Was scheduled to come in and was matched with Stefany. She was friendly and always tried to do what…read morewas best for me! Also, she was very informative and never tried to underhand me in any way. Glad to have my insurance done and squared away.

Stephanie is the right insurance agent, always goes above and beyond. Never disappoints! I've been…read morehaving State Farm for years and I can honestly say she is the best

Always responsive and gets you what you need! Friendly and produces excellent outcomes.read more

Insurance rates are HORRIBLE in the state of Texas and especially in Harris County! Nothing you…read morecan do about that. But you can lower your premiums by carefully going over your policies line by line and that takes an interested and qualified agent willing to spend the time to do it right. Alicia at the Shane Rogers agency did just that. This year State Farm had superior rates over all of the other A rated companies we looked at. Next year, who knows how they will set their rates. But, getting a good agent is your next and only best answer when shopping for insurance, though they have NO control over the rates. 5 stars to these guys for doing a 5 star job. Thanks!!! And thanks Alicia!!! This is a copy of my review posted on Google, FYI.

Awful. The other reviews must be his family…read more Gave him info for quotes over a week ago. He's ghosted us. Starting to worry he's stealing personal info. Why would a legit ghost prospects? Responding to company comment. They did not provide a quote before today. The first I heard back from the owner was this afternoon after I posted the Yelp review. I gave him my email again (after sending via text on February 7th) and today got a quote. I checked my inbox and junk folder and this is the first quote email from them. He claims he didn't get a voicemail from me which he absolutely did. He's saying today that he doesn't respond to texts after texting me starting in early February? Come on

Ryan Steinberg has been our insurance agent for a few years. He is very easy to reach and extremely…read moreknowledgeable. Ryan always reminds us when our car or home insurance payments are due. He has also saved us a lot of money by always price shopping with various insurance companies! We are so happy to give him our business and hope that after reading this, you will contact him too!!

Working with Shannon Hartgrove was one of the worst insurance experiences I've ever had…read more She quoted and bound our home insurance using the WRONG ADDRESS, which we did not discover until after paperwork was signed. This mistake cost us hundreds of dollars and created completely avoidable stress during an already high-stakes process. What made this situation even worse was her behavior before and after the error. She repeatedly talked over me, dismissed my concerns, and failed to listen when I tried to clarify details--details that would have prevented this mistake in the first place. When I finally called her out on the error, she took zero responsibility. Instead of owning the mistake or offering a solution, she became defensive and unprofessional, telling me "this is my agency, I own this, and you can't escalate to management." That response alone speaks volumes about her accountability and customer service standards. If you value: * Accuracy * Professionalism * Being listened to * An agent who takes responsibility for their mistakes Do not use this broker. A basic error like an incorrect address should never happen, and the refusal to own it afterward is unacceptable

My husband had a terrible experience working with Shannon. Working with Shannon!…read more She quoted and bound our home insurance using the incorrect address, which we did not discover until after paperwork was signed. This mistake cost us hundreds of dollars and created completely avoidable stress during an already high-stakes process. What made this situation even worse was her behavior before and after the error. She repeatedly talked over my husband and dismissed his concerns, and failed to listen. If you want to be respected I recommend you take your business elsewhere.

Very expensive. I found a better agent with less expensive quote. The agent was courteous but late…read morewhen he quoted me the auto insurance expense.

I had to sign up foe Yelps so that I could comment on Linda Nguyen and State Farm. I came to…read moreLinda's agency when I moved to Houston in 2016. Mostly because as a Vietnamese I always try to find chances to support our people's businesses whenever I came. I have to say it was the best choice I made. The entire office was so nice and professional, that include Linda and her brother, Peter, and Edith. For all the time I was with them, I always had the best quotes and best care. It feels like a family rather than an insurance company where we have to be vigilant and often get ripped off. I also want to compliment State Farm for the same reason. They reached out to me when I had a small fender bender and didn't pay attention to the accident besides my safety. They took care of everything so professionally and fast that I couldn't believe it. I moved around a little bit in town, and whenever I reported the new addresses, they would cut me a check for deduction if that place is a bit cheaper. That's so moving! Now I have permanently relocated to Pearland, I had to leave Linda Nguyen and State Farm for a local agency and a different company with regrets. Simply because State Farm doesn't really cover home insurance in Pearland and I wanted to bundle everything under one company for good reasons. And even when the new company neglected to send the cancellation to them, Edith at Linda Nguyen graciously helped me get the full refund with no question asked. My wife and I still feel bad that we left them and they were still so kind and caring to us. Thanks Linda, Peter, Edith, and the people working there for State Farm. You guys are amazing! Wish I could have more stars for you. From An

It's important in life that if you brenda, you don't breaka. That means getting insurance…read more Brenda Rivera is a total angel and we were very happy with the service that she gave us when I first got to Texas permanently and was looking for insurance. She has been nothing but awesome and takes great pictures too! Definitely a good place to get your insurance about I wish you didn't have to get insurance at all. Still, full marks.

Brenda's on the ball and very responsive. I regret not consulting with her sooner as she just cut…read moremy auto-insurance bill in half. Literally half the cost and just about the same coverage. Needless to say my wife is pissed that I didn't give Brenda a chance sooner. Definitely recommend Brenda and her company and will be recommending her from now on. Feels good to have an insurance agent on your side you can trust. Thank you!

Will went above and beyond to explain my coverages and help me get the best price for my auto and…read morehomeowners insurance. The process was completely seamless. I recommend him and his team 100%

Will and his team are on it!  They were able to get me better coverage at a better rate for my auto…read moreinsurance and were able to get me life insurance as well for a lower price all in!  Highly recommend this office!