection installed on our home and Mike called me and told me if I had a certain type of inspection completed my premium would be reduced. Mike has been available in "crunch" situation where we needed his help immediately and guess what? Mike once again did what he has been time tested to do, get the job done! However, the best part about Mike is he's simply a nice guy who you can trust. Without reservation, I routinely recommend Mike Martin to friends, family and business colleagues alike

Juan helped me and I paid for homeowners insurance. Within hours I changed my mind and cancelled…read morethe policy and was told that they already withdrew the 3 month payment from my bank but they would request a refund and I should get a check in the mail within 3 weeks. It is now past that and no check. what a bunch of crap

After hurricane IAN there was super damage in Punta Gorda, FLA. Kudos to Nolan Insurance, Safe…read moreHarbor Ins, and Gabrillo the under writer. I had Major damage after the hurricane. Roof, Mold, skirting....... An adjuster was send in a week........a check received same week... I have neighbors that haven't seen a check now after 2 months......just terrible.......Again thanks for the super response in time of NEED.....Joe Kutt, NH.....12-25-2022

I must say that I was terribly dissatisfied with them. I went in on Monday for a quote and left all…read moremy info with the woman who claimed to be customer service. I was told I'd hear from them next Monday. Next Monday came and nothing. So on Thursday I decided to call them. The explained they were busy. 10 days to get a quote when other agencies gave me a quote the next day. This is inexcusable and not a way to run a business that depends on customer service. And I'll add that their rates were much higher than others that I received.

Horrible experience. Called and spoke w cs rep. have all my info and stated I wanted to see about…read moremoving auto, home, pup and boat over to them. 20 mins talking to a gal that was better suited to work in a bakery. never received a call, email or any return contact. over 10 days. Having owned several agencies myself this level of service give our industry a very bad rap. So sad I have to write this but maybe it will save someone else from making a big mistak.

I have had State Farm for over 40 yrs. I had to tow my jeep that broke down. It stopped 3 times in…read morea month. They said they might raise my rate with that many claims. "For towing" I never had a wreck the whole time with kathy.

Rarely returns phone calls despite repeated requests. Got an answer to an email 11 months after…read moresending it. Double billed for stacking coverage on two cars which was redundant. I've been a State Farm customer for 50 years, and this is the WORST of all the agencies I've had.

I have dealt with agency for many years. They are friendly and organized. They shop for the best…read moredeals and if you have an issue they help immediately.

Trustworthy, family run business. They most definitely have the best rates anywhere! We saved a ton…read moreof money on our homeowners insurance for both of our homes. Prompt service and great customer service!

I have been using Flechsig Insurance Agency for 12 years and they are super helpful with any issue…read moreI have! They have been able to accomodate all my insurance needs from home, auto, ATV and RV coverage. Their custumer service is top notch and I would highly recommend them to all my family and friends. Anytime my coverage has changed or rates have gone up they have personally contacted me to give me new options to save me money!! You can't find a better company!

We have been with the Flechsig Insurance Agency for several years now with regards to our home and…read morecars. They have the best rates and the office agents are very friendly and knowledgeable. We would highly recommend them for all your insurance needs!

I had a disappointing experience with Jones Family Insurance. I was in the process of building a…read moreproperty, and there was a gap of approximately one week between the expiration of my previous insurance policy and the issuance of my certificate of occupancy. To cover this period, I was required to purchase a four-month insurance policy, with the assurance that I would be reimbursed for the unused portion once coverage was no longer needed. However, that reimbursement never materialized. Despite their initial assurances, I was ultimately asked to pay the full amount. This experience has left me dissatisfied, and I would not choose to work with this company again. Based on my experience, I cannot recommend them to others, as their practices appear to prioritize profit over customer satisfaction. Definitely contacting BBB The main concern is that insurance agent do not disclose material facts.... Basically unethical and unprofessional agents.

I contacted Jones insurance after dealing with another Insurance company in Punta Gorda, Thank god…read moreI did, My insurance was being dropped, Hurricane Milton was heading in, and My insurance is being canceled at 12:01 AM midnight, SERIOUSLY, and they would not issue a extension until storm passed , IO luckily found Jones Family Insurance and a Young Lady named Sadie, She was a dream, Not only did she contact my Insurance that was dropping me, and make them extend the policy, But she found us a better policy and a Flood policy from another Carrier i trust more, I cannot say enough, She was the first person to call after the storm passed and asked if I had any damage, Just one of the best Insurance Reps I have ever dealt with, and I just sold 4 homes in Fort Lauderdale and purchased my first home in Punta Gorda, I look so forward to moving and getting situated there, !!! Thank You Jones Insurance and Sadie !!!, Good Bye Harris Ins !!!!!!!