Called about not getting anything from my homeowners company about my renewal or if they were…read morenon-renewing me. Katelyn reached out to my company and got back to me within 10 mins. The OUTCOME of my policy is NOT important to the review of this agency, as they do not control decisions like that. The review is for the quick response from my agent after reaching out to my insurance company. Thanks for taking care of my customer service needs!

Like many Northern California, ranches and farms ours is no exception. We are losing our homeowners…read moreinsurance because where we live not our individual ranch, but Northern California is too much of a risk. So with that I went to see Truman Christ insurance in hopes of getting a homeowners policy. Young girl behind the counter. Very nice. Very polite. The older man mid to late 50s, salt and pepper beard, dark hair absolute prick actually threw me out of his office. When I asked about getting a homeowners insurance policy told me I had a bad attitude and told me to leave. I simply asked if I could get a quote on an insurance policy for our ranch. Never ever patronize Truman Christ's insurance in Red Bluff California. He is an absolute prick.

This place was a nightmare to deal with. No one ever clearly explained the cost, and changes that…read morewere being made, which caused nothing but problems. Every time I asked a question, I was told "I'll call you back" -- spoiler alert: they never did. The staff seems really young and inexperienced, and it shows. I constantly felt like I was chasing them for basic information about my own policy. Maybe it was just Tarin, but I would not trust this agency.

Incompetent! I don't know what the three women do from 9-3 all day in that office, but it is not…read morework. Good luck even getting them to answer the phone. When Nationwide pulled its homeowner's insurance out of California last year, they said they would find us other insurance before the policy expired. Crickets. We ended up finding our own before our policy ended. They did call months later with a terrible offer. This year Nationwide doubled its auto rates, and again they promised to find other coverage. Once again -crickets. We found our own. We contacted Dolling in four different emails/calls and signed the papers for them to cancel our Nationwide coverage over a month before it was due. Of course, they couldn't manage to do a simple thing like that and we got hit with a surprise $260 withdrawal. I feel sorry for anyone who has a claim. If they can't do a simple thing like canceling a policy in a month, you are going to be screwed when you really need them. In other words, you are better off on your own than wasting your time with that worthless business.

Came in to do my taxes and she was able to get me in the same day with no appointment. Very…read moreaccommodating and helpful. She knows what she is doing and got my taxes completed within an hour. Good rate as well. I plan to comeback for the next tax season.

So I hate to have to do this cuz I usually don't but I have no option I did my tax with Crystal…read moreRico from Corning and have not got a refund return which is uncommon I always get them like 5 days after,on my state return I have never been able to get access to it and she event sent it through maiI went with another tax prep and he said they were done wrong.I have been trying to get in contact with her to help me out and get nothing but rude answers can someone advocate on what I can do?My patience is over.Ive asked her several of times to see when she filled and never answers..Ived asked around and people that have got them done by her said the sparingly apear in her bank account or never get there refund PLEASE WATCH OUT!!! She even blocked me so I can't have communication nor can solve this issue BIG FRAUD!!

I had issues with the way the rental agreement was written after a no fault collision, and I called…read moreand emailed State Farm to straighten them out, a woman working for this office called me back and asked if there was anything she can do to help me. I explained my concerns but she was confused and shut down every request for help I made. I really doubt she was calling to help me because if there was a list of things she would actually do that list would be blank. Anyway through the conversation she bit into a keyword and started reciting some corporate incantation about how state farm and enterprise are different entities, however when I told her I know that state farm and enterprise are two different companies she hung up like a child. Just imagine, you're having a good day working on a project, you get a call from the Tim Weatherson State Farm Insurance Agent the person who you pay to provide you a service, a woman representing Tim berates you and hangs up. You're perplexed, confused as to what the purpose of the phone call was, and you're mad because some random person called you to tell you a bunch of lies treat you like you're stupid and hang up on you while you're mid sentence.

I have been a state farm customer for 40 + years, stopped by my agents office Tim Weatherson. Was…read moretold i needed to make an appointment ? There were no other clients there. Three guys all playing on the computer, too busy to deal with an established customer, TOTAL BS.

The only employee I'm reviewing is Stephanie McKenzie. Our experience is hopefully not the…read moreexperience of others. My husbands ex wife has drug her feet in refinancing the home he gave her in their divorce settlement. Two years later we sought legal intervention to force the issue. One day, out of the blue, we get a call for him to sign title documents for the home from Placer Title. We'd just purchased a house recently so my husband assumed that's what it was for. When he realized it was for the house with his ex, he requested the documents be reviewed by our attorney prior to signing anything. Nothing in the documents sent indicated there was a refinance of the loan he was still on to remove his name - only documents removing him from the deed. He ended up missing the first appointment to sign for a couple of reasons, one being because we were waiting for direction from our attorney. The second appointment he canceled until we had proof of the refinance. Stephanie called his ex wife (her client) and indicated he was refusing to sign. This was not the case. Then began a nasty text from his wife threatening us with loan extension fees and not looking good in court if we didn't sign within the next 24 hours. Stephanie admonished us, saying it would've been "prudent" to contact our attorney prior to scheduling the first appointment to prevent any delays. We had no idea his ex was even working on a refi and it had been only 4 days since the first call from the title company. Stephanie went on to make a comments about the documents being pretty simple and straightforward blah blah blah. I explained to her that I don't do real estate for a living and while it may be routine for her, we wanted to make sure we were protected so that he wasn't still financially responsible to a property that he was about to sign away the deed on. Stephanie was condescending towards me, but did apologize at one point for indicating my husband was refusing to sign. And when I confronted her about the loan extension fees not being our responsibility, she never admitted they weren't. #shady

Primelendings staff is amazing. Everyone that works at prime lending know so much about loans and…read moreall the answers to any question you might have. They have a very beautiful and professional office with great people.

I have had several loans over the years through Sierra Central and a savings account which I try to…read moresend a check through Bill Pay from my other bank just like I do my loan payments and have not had an issue until this last year. I took out a signature loan to buy a used enclosed trailer and that's where my trouble began. I would make my regular Car payment and my regular signature loan payment with no issues but when I send a payment to myself (savings account) they process the check into my signature loan and every month I have to call them and have them move the money to where it's supposed to go, the savings account. I'm starting to wonder if they even read the account numbers to make sure my money goes to where it's supposed to. Which also leads me to wonder if I can actually trust them with my money. Every month I call to fix the issue and complain and yet the next month I have to do it again. I'm starting to think Sierra Central does not train their employees or they just don't care about their customer base. I have made sure the account numbers are correct I have even put notes on the savings account payment ( NOT A LOAN PMNT DEP TO SAV) and it still ends up going to the loan payment. I will give them 1 more chance to get it right next month and if it happens again they will loose a customer.

Local credit union with friendly staff. Interest rates better than the bank. Credit cards and debit…read morecards. Loans, mortgage, and financial services.

With the amount of traveling I do, I needed a bank that has a lot of locations and ATMs all over…read morethe state and other states as well. Well's seemed like a good choice from what I hear from other people, better than B of A as their bank teller service is not so good with long lines. This branch of Wells has been fine. I don't go in for teller services much, but when I do, like someone actually writes me a check to deposit, the service has been friendly and fine. All the ATMs I've been to seem to work fine and give me my money as requested. Tip: always count your cash in front of the camera, just in case you get shorted ... never happned but you never know.

After an extremely frustrating experience with an ATM in Corning I went to this branch to get my…read moreproblems worked out and I was immediately greeted by Ayran (hopefully I spelt it right) Who asked me if I needed any help and I explain to her my situation she was extremely helpful and considerate and even went above and beyond to look into my account and confirm that I had everything in order as it should. I must say I haven't met somebody who works for a banking institution especially one that is as large as Wells Fargo treat somebody with such concern and care. Highly appreciated and highly recommended. Please excuse the grammatical errors in a run-on sentence I'm using dictation on my phone.

Alejandra really goes out of her way to get you the best quote. She is friendly and cares about…read moreyour needs. I highly recommend her!