MW Insurance does an outstanding job of advising and guiding the process to arrive at the best…read moreselection for our insurance needs.

Darren & Midwest Professional Insurance go above and beyond for us when we have issues. Whether…read moreit's suggesting reputable roofing companies to fix an issue or making calls on our behalf to another insurance provider when our daughter's car was hit by another driver. Darren and Team are always willing to jump in and assist however needed.

Chad's team is amazing! They go above and beyond in every way. Thank you for taking such great care…read moreof my insurance. I'm also super happy with the State Farm credit card you helped me apply for.

Update 7/1/2026 Due…read moreto being victimized all over again, I've changed to an 5.0 star agent. Good riddance Chad Mitchell. I trust karma will catch up with all of you in due time. Update 6/19/26 After a pleasant conversation with Eli on June 18 and 19th, I'm happy to say that the wheels are in motion on getting a new adjuster assigned to replace Shannon H. I give kudos to Eli as he is an example of what to do. Shannon could learn from his example. In my conversation with Eli, I made him aware of the customer abuse and mistreatment that I received, and that more training on listening skills, Interpersonal communication, skills, and customer service is desperately needed. I also informed him that I am a former customer service and quality analyst manager for a major telecommunications Now retired. Fully trained and I know what communications skills are needed to create the perfect contact and Shannon is lacking in many areas. Including, but not limited to: lack of empathy, lack of respect for individuals, lack of diversity, and inability to express loyalty to a client who's been with State Farm since 1993, when I signed up with Larry Hawk, who was my original State Farm agent. On June 17, the day of the accident, I specifically asked Shannon for a manager call back, which still to this day has not happened. Usually when a representative takes this action or inaction, it's good indicator there's a possibility they are hiding something. I have to wonder how many other innocent victims have been subjected to her abuse. Yep, a loyal state farm car and home owners client for nearly 30 years and zero appreciation. With my former agent Larry Hawk, I also carried RV and camper insurance, boat owners insurance, as well. So as you can see, State Farm has made a lot of money off of me in three decades with hardly no claims that have been filed other than a minor accident, roof (hail damage) and a windshield. I remind you that this accident on 6/17 was not my fault and State Farm, who I hired to be my agent, victimized me all over again. When I need answers and feedback to get direction on how to proceed, I got hung up on, not once, but TWICE !! I deserve better and so do you. Original review below. This had originally been a five star review, but after today's horrific experience with Robin, Savannah, and Shannon, I'm sad to say it's now changed to one Star. I was involved in an automobile accident this morning and the accident was no fault of my own. I called my agent State Farm to set up a claim. Also spoke to them about setting up car rental insurance for the next time an accident should happen. I called to initiate the claim and was provided a claim number. When asked if I wanted to set up rental at that time, I advise the State Farm agent I would call back. When I did call back, I spoke to a woman by the name of Robin (Same girl who set up my rental agreement ) and told her I needed to speak to the claims office about setting up a rental. She immediately reminds me that the car rental will not be covered under the policy, which I already knew. Robin did not understand that this had already been discussed with the previous State Farm agent when the claim was filed. The fact of the matter is he specifically said that since the other party is at fault, State Farm can help me get get a car rental and arrange for Reimbursement for the car rental, since the accident was not my fault. My problem is I don't appreciate Robin and false her accusations that I'm trying to cheat State Farm out of a car rental!! What the heck! I'm the victim already of a car accident, State Farm is supposed to support me not victimize me even more!! They literally have made an already bad experience, even more horrific. When I try to speak to my adjuster about it and explained that to her she rudely talked over me a refused to listen. Why?? Likely because of whatever horrible things, Robin said about me beforehand. She ended up hanging up on me simply because I told her to be quiet and listen.

I'm a AAA member for more than five years. This is a very upbeat, friendly service-focused place…read morewhere I not only renewed my AAA membership, I also shopped for insurance. Shianne is helpful and easy to deal with. I also appreciated her insights about insurance agents in general as we chatted. I found her pricing fair and efficient, no surprises, which was comforting and helped me decide without feeling pressured at all. I'm just her next happy customer!

I received a bill for additional fees 2.5 months after paying auto and home in full. Be careful…read morewith AAA insurance.

I've used auto insurance discounters since I started paying my own insurance. They've been amazing…read more Always answer any questions I may have. They always look for the best rate for me. I'd highly recommend them to anyone new to paying insurance. They make it 100x easier.

I've been impressed on numerous occasions by the competence and speed with which this team works…read more Also friendly, able to send out new ID cards, etc., within minutes. Other things, like adding a vehicle, are only a phone call away, and the price is great of course. I've come to appreciate how quickly and easily they handle things.

Love this office! They are always involved in local community events. Great customer service, and…read morethey even got me better vehicle loans on my cars.

Great she's awesome and very informative! I really love how quickly she gets back to you when you…read morehave a question or leave a voicemail, and she's always super positive in her tone!

So, I've had all kinds of insurance for my car. I started with Farmers because it's what my dad…read morehad and the agent had been good to us over the years. They then did me wrong with a claim and I went elsewhere, even hanging with the gecko at Geico for a while. I then fell for the Progressive commercials with Flo and loved the idea that I could compare other insurance quotes against Progressive's quotes. I had Progressive for the last 2 years, and 6 months ago I had a chance to be one of the first participants in the Snapshot program. Have Big Brother follow my movements via a little device? Didn't like. Saving a lot of money? Liked a lot. Just recently returned my snapshot device. My premium is now $75 cheaper a month, because Progressive found out I'm even less of a risk than they thought. :-) No one else has this program...yet.

They are scammers who are legitimate. They use deceptive methods to lure you in, then they raise…read moreyour rates without notice! Customer service is despicable. Not helpful at all. Please avoid them,find a better insurance company!

Rarely are people happy with their insurance company! The owner Terry Mammen has helped me with my…read moreinsurance for over 11 years! He shops my home and auto through over 20 insurance companies every year at renewal to make sure I am always getting the best price! I will be a loyal customer for life!

From the owner: Connecting and empowering our employees, customers, and communities through finding new solutions…read moreto everyday problems.

I needed to renew a policy with the Blake Roberson State Farm Agency and they were very efficient…read moreand accommodating in getting me the necessary paperwork and taking care of my renewal. Thanks to Paula for her help. My experience was excellent.

There is no better insurance company than Blake Roberson State Farm and my favorite person in the…read moreoffice is Cindy thanks for being so amazing.

All of my insurance experiences have been complete nightmares! Travis made it quick and painless…read more He got us the plan we needed and I will gladly refer anyone and everyone to him.

From the owner: Experience Clear and Simple Insurance Find the right…read moreinsurance for you in 3 easy steps 1 Request a Meeting - Focused on YOU: This introductory meeting is designed to clarify and understand your unique concerns and values 2. Receive a Total View Protection Plan: Helps you outline a plan to financially protect you with insurance that actually fits your lifestyle. 3. Breathe Easy: Have peace of mind knowing you purchased insurance according to your needs