Thank you James Banh and his team at Starwest Ins for saving me over 1,000/ year…read moreI was with Statefarm and I was paying over 1,825 , they got me same coverage with Mercury for 1,257. Thank you James. If you need insurance please call these guys they have first class service. I can call , text, email them and they respond !

James was an amazing agent helped us through our whole process to get the right insurance for us. I…read morewill recommend to go to him at Star West insurance with all my friends and Family. Thank you James. You rocked it.

Wow! I cannot say enough fantastic things about Mach 5 Insurance Services! From the moment I first…read moreconnected with them, it was clear this wasn't just another insurance company; it was an experience defined by professionalism, incredible knowledge, and truly outstanding customer care. For years, I stuck with another broker in the Westminster area, primarily because it was a default recommendation from a real estate agent. That experience, frankly, was a nightmare. Our previous broker was unresponsive, and when our insurance company tried to block us from renewing our coverage, citing an "unlivable" roof (despite us having repaired it years ago and providing proof), that broker was the absolute worst to deal with. They wouldn't respond until our coverage had already lapsed and we had to scramble to find new insurance. To add insult to injury, they then tried to charge us for a renewed coverage we never agreed to! All that to say, when we finally made the switch to Mach 5 Insurance Services, it was a NIGHT AND DAY difference! Emails and phone calls are responded to incredibly FAST, which is a breath of fresh air. We worked primarily with Shannon, who is the office manager and hands down the most professional and competent insurance agent we have ever had the pleasure of working with. We love Mach 5 so much that we decided to switch the policies for both of our homes over to them, specifically requesting a change of agent so that everything would be handled by one office and with their team of honest and responsible agents. Even when it came time for our annual renewal, Mach 5 worked diligently with us to ensure we were getting the best bang for our buck. If you get the chance, I would recommend anyone and everyone to go with Mach 5 Insurance Services! They are truly exceptional!

Just got my homeowners insurance set up through Mach5, and the whole process was seamless. Shannon…read morewas amazing -- super helpful, patient, and honestly just a joy to talk to over the phone. She made everything feel easy and took the time to walk me through the details. Highly recommend working with her if you get the chance!

This State Farm office rocks. They got me insurance in as little as a couple hours, when I needed…read moreto show someone proof of insurance. They also tailored the insurance to my needs and offered me a lower rate. And then when I wanted to cancel my insurance, there was no issue just giving them a call and communicating with them I want to cancel. I have never had such a hard working and loyal insurance company working for me. Kier Jones and his employees are great. State Farm is just a little too expensive for me. But rest assured, when I will be able to afford State Farm I will definitely try to get it with Kier Jones.

If your looking for quality insurance with an INCREDIBLE staff look no further than Keir Jones! I…read morehave been with them for the better part of 5 years and have had nothing but positive experiences. All of the staff is knowledgeable, friendly, courteous and always willing to help! However, I recently had a string of car troubles and worked with Melissa each time and she is amazing! I'm truly grateful for all her help. Insurance can sometimes be confusing but they truly make it so easy! Thank you Keir Jones

Great Customer Service very friendly and assertive. I do wanna point out that my policy was…read moreactivated within the same day. Not sure why my old insurance company was having such a tough time. Activating my policy as soon as I found out I had no insurance I had to make a move. New advantage insurance with that move I'm glad I did.

Amazing insurance company that provides excellent customer service. They make sure my rate is the…read morebest for my situation.

Stellar service! This is a full service agency with a wide variety of insurance products and…read morefinancial services. The folks here are very responsive and always go above and beyond. I've recommended them to many of my friends and family who have been very happy with their service. Highly recommended!

Worst service ever. We contacted the Hill agency as our agent no longer handles small group plans,…read moreand our previous plan was terminated. I was assigned to Christy Hill. Ms. Hill corresponded with me primarily via email. She gave us two quotes and the link to sign up via the internet. Halfway through the registration process we determined that the first plan would be a better fit than the second. I asked Ms. Hill if there was a way to change the plan selection without having to go through the registration process all over again. She told me that I had to start from the beginning - which later I found out was not the case - more work for me and none for her. Every single time that I called with a question I went through the voice mail prompts and left a message. I followed up each phone call with an email requesting that Ms Hill answer a few questions for me. After leaving a total of 6 phone messages and 4 emails I finally reached Ms. Hill. When I asked her why she had not returned my calls she first deflected by saying that I must have used the voice mail system incorrectly. When I challenged that by saying that I had pressed the # to be connected to her cell phone and left the messages on that device she said "Look, I don't feel like getting reamed today. If you don't like my service use someone else" and then HUNG UP ON ME. Never have I ever heard such an unprofessional response. Even if I had been "reaming" her, which I was not, I was calling her out on her unresponsiveness, a professional doesn't ever treat a client that rudely. Some background: I am a very vibrant 60 year old who has worked in both the service industries and customer service prior to my retirement. In the initial contact, I explained that the reason I had been terminated by my previous health care insurer because our group became too small. Although I had been reminded of this on Jan 20th, my son died on Jan 29th and I was so distraught that I forgot to replace the policy. On 3/1 my medical coverage was canceled. Knowing that I would be uninsured for a minimum of 30 days, I was in anxious everything handled in a timely manner. So even if I had been rude, which I wasn't, strong maybe, but not rude, Miss Hill treated a grieving mother like dirt. I called Blue Shield and selected another agency to take over our plan management and made a formal complaint.

Amazing services and servicing ! Honestly hands down most reliable insurance agent ive worked with…read more Consistent in response time and pricing structure without any annoying fees. Car insurance, business insurance, trade shows and vendor insurance, they do it all for me. Thanks Fayez with Prince Financial for pushing customer service and quality products as a company mission.

I am not sure there is a better agency when it comes to customer service. They really make you feel…read morespecial. The most important though is Fayez. He has the knowledge, experience and drive to find solutions to almost any business owner worry. I highly recommend Fayez and Prince Financial to all of my friends and family and send there for all their tax planning and insurance needs

I'm glad I called. The agents are very knowledgeable and explained everything clearly. I highly…read morerecommend this agency.

Utmost professionalism and resources! Family oriented, one…read moreon one treatment. Highly recommend!