Pésimo servicio. No lo recomiendo Jana's. Llevaba años usando su servicio. Me dijeron un precio por…read moreteléfono y cuando fui en persona me Que rain cobrar el doble!

I went here to purchase mexican insurance for a recent car trip. they were very knowledgeable and…read morehelpful. They even helped with the faxing of the authorization letter from my bank. Thalia is great. They were efficient and I would recommend them to friends.

Wonderful Insurance Agent! I found Mike when I moved to Vegas in 2004. I worked in the area and a…read morecoworker referred me to him. I have been totally and completely happy with the service his office has provided since 2004. I live out of state now so I use a different company for my auto insurance, but Mike still handles the insurance on my home in Vegas that is rented out. Every time I call for information or assistance Mike and/or his awesome staff always help me out! Best insurance agent I've ever dealt with!

This office is very Professional ,. Competent & Friendly ,. While Providing you with the attention…read moreyou need . Great customer service & fast & courteous call back help anytime you call them .

Drop your current Insurance come to them!!!…read more Truly they're the best insurance agent I've ever had, especially Paola she always makes sure she meets my exceptions with customer services. She's nicest & funny. She's also quick to responded when you email her & quick with anything you ask her. They try to work with you with pricing, I think that doesn't matter as longest their on point with 5 star customer services. Quality over Quantity!!! Thank you guys for doing the BEST at what you do!!!

I have had it with Leonal Alberto. And his Cactus location. Been a customer of State Farm over 20…read moreyears. And its s joke. Always a push off answer from tis office. Phones not turned on in the morning ? Don't answer text messages? Can't explain billing questions just push off to underwriting. Southern Highlands, Mountains Edge and Silverado Ranch don't waste your time with this place. Ive even tried to contact this so called owner personally Leonal and it's impossible. Just as bad as Cody Clark State Farm. Find another insurance provider. And for the record im employed, own a home , no accidents, nothing. Just poor service and never a straight answer from these people,,,,,,,just push it off to someone else,,,,,,,,,

Lady that works there is so patient with me I had so many questions not once did I feel here get…read moreannoyed with me like many people have done . I walked in 5 min before lunch asked if she had time to help me with out a hesitation she invited me in and assisted me . She was able to provide me with some insurance for my vehicle that same day . I will be recommending this insurance agent to all my friends . She also informed me she helps with dmv services and explained the whole process to me will definitely be back when I need any dmv services .

I have been dealing with LA insurance for over 20 years I had started off at the location on…read moreTropicana and nellis and they are awesome over there but this location on East Sahara and nellis they are the worst the disrespectful female that works in there has got to be the worst human being ever she has no respect for her elders let alone a long time customer she is not helpful she's not courteous she doesn't have a respectful bone in her body I would never recommend this office to anyone I wouldn't recommend this office to my worst enemy since she's come into that office I refuse to go in there I will make my payments online

My interaction with this insurance company was horrendous! When I filed a claim, the agent called…read moreto tell me she denied it while laughing insinuating that the claim had no merit (their client's residence flooded my residence). When I contacted Allstate to inquire about filing an appeal, the same agent told me she had already denied my appeal....despite the fact I hadn't even filed it. Her name is Toni De La Fuente and her behavior is abhorrent. Her supervisor had professional communication which I appreciated, but that should be expected.

With the exception of Valeree being accommodating and helpful, the other employees at this office…read moreare lazy and rude. I have been with Allstate for 7 years and just moved my policy over to NV. Since day one all this office has tried to do is get more money out of me. As I said, with the exception of Valeree who has gone out of her way to be helpful, I do not reccomend this office unless you want to have to watch your back every month for them trying to find ways to charge you more money and their unfriendly and cross customer service. I'll be switching car insurance.

Alex is awesome! He helped me out when my insurance expired and needed coverage fast so that I did…read morenot get charged from the DMV. ALSO! I accidentally locked my keys in my car and Alex offered to give me a ride across town and drop me off at my house to pick up keys! He asked for nothing in return and helped me out of a jam that day. Thank you Alex !! Also I am coming back to do my taxes with Juan. He's been in the business for countless years. He knows his stuff !

WORST CUSTOMER SERVICE!!!! Teresa the representative lacks customer service skills. I was on hold…read morefor over 15 min before I hung up, the only reason I stayed on hold was because I really needed some information. If you do not want to provide good customer service then you should not work there!!!! Very Angry and unsatisfied customer.

I have been with State Farm since I purchased my truck in 2022. But today I purchased renters…read moreinsurance and Amabilia was super helpful. Very personable! It felt like I was on the phone with someone I've known for years. I even called back because I had more questions and she was more than willing to answer any questions I had. Highly recommend!

I'm not sure about these negative comments or why anyone would blame an agent for the claims…read moredepartment mishandling or company rate increases. You should be educated enough to know that Agents don't dictate rates nor claims dept issues. They do however dictate service! Ive been here for over ten years! Through the years I have always been helped with professionalism and promptness. This time however they have exceeded my expectations. I get off off at 5:30 and they close at 5. Lupe was kind enough to wait for me and I arrived at 6pm on the dot! An hour after being closed! She wasn't upset or mad that she stayed late for me. I'm very appreciative of her professional conduct. Will refer all my family and friends to them. Thanks for helping with my Notary Bond Lupe! I wish I could you give you 10 stars!

So we have been Farmers Insurance clients for maybe a dozen years. We went with Farmers because…read moreour good friend became an agent and we left State Farm to follow him and give him our business. Our friend though recently closed his office and we were farmed out to Todd Faerber's office of Farmer's Insurance, a random stranger to us. A stranger with a Farmers office, but a stranger nonetheless. My first thought was that this new office/agent is like a million miles away on the East side ways away from where we live in Summerlin. I don't have any allegiance to this agent who is a million miles away. But also with that, having filed very few claims in our life, we are low maintenance clients and so maybe this office will be fine or I will figure out where to move our business too closer to us at a later date. WOW! In a very short period of time and also only really over the phone, for I have never actually been to their office or met them face-to-face, this Farmers office and their staff are awesome. Unexpectedly dealing with a tow of a car in one moment and then a giant windshield crack and replacement of a windshield a few weeks later, this office exceeded my expectations in assistance and guidance to solve my problems. So horribly efficient, friendly and knowledgable with all pieces of our policies, Ernesto in particular was excellent. I mean like rock star level excellent. Explaining matters and answering all my questions, big and small. Quick and easy communication of pictures and documents over text and email as well. Respectful and grateful for my business, I have felt like a valued customer at every step. I often say that hospitality and customer service can be the sole "make it or break it" moment to my Yelping life as my husband and I eat at restaurants, stroll through airports, visit pet shops, sleep in hotels and park in parking garages. Todd Faerber's Farmers Insurance office hits it out of the park in customer service and I do not plan on moving our business and our policies anywhere...despite being located a million miles away from where we live.

Great services kiara is great ,I recommend this office 100% ,great customer service and excellent…read morestaff

Always so friendly Tarita took care of me she did an amazing job answered all my questions. Been…read morewith State Farm for many years have home insurance and car insurance with them.

Sick of this company third party contacting me to switch to State Farm. This insurance company is…read morelousy and I wouldn't take them a dime of my money. Furthermore upon reading the reviews it sounds like the manager or business owner always has an excuse for why this business is always making mistakes. Bunch of hack jobs!

As a public relations professional I am in a qualified position to know outstanding customer…read moreservice when I see it! Christina Montelongo-Mortenson is an example of this outstanding customer service and professionalism! Because of her hard work and dedication I would be honored to recommend El Sol Insurance to my friends, family and colleagues! Tom Bush Public Relations

Cristina the owner is so knowledgeable and professional. El Sol makes the process of handling…read moreinsurance needs so smooth and easy.