When my insurance premiums kept rising over the last few years, I was shopping around for a new…read moreinsurance company and I am so glad that I met Kandice from State Farm. Her professionalism helped us with our auto and homeowner insurance plans, she helps us to find the best and most cost-effective options. Her professionalism, knowledge, honesty and patient explanations made us feel very comfortable and trusting. We both agreed that State Farm is very lucky to have her and State Farm was the company we would choose. Thanks Kandice.

We've had Bill Then of State Farm for over 20 years. I know they have a higher price index but with…read morethat comes attention when we need it. We can contact them by phone and they are there for us. They guide us in what is needed and better yet they don't try to upsell us - never. They answer questions and guide us to where we need to go. All this is very valuable. We've had other insurances and they don't care. It's always either online only or through a website. I don't know how to say more except they have always been there for us!

I love working with The Hammond Agency for all of my business insurance needs. Nikki is amazing and…read morevery responsive as is Karen Hammond. If you are looking for a great group to guide you, they have my full recommendation!

Rich is extremely knowledgeable and always gives me great advice! His rates are reasonable and he…read morecan cover most anything you may need to have insurance. Also, Rich is always very accessible! I would highly recommend him for any insurance needs.

Excellent service by a knowledgeable and professional staff. Thank you Lucy! I see some negative…read morereviews from a few people whom I presume are generally negative people in general. These guys are great.

I would never recommend State Farm. After my first agent (who was wonderful) passed away, service…read morehas gone down tremendously. The new agent and staff are definitely not for the customer, only State Farm. I'm 62 years old with a perfect +5 driving record & no accidents or tickets and my premium increases every 3-6 months! Pay your money to a company that will take care of you...The Customer.

We have been clients of Preferred Insurance (and Erie) for over 20 years and have always found them…read moreto be helpful, responsive and personable. A special commendation to Shawna Ranae, who recently spent 30 minutes on the phone helping my (very discerning) wife and is just terrific.

if i could give zero stars i would. i have tried to reach management at this agency regarding a…read moresmall issue for 4 months and they never respond. i have 3 policies with them. my former agency merged with preferred - i did not choose them. what began as a small issue has become ridiculously time consuming and annoying due to their lack of caring and horrible customer service. i have never had an experience like this and highly discourage anyone from doing business with them.

Ms. Andrena provided outstanding customer service and support by establishing my new Homeowner…read moreInsurance. She was very knowledge and explained each covered item on the contract. I highly recommend you contact here for your insurance needs.

It was the Best Auto and life insurance experience I have ever had very understanding of your needread more

We have had our homeowners policy through Jesse and State Farm for many, many years. In the last…read morefive or so years, we switched our auto policy to State Farm as well. Every dealing I have had with anyone in this office has been exemplary. Questions are answered promptly and with full explanation. They have been willing, several times, to run different hypothetical scenarios as we explore coverage options. When my daughter bought a house, they also worked with her to get the best policy and coverage possible. Their rates were competitive from the start, but their service and attention made the decision easy for her. Insurance is insurance. For me, the service makes the difference.

After coming back to the States from an assignment over seas in 2011 we insured our two cars…read morethrough Jesse Long - BIG mistake! Tuesday evening we go through the mail and find a letter from the DMV that our insurance has been terminated and if we did not show proof of new insurance our license plates as well as drivers licenses would be taken from us 10 days later! Now, that was complete news to us, as we never heard anything from Jesse directly nor State Farm in general. As it was after hours we called the hotline who gave us the next shock: We were driving without policy since December 2012!!! The hotline worker told us as it was too long ago since the policies were terminated we would have to wait to the morning to talk to our agent and reinstate our policies. I called Jesse Long the next day to find out what had happened. He said that they needed our Drivers Licence numbers and the file showed that one of his associates claimed she had called and left a message about it, and had sent an email - well, both never happened! I asked him to tell my our number and email on file, maybe that was wrong. But no, both were correct. I was understandably upset how something like this could have happened, leaving us uninsured for 3 whole month!!! He apologized, rather half heartedly. I said that I was surprised that those glitches can happen and that his associate is obviously not reliable. He then jumped in that she is a very reliable person and does great work. Really??? After all this he is defending her and not showing concern for the situation that her lack in trying to get in touch with us left us in? I told him that my definition of the word "reliable" was clearly different from his. This could have potential left us paying hundreds of thousandths of dollars in case of an accident, and him going off how good a worker this girl is who screwed it up to get in touch with us, I just find no words for. Needless to say we moved our Insurance to another Insurer.

I was a long time customer with this group (Naomi was just an accountant at the time) and…read moreeverything was fine until I moved to Tennessee. A few years prior, they moved me to Nova Bookkeeping LLC, Proud Partner of Aiken Warner PLLC CPAs for my quarterly booking review and for a full year, they hadn't noticed that I was still paying VA income tax. Now I know I should have caught it but this is why I hired THEM. When they told me it wasn't their responsibility, I fired them.

Alex and I have had an amazing day today!!! First we met with our CPA. This is the best CPA in the…read moreworld. He has done so much for me above and beyond. He explains ever detail. He really take his personal time for me and Alex. His name is John S. Leonard CPA. John has save me a large fortune !!! He has excellent prices and you're getting the very best. I found out today that John has made partner in the company he works for Aiken & Company, PC at 3975 University Drive, Suite 200, Fairfax, Virginia 22030. Telephone number 703-591-1040. Toll free 888-591-1040. Fax 703-591-1099. Email jleonard@aikencopc.com. www.aikencopc.com. I was referred to John by my lawyers who said you could just pick anyone but if you want the very best you need to go to John. OMG!!! I am so happy I followed their advice. John treats me and Alex with such respect. Joe the owner and founder of the company comes out to meet me every time I am in the office. Joe even introduced his children to Alex and me. Lane the receptionist even gets Alex and me drinks. Lane is so beautiful and charming inside and out. I show up without an appointment and John drops everything to take special time for me and Alex. He gives me advice on everything I need. Everyone in the office are super friendly and knowledgeable. John treats me and Alex like family and is so sincere. I love them all there and they have saved my and Alex's life's. Everyone there has to give Alex pets and loving every time we're there. I extremely highly recommend them if you are looking for the best. You may even contact me if you have questions about the matter. Tony Lacaria