I was searching for new home owners insurance after mine sky rocketed. Farmers came highly…read morerecommended by my neighbor. Corbin was so courteous and professional answering all my questions. Even when I told him I'm still comparing rates, he informed me on what to look for with other companies. Needless to say, I called back and started my policy with him. Although I found comparable rates with another company, it was his professionalism that brought me back. I didn't care for the tone of the other company. I felt welcomed and comfortable with Corbin. Good rates and GREAT customer service! Cordi

My Mother passed away a little over 2 years ago. We are now shopping around for a policy for our…read morefamilial home. I split my time between Marietta and this house because I have to manage our rental properties down there and it takes up a lot of my time. First off, I had been trying to call multiple State Farm offices for a while - kept getting routed to the toll free number. Toll free customer service agents told me they can't offer quotes effective Jan 1, 2023. And to keep trying local agents. I started asking friends, family members & clients for recommendation (even solicited Nextdoor and FB recommendations) When I was finally able to reach a 'live' person at this location, I was thrilled. But my joy quickly turned to sadness as I was told that Ms. Reid was too busy to speak to me. I don't understand this at all. No offer to take a message and get back to me. Don't get me wrong - the gentlemen who answered the call told me there were other agents who could assist me. So I asked, "Are you one of the other agents?" And he said yes. I declined because - 1) I had 2 people recommend Ms. Reid, specifically, so I wanted to speak to her and potentially give her my business and 2) this gentleman used some weird phrasing at the start of the call and his communication during the call made me feel like his English / our communication might be a struggle. I think he said something like "What would Ms. Reid be advising you about?" before he checked to see if he had time to speak to me. I got the impression that I'm a little too 'down home' or 'country' for this office. Lol. Based on this - I decided to call another State Farm office. I was sincerely hoping this is not indicative of how State Farm treats it's customers. I reached out to Shannon Perren's office in Powder Springs and spoke to Crystal. She was able to provide a very reasonable quote within 15 minutes.

Please read my review at the provided link to understand why I am giving Natalie Reid and co 5…read morestars: https://www.yelp.com/biz/brad-bollier-state-farm-insurance-agent-atlanta?hrid=EFZGeNUfluQG5d6xxrUkiA Long story short, I needed to transfer my insurance. The insurance agency from the link above dropped the ball HARD on the transfer and LIED about how long it would take to do a simple transfer of insurance from one state to another. I reached out to my old agency in North Carolina for assistance. Natalie Reid was highly recommended by them, so they made the connection. Within LESS than an HOUR, ALL of my insurance needs were taken care of by Leanne Sturgeon. Brittany Astin stated that she was out of office but would immediately get me linked with another person at the office to get me taken care of. Leanne not only called me directly, but she explained everything to me, how long certain things would take and assured me that MY part in all of this was done. She emailed me a binder and we're all set. I was so pleased that I decided to transfer my renters policy to Natalie Reid (I had to contact the 800 number for this, as Leanne advised that they couldn't do it directly...otherwise it would look as though they were "taking" a customer from the agency mentioned in the link above). If you're in Georgia and need an agent, contact Natalie Reid and co. I was NOT paid for this review, nor was I asked to post it. I did it on my own b/c in MY opinion, we need to highlight GOOD customer service just as much as we do the bad service.

I was referred to this office by a friend who has loved her service and rates, and I was not…read moredisappointed! I just received the FASTEST and CHEAPEST insurance quotes I've ever received. I had rates within a minute, and signed up within 5. They were HUNDREDS cheaper than my previous agency as well as a second I quoted with. That money saved means a lot to me right now. Add that on top of just having the quickest, most attentive customer service- you just don't experience that often anymore! I'm sending all my friends and family to this office for quotes ASAP! Highly recommend!!

I can't believe the utter lack of customer service at this location. I will 100% be taking my…read morebusiness elsewhere. Not only was I not greeted upon entering the door, I was utterly ignored. The receptionist appeared to be more concerned with blasting her music and looking at her phone as opposed to acknowledging my presence and offering her help. I felt utterly disrespected, and cannot believe this is who they have as the first person you encounter when entering the agency.

A couple of weeks ago they helped me with my company insurance and they really tried hard to help…read moreme and above all I know how difficult it was but they helped me. highly recommended, very friendly agents and really know what they do, there are other agencies more close to me but I prefer to go with them who are further away because they know how to take care of their customers, 5 stars for sure.

Jesse has been one of the most helpful, professional, thorough and considerate people I have ever…read moredone business with. In the middle of the health insurance crunch, he helped point the way, even though it may not have led to business for him. He has checked up on me and my application throughout the approval process, even with a few hiccups and speed bumps. He even checked to make sure I was satisfied with the process and the results. I can't recommend Jesse and iHealthBrokers more highly.

I am so pleased with the personal and caring service of this brokerage. All three of my kids needed…read morehealthcare plans. We were all tense. All needs were different, and all at different levels of income. I had one very high mental health need. Terri worked with our problems and got us individual plans for each person when we first started with our health two years ago. This year teo insurance companies canceled their coverage and didnt alert us unril November, and the third child needed to change. And ihealth was quick to respond to me in multiple ways, (text, email and calks) and the back-and-forth of trying to get in touch was minimal. On top of that i was able to connect with the original broker id established rapport with two years ago! The personal interaction is so warm. Terri, our broker, took the time to really understand our individual needs. And in each case thoughtfully and thoroughly helped us navigate the system without having to sweat. She even called the GA exchange to help to get dates right. I actually talk this group up outside of online reviews. I tell my kids if there's anybody they know who needs help navigating and getting ACA through a brokerage to call these people. I don't think I can recommend them highly enough. They seem to be in it for the right reasons, everyone i interact with is friendly, and clearly they hold onto their employees. They're great!

My dad and I purchased car insurance at the Peachstate on Pryor Rd from Ms.Diane. She was so…read moreprofessional and knowledgeable about all the different insurance plans, and went out of her way to get us the best price. If you ever stop by needing insurance, ask for Ms. Diane, she's the best!

We have been directed to use this insurance company by a mutual acquaintance, and for our home and…read moreautomobile policies we have found this to be extremely competitive and sufficient for what we need. We have been dealing with many folks in the office, but lately I have been involved and we have worked with Robert Parker on finalizing our insurance needs and policy questions. Robert has been thorough, timely, and supportive and we are grateful for their work to get us exactly what we need for peace of mind. Thank you Robert and the rest of the team at HN insurance services for keeping our minds at ease about potential issues moving forward. We feel great about our decision!

This is about one insurance agent (Marc Kogan) only and may not represent the company as a whole…read more I hired Kogan as my insurance agent in the middle of June of 2017 and was told that my policies would take effect per 7/1. On July 13th my mother passed away (!) and I was about to travel to Europe for her funeral and didn't want to leave my family behind without ID cards so inquired about this since I didn't receive any proof of insurance yet. (!) However, when on July 17th (over one month after my signatures) I still did not have any proof of insurance or binder or anything, I was worried and asked a few times about a status update. Especially after my mortgage company started to notify me about the absence of any insurance. Where I expected some helpful customer service, especially in light of just losing my mom, I literally received the most unprofessional and embarrassing e-mail from him that I've ever seen from any service provider. It was sent at 12.32am (!), had no salutation and basically, I'm paraphrazing' told me to stop questioning him, shut up and just believe him because he 'knew what he was doing'.... (this is no joke, this really happened) Needless to say that I will never to business with Marc Kogan again. He now transferred to Harry Norman Realtor Services, I believe.

The best service with the best prices. We have been using this company for years and always had an…read moreeasy time getting coverage for our cars and rv. We would definitely recommend Atlanta Insurance Mart to anyone who is looking for great customer service and affordability in an area that already has high prices and impersonal contacts.