Been a Statefarm customer for both home and auto for decades. I wasn't always dealing with the Phil…read morePappas group, but after moving, they became my local agency. This group is absolutely fantastic. Their office is clean and professional. Their staff though, is what makes that office what it is. Amazing bunch of people. You can tell they hand select their people and they are a pleasure to deal with. Most recently, I had the honor of dealing with Jennifer Quigly regarding my auto insurance specifically. I was so happy with my experience that I wanted to make sure she received the recognition she deserves. I've never written a Yelp review for anyone or any business. This is my first. Her overwhelming positive attitude and amazing personality compelled me to write this review. Although, I did not deal with the rest of the staff personally, it is clear to me they all must share similar qualities. She even mentioned what a great guy Phil is himself! Glad to hear they take care of their people over there. I consider myself lucky to have walked in at a time that situated me to deal with her. Great customer service and I'm happy to have walked in and dealt with Jennifer! Thank you!! 5 stars across the board!

This office is an absolute joke. We've been with them for 25yrs and EVERY time we call for…read moresomething, no one answers the phone and who knows if they'll ever call you back. We HAD to call to add a new vehicle and a new driver to our account. We've lost 4 hours of time over the last week doing this and playing phone tag with them. As of today, we called back to make sure everything was good, because they once again never called us back. They informed us the rates went up over the weekend and we had to start the entire process over again AND pay the new rate when we agreed to a lower rate days earlier. They never finished the process with our CC and now we face the consequences? Unreal. Shop elsewhere. Anywhere but here. When we went to add our son to the policy we joked for months about the probability of this happening again. But didn't expect to be this floored by the utter incompetencey.

The folks here have been incredibly helpful as I've worked with them to keep my mom insured and…read morethen to settle her estate. Every time I've called they have been patient, kind, and helpful.

From the owner: MI-8455997 Our mission is to help people manage the risks of everyday life, recover from the…read moreunexpected and realize their dreams.

Saved me so much money on home and auto insurance. Switched from aaa to progressive. Very…read moreprofessional.

Great place to get insurance. Everyone there is very friendly and they gave me a very reasonable…read morerate on insurance . I highly recommend this office they are very professional and helpful.

I've been a State Farm customer for a few years and being a senior and not driving in cold & snow I…read moredecided to cancel my auto policy for the winter, big mistake! Now it's costing me more but with the help of Kisha I was able to get the premium down. She took the time to explain certain options for lowering the premium. She is friendly and knowledgeable of all things State Farm. We even talked about Apple's birthday April 1, 1976 I have talked with several other agents at Amy Bordes Agency and they are all friendly. If you're looking for good, friendly service give them a call 313-562-3322 and ask for Kisha.

Great customer service, quickly assesses needs before you are able to. Always make the best…read morerecommendations that are for your best interests!! A trusted professional that always delivers!!!