I want to say that's is the Best Insurance business ever! I really love how they communicate and…read morereally work with your best needs! I also love the treatment you receive from the moment you call! Marianne is a gem! She is professional and courteous! She really went out of her way to help me get my needs met! Tami and his team are the best in the business!!

I have been with Rahmi since day 1 in his Belleville office. After a few minutes with him he made…read moreme feel like family dispite his large client base. That is a difficult it thing to do. I highly recommend Rahmi from State Farm for your insurance needs. His professionalism, expertise, and excellent customer service and staff made my experience stress-free. Rahmi goes above and beyond to find the best coverage tailored to your specific needs. Trustworthy and reliable in my book.

I reached out to this company for a homeowners insurance quote on November 16 through their…read morewebsite. Kat Lamar called me back the next day, and I provided all the details about my new home. I told her I needed coverage starting November 24, and she said it would be simple since she could find everything on the Zillow listing. After that first call, I never heard back. I followed up on the 19th to confirm she had my correct email, and she said she'd get back to me soon--but again, nothing. I tried calling her on the 21st, left a voicemail, and still no response. She completely ghosted me. This company is unbelievably unprofessional. I ended up finding another broker over the weekend who actually got me insured by the 24th. I chose this company because of their positive reviews and years in business, but my experience was awful. Do not waste your time with them.

Not happy with how they handled my account. Between the increases and the customer service…read moremiscommunication it is not good. People handling the account do not listen clearly to concerns or address them accordingly. Then when you get angry at the back and forth calls they claim that maybe we will refer you to another agency because you and the said person is not getting along. Really? I am the client and if your not listening to my concerns after a half dozen calls what the heck? I blew a fuse rightfully so. Being told one thing and another thing happed costing me money. throwing my budget off. Not happy with how this was handled via auto pay and double premium cost. I now have to reduce the policy to the bare min. required by law because of the double unauthorized direct payment.

High quality agents and service provided by the agency. They thoroughly answered my questions and…read moreexplained the terms and rates from different insurers, pros and cons, etc. I would definitely recommend coming here for any type of insurance coverage. Vivian or Kevin will be able to assist.

Never use AA agent. This agent never answered my phone after I paid. I made more than 5 five phone…read morecalls a day. They always said that the person who is in charge of the business is busy. I even gave my phone number and asked them to call me back. No response after they got the money. If possible I would give this company -5 stars.

Amazing service. Helped my parents with their Medicare and even got them a plan with OTC. Ramona…read morewas very kind and helpful through the process.

This is an amazing place when it comes to get an auto insurance. They guide you from the baby step…read moretill you reach your goal. They offer amazing claim service and also help through the DMV and TLC appointments, inspections and more. 100% recommend

Rajib and the staff are super helpful and quick. Thank you for all your help these last few years!…read moreDefinitely recommend!

Terrible company. Been using them for 18 years for home owners. Unfortunately had to file 2 claims…read morethis year for water damage to my home. They just sent me a notice of non -renewal after paying them for 18 years. So if you actually need to use the insurance , they cut you off. Well 2 can play at that game. I'll be sending them a notice of non renewal of my car insurance I have had with them for decades (2 cars). Don't get much for customer loyalty these days. Avoid this company.

I worked as an administrative assistant at Birtwhistle & Livingston for about 7 months. I really…read moreenjoyed my experience there as everyone was very friendly and cooperative. I was kept active with tasks but not overwhelmed and they were incredibly accommodating with my grad school schedule allowing me to come in between my classes. Truly a genuine company, would highly recommend to anyone for work or business!

One word for the brokers at J&B Insurance Agency, AMAZING! Adelia has been my insurance broker…read moresince September and she has been fantastic all the way through. I had a very bad experience with the broker I had prior to going to J & B. Elan, is also very polite and professional. They really go out of their way for their clients. I have had nothing but positive interactions with everyone at the office. Very great place to have insurance!

Worst agent.. made mistakes on my car policy causing it to get cancelled and then boarded me out…read morecompletely. I needed to make revisions on my home and car insurance and he stopped answering my calls emails and text messages. His seniors were supposed to get back to me; never did. Thanks to farmer policy no one else will speak to me, always asking me to " speak to my agent." I have been struggling to get hold and ask help from anyone. It's not about the money; I am willing to pay that. It's not about a claim. I just need to add things to my policy and he won't answer. Don't go for him. Farmers is ok; if you are in NJ get German Toro instead. David Robbins is your worst nightmare.

This Was my best experience at a insurance agency. Dave helped me reduce my home insurance that was…read morethrough escrow, and also educated me on my auto insurance. I also have my business insurance through him. I would recommend anyone in union to consult this agency for any insurance they need.