This is the first insurance broker I've worked with that actually went out of their way to save me…read moremoney on my policy. I worked with Saul, who called me when It was time to renew my auto insurance policy. I have been with Progressive forever, never questioned my rate since I do have a previous speeding ticket from a few years ago. But, he called me to let me know I could be saving about $60 a month by switching to Nationwide. He even got me a better deductible and coverage overall. Highly recommend Saul for his diligence and commitment for getting his people the best rate.

Sarah patton gave me 5 star excellent service for my insurance needs. she broker searched for 10…read morecompanies to find the lowest rate and premium company ! I highly recommend using her!

If I could leave lower than one star I would. They lie, tell you they're going to fix something…read morethen find an excuse not to. Would never ever use Geico as an insurance.

I closed on a home in September and I went through GEICO and Jjeva Mweeruzi for a home policy twice…read morenow and I cannot be happier with the professionalism, responsiveness, and the value preposition that I received from my transaction! The fact that GEICO underwrites their own policies in-house was so crucial because for consumers like me, it helped me save quite substantially for the same, if not, better policy compared to other insurance companies. I shopped around for the best rate and Jjeva and GEICO gave me the best rate! Very happy client =)

It was my first time buying insurance on my own and the experience was great! The staff was really…read moresupportive and knowledgeable. They went through the whole process with me and then were very friendly and patient when I had some follow up questions.

I changed my mind about his professionalism. Obviously a small fish customer like me doesn't…read morematter!! I wish there will be no star at all!! Sad!

From the owner: Adnan Nafa State Farm Insurance strives to make insurance less confusing, deliver exceptional…read morecustomer service with a personal touch and help create plans to recover from the unexpected. We help our State Farm customers realize their goals and dreams while covering what they love. License #: VA-1078471, DC-3000376732, MD-3000376776, NC-18843207

***Avoid doing business with this place***…read more I waited a few weeks to write this review. I wanted a level head. After years of being with Allstate and Ray Manfredi, we got tired of it. The lack of response and treating us like we were bothering them when asking something. They were happy to take our money and keep pushing things that we told them we were not interested in. When we did cancel and leave, I called to get details about a refund. I was then talked down to by Ray. Mind you this was the first time I was able to get him on the phone in two years. I got to the point talking with Ray I lost my temper and had to tell him to do his job. After we have completely got away from him, he sent an email to our new insurance company telling them they don't know how to do business and were acting illegally.

I've never had to file a claim through this agency, but after moving out of state and needing to…read morecancel my insurance with them, it has been a nightmare. I informed them I'd cancel, and then several weeks later followed up, inquiring if I was supposed to receive a prorated check back or anything. They said they had no record of my canceling and I'd need to fill out a form. I've swapped insurance companies 3 times in my life and never had to fill out a form showing proof I got insurance elsewhere... but OK. They said they'd mail it to me. Weeks later, nothing, I inquired again and they said they mailed it. Never got it. So they mailed it again, I got it this time and filled it out. Over a month later I contacted them and they said they never got it. Then they "found it" and said it'd take a week to process. That was 3 weeks ago. It's an absolute nightmare, like getting a virus off of your computer. If they're this bad with paperwork, imagine filing a claim...

Outstanding service by Rosanna Stout at this Craig Griffith Agent State Farm!! Sooooo user friendly…read moreand helpful, plus they are saving me thousands per year compared to my previous home, auto, and umbrella insurance policies.

This agent's office is very poorly run and they are unable to understand or explain basic billing…read morepractices. I cancelled my policies in May and was charged for the renewal in June. Upon trying to contact them to understand why, I was given multiple reasons that were inconsistent and false (I cancelled too late (even though I have a confirmation letter of the cancellation date), my new State Farm agent was applying the payment to the new policies (not accurate for state to state transfers), and finally that I lost a multi line discount in February (which was never communicated to us and still doesn't make sense why I would be charged in June)). Roshanna was rude to me and consistently spoke over me and even called my new agent and was rude to them and misled me about their conversation. They won't let you actually speak to Craig when asked and consistently say he is busy or in meetings. She claimed she would have billing put together a statement for me - which is interesting that a statement needs to be created for something I was already charged for with no paper trail. This office is very dishonest and misleading in my experience. Highly recommend insuring elsewhere.

The best in the business. Responsive, customer oriented, and great rates. What else can you ask for…read morefrom your insurance agent? Everyone you talk to goes above and beyond to ensure you have all of the information you need to make decisions and most importantly insure your most important assets. If you're looking for a great office that will work for you, please give them a call. Thanks Mustafa and Secoyia!!

Review for Secoyia Wilson: My first interaction with Secoyia was on a Saturday morning, when the…read moreoffice is closed. This made a great Customer Service first impression as the answer was not, "can this wait till Monday?" Since then, over these many years, Secoyia has been my mainstay contact and has consistently been kind, considerate and very friendly! Communication with customers is a key competency for Agents; whether it be email or phone, Secoyia provides articulate, knowledgeable, instructive and timely information. When either she needs something for a policy update or vice versa the interaction has always been a good use of my time and the transaction is completed efficiently. It's a pleasure to have Secoyia as MY agent.

I cannot say enough wonderful things about State Farm agent Trina Noristani and her outstanding…read moreteam, especially Bill. I recently called to get an insurance estimate for a new vehicle I plan to purchase next month, and the level of customer service I received was truly exceptional. From the moment Bill answered the phone, he was warm, welcoming, and incredibly patient. I had several questions about coverage options, and he took the time to explain everything thoroughly in a way that was easy to understand. He never made me feel rushed and ensured I was comfortable with every answer before moving on. His professionalism, knowledge, and genuine kindness made the entire experience enjoyable. What impressed me most was how valued I felt as a customer. Bill's friendly personality and willingness to go the extra mile made it clear that providing excellent customer service is a priority in this office. I have been insured through Ms. Noristani's office in the past, and the outstanding service I received from both her and Bill is exactly why I wanted to return. It's refreshing to work with an insurance agency that treats people with respect, courtesy, and professionalism while making customers feel like more than just a policy number. If you are looking for an insurance agent who is knowledgeable, trustworthy, responsive, and truly cares about her clients, I highly recommend Trina Noristani and her team. They have earned my confidence and my business, and I would not hesitate to recommend them to family and friends. Thank you, Trina and Bill, for providing the kind of customer service that is becoming all too rare. You have set the standard for excellence! Janice B.

Olivia was a great person to work with she was pleasant knowledgeable and caring she took care of…read moreme like her own I am so pleased with all she done for me . Thanks

It was a pleasure working with Norma Meda to set up my daughter's life insurance. Norma was very…read moreeasy to work with and was very thorough with her explanations. Norma was also accommodating of my schedule, working past her normal hours to complete the task. She even looked for ways for me to save on my existing life insurance policy. Most people I've encountered at Milena's office has been great, but Norma still finds a way to stand out!

Milena Bu does not return phone calls. She leaves everything up to her team. Disappointing.read more

Really unpleasant. Poor at taking care of customers, frankly appalling lack of professionalism. One…read moreof the reasons I no longer have State Farm insurance, and only maintain a credit card (which the company pawned off to US bank) and haven't closed it because I don't need a ding on my credit. I write this under an alias as I know there would be reprisal from the business owner.

DO NOT use this agency! TERRIBLE customer service, dropped balls, you name it. They don't answer…read morethe phone, nor do they even bother to call you back when u leave a message! They don't send emails they promise to send; and here's a typical example: I haven't even had an annual review of my policy for several years --because they don't even call me for an established appointment! Several years ago with mounting frustration and a situation where I absolutely HAD to talk with them, I drove 30 miles round trip to the office, but guess what: the office was closed during stated office hours! And I'm not taking about lunch hour. I drove out in the morning, and after waiting an hour or so for somebody to show up, I simply left.