Juli and her team are always available to help us with our auto and home insurance. Very caring and patient with us seniors, explains everything so well. With monthly payments available it works for our fixed income budget. For us so worth the drive from Shingletown CA to Red Bluff CA. read more

Everyone is nice, and it's good to see good reviews. However, in my case, I'm finding them inefficient and lack attention to detail. It's makes me worried, that if I have a claim, will it be handled efficiently? Because of the inefficiency, I will be double charged this month, which is December as in Christmas time, and I'm on ssd with limited income. To have to make a double payment because things were not taken care as they should have been is very frustrating. I'm sure there are few of these problems, but it's me and I'm upset. read more

What can I say right off the bat Eva Rosas was quick to save me money and got me to change from my old insurance that didn't cover as much as Allstate does. She made sure I was in good hands and not only got me a quote for car insurance but also for renters insurance! Which is awesome because now I know I am in good hands! Can't wait to see what else her and the team accomplish in the future if you need anything she is also bilingual as I sometimes have a hard time speaking English she translates to Spanish. By far one of the better services I have received over the phone Thank You! read more

Please do not waste your time with this agent. We have been customers since 2019 and I have never ever spoken to her. I just tried to call to add a vehicle and her office is closed. Then I was routed to an Allstate agent god knows where and in the middle of the call she hung up on me after waiting for 45 minutes. Terrible customer service. read more

Juli was very helpful and knowledgeable with my boat insurance. She is familiar with boats and what coverages they need.

Been insured with this agent since I was 16. Proud to be an Allstate customer with this agency!! The best! Especially after these fires Allstate goes above and beyond for their customers and truly care about everyone who has lost everything including people they love and they try to help as much as they possible can. read more

Cannot say enough about how grateful I am to Juli and her staff. I feel like I can call them at anytime I have a question. They are professional and are constantly in touch to see that I have the correct coverage and am up to date with my policy. The one time I was unfortunate enough to need to file a claim, I didn't feel that I was getting a straight answer from the body shop...Juli took care of everythingand made certain I want short changed.i will never even entertain a quote from another provider. read more

When I first moved to CA and had to shop around for new Insurance I didn't know what I was in for. I actually found a company with better rates, helpful information on understanding my policy and great customer service! I love being able to walk into this office and get any of my questions or needs taken care of right then. Juli is a wealth of knowledge as she has been in the business for a long time. She went over my previous policy and made sure I had the right coverage for my needs and in turn I got more coverage at a lower rate! Can't beat that. read more

DO NOT GO WITH THIS AGENT. YOU WILL REGRET IT. Now let me preface this review with some history as to why you should not go with her. We have been customers for years, in fact, we were customers when Treed owned the Red Bluff office. I stuck with July because a family member advised me to. I had multiple issues with this office. I signed up for renters insurance and for two months it was fine, they charged my bank just fine, then it lapsed and they did not charge. I called them multiple times over this and one of the workers told me that they did not have the right info, it was a simple mistake. However, they had my info as they charged for my auto just fine. This was frustrating as if my house had burned down or been robbed I would have been out of luck due to the offices negligence. Months later I had someone try to buy sneakers on my bank account, my bank did an immediate hold and I had to get a new ATM card. I called every place who I had bills with, including Allstate. I told them to take the money out of my wife's account not mine as mine was on hold. They charged both my account and my wife's subsequently. It was lunacy. I moved to Chico and switched agents later on. Upon getting an email to "leave a comment" about my experience I decided it was time to state how things were with this office. I did this very politely but I made sure to list what you have already read in this review, the mistakes. Julie decided to bring this up to my family member and let her know she would love to fix the mistake and this review "hurt" her business. Even though I was well within my rights and morally fine leaving such a review I decided against my better judgement to call Julie and talk to her about what had happened and had full intention to revoke my review simply to be nice. However, what I got from Julie was not her trying to make things right, instead she told me I made her business lose 1% of their total income per year with my review. She proceeded to guilt me and make excuses as to why things happened stating I never got a hold of her personally. I did, she then found on her computer that I had indeed called. She again blamed it on something else. When I let her know this was not the case and she was responsible for her employees and the business she proceeded to steamroll the conversation by re stating I made them lose money and she just hopes I know now to be more careful with things I say and then hung up on me before I could say anything else. Keep in mind this was a totally neutral conversation on my end. I was not aggressive or agitated. I called to try and help her out knowing I somehow hurt her business which was not my intention. I simply was leaving a comment about her services, which I thought went to Allstate, not her or her reviews. However, after her behavior I feel I need to let everyone know how her office works. Please shop around, and avoid this office as they have had quite a few employees come and go due to negligence by those employees and it's just a circus. Thanks read more

I love the girls in this office! They're all so helpful with whatever I need and questions I have or concerns. Even when they are busy they all take the time to make sure we're all happy. I sent my parents and anyone I know I recommend to them because I want my loved ones taken care of!! Always a pleasure to go in and feel welcomed! read more

Juli and her staff are amazing. They make you feel important as a customer, like they actually care. I never have to worry about having the coverage I need or understanding what coverage I have. They answer all questions without having you feel like a burden to their day. Even when Juli is not there her staff is more than willing to help with any need I have in a timely manner. I would never think about going anywhere else. I feel safe with my insurance covered by her company. read more

Juli & her staff are great. She helped me so much with life insurance I am so glad I have an agent I can trust