35 year customer of State Farm with a previous agent that retired. My portfolio was moved to this…read moreagency. I moved from DC to MD which should be a none issue for this agency, however, it is going on a week of back and forth calls trying to get my policy changed over to MD. I have been told on three occasions that my policy has been changed over and the docs emailed. Negative. I have still yet to receive the documents. Furthermore I requested to personally speak Mr. Harris and was conveniently told he was in a meeting. A process that should have been completed in less than a day is going over a week. Terrible customer service.

I have been a customer from the beginning--when he first opened his office in Oxon Hill. While I…read morelike State Farm in general, I am not satisfied with this agent. He used to be an excellent, but that was almost 30 years ago when he was just starting. Now he doesn't return phone calls and his staff turnover is frequent. His staff members don't seem to know anything or they are not available. Over the past several years, the service has been inefficient and inattentive. I've had the wrong policy canceled and other authorizations that were never put in place. Terrible service!

Amazing company! They helped me promptly and professionally. After searching for the right…read moreinsurance for weeks, I'm very happy with Rightaway.

From the owner: RightAway Insurance of Alexandria Virginia is a trusted choice independent insurance agency. We…read moreare dedicated to serving the residents of Va, MD, PA, DC. We assist with navigating the world of Car Insurance, Home Insurance, Life Insurance and Commercial Insurance. Our local agents live, volunteer, and serve Alexandria, Sterling, Reston, Burke, and Arlington Virginia. We are a 5 star rated insurance agency with thousands of satisfied customers all over Virginia. We offer free valuable assistance to small businesses of the community. We help with everything from business structure, Search engine optimization, navigating the world of AI in business. We also find the right General Liability and Worker's Compensation Insurance for you.

Amazing service. He's taken care of me setting up a renters policy at my new apartment even though…read moreI'm still in texas. Just recently looked into an auto policy but the website didn't allow me to add in my renters since I already had it. I called Mike up and asked him to pull up the quote and figure everything in. He responded to my voicemail within 30 minutes and didn't waste my time. He had everything laid out plain as day ready to go. I would definitely recommend anyone in the camp springs area looking for insurance to call Mike for insurance quotes and adjustments. I can't stress enough how professional and straight to the point Mike was. Definitely won't waste your time with unnecessary questions.

From the owner: Contact my Agency to get a Quick,Personalized Insurance Quote Today! A great rate is just a call…read moreor click away. I am a second generation Allstate Agent and an avid Basketball and Soccer fan. I love working with customers and helping them with their insurance needs.

Thank you so much Eric Coats. This is an insurance company every one needs. A company that is very…read moreprofessional and know how to take care of the needs of their customers. Eric Coats who is a very nice person to talk to with and gets the job done. Once again thank you Eric Coats and State Farm insurance for being my representative.

From the owner: Our mission is to provide our State Farm customers with prompt and efficient services to help them…read moredetermine and manage their daily and future insurance needs. To keep them informed, to help minimize their losses and to promptly assist them when they are confronted with unexpected losses. License #: MD-33385, DC-101382, VA-798910

I've been with Gai's team for over 30 years, home...auto...bikes....rv eat. And they've always…read morebeen amazing. Most recently EVERY experience I have with Ola, is always pleasant and undoubtedly more than helpful. Not only would i recommend this team, i would greatly suggest you ask for Ola whenever you need assistance with your policies.

If I could give a half star I would. My husband called to inquire about our rates for our vehicles…read morebecause the policy keeps going up. We are very responsible drivers with no tickets or DUI's. The receptionist gave a very vague and basic answer which to me had nothing to do with our policy. She was a very disrespectful person and very rude. She also hung the phone up. She outright lied to her manager and stated that my husband threatened her and said he would hit a woman. He would never say or do that. I was sitting right there while he was talking to her. Gai Allen, owner agent, has yet to call us back as requested. This was a horrible experience and that's a horrible agency. I wouldn't recommend them for any type of insurance.

Jonathan was a true professional in every aspect of our transactional life. I relocated in my…read morelater years, so I needed to reach out him one again. In this instance, I wanted to tap into his judgement and resources to point me in the direction of an office I could employ as the next Jonathan Hancock type resource for my insurance needs. My DMV years were made more beneficial dealing with the office of Jonathan David Hancock. thank you, Kind Sir for your wisdom, knowledge and expertise.

Tracey Renee I would…read morehighly recommend "Jonathan David Hancock" to be your insurance agent & Risk Advisor. Jonathan is very attentive to the insurance needs of me and my family. He provides recommendations for the best protection and educates you on the policy. I like the fact that he is very professional and he "RETURNS PHONE CALLS" Jonathan does call me on a regular basis to review my policies and keep me up to date on any changes and how I can save more money on my insurance. "KUDOS" to Jonathan David Hancock for during it the right way.!!!

The team ar Bridge First has provided my insurance service for many years. They are always there to…read moreanswer my questions, and they have saved me tons of money. If you are looking for the best insurance rates with a real person to look out for you, you should contact Bridge First Insurance.

I strongly do not recommend Bridge First Insurance. My experience with them has been frustrating,…read morecostly, and revealing of serious gaps in their knowledge and customer care. I had an SR22 filing, a legal requirement that only the insurance company can see--not the customer. In June 2025, I sold my car and canceled the title. I then asked Bridge First to cancel my insurance. They did so without warning me that canceling an active SR22 policy would lead to automatic suspension of my driver's license. The cancellation was processed by Jessica, with no mention of the SR22, no questions asked, and no warning. A simple reminder would have saved me from losing my license, paying $175 in fees, and going through the stress of reinstating my driving privileges. When I called to understand what went wrong, I spoke with Wade, who was dismissive and unhelpful. Instead of assisting, he said it wasn't their responsibility to check my file or remind me about the SR22. Worse, he tried to shift the blame to Progressive, insisting that they--not Bridge First--should have warned me. He also claimed he couldn't discuss the SR22 further unless I showed it to him or got it from the DMV--a clear sign he doesn't understand that SR22 filings are only visible to insurance providers, not consumers. As a result, I wasted another hour on hold with the DMV, only to confirm what Bridge First should have known all along. This is unacceptable. Bridge First Insurance acts as if they are only here to sell policies--not to support or protect their customers. They take no responsibility when things go wrong, and their staff clearly lack basic knowledge about what they're selling. They also refused to continue communication, leaving me to clean up the mess alone. If you're looking for a company that understands insurance and values its customers, look elsewhere. Bridge First will not stand by your side, and their negligence will cost you time, money, and unnecessary stress. They do not deserve the ratings they currently have.