The only employee I'm reviewing is Stephanie McKenzie. Our experience is hopefully not the…read moreexperience of others. My husbands ex wife has drug her feet in refinancing the home he gave her in their divorce settlement. Two years later we sought legal intervention to force the issue. One day, out of the blue, we get a call for him to sign title documents for the home from Placer Title. We'd just purchased a house recently so my husband assumed that's what it was for. When he realized it was for the house with his ex, he requested the documents be reviewed by our attorney prior to signing anything. Nothing in the documents sent indicated there was a refinance of the loan he was still on to remove his name - only documents removing him from the deed. He ended up missing the first appointment to sign for a couple of reasons, one being because we were waiting for direction from our attorney. The second appointment he canceled until we had proof of the refinance. Stephanie called his ex wife (her client) and indicated he was refusing to sign. This was not the case. Then began a nasty text from his wife threatening us with loan extension fees and not looking good in court if we didn't sign within the next 24 hours. Stephanie admonished us, saying it would've been "prudent" to contact our attorney prior to scheduling the first appointment to prevent any delays. We had no idea his ex was even working on a refi and it had been only 4 days since the first call from the title company. Stephanie went on to make a comments about the documents being pretty simple and straightforward blah blah blah. I explained to her that I don't do real estate for a living and while it may be routine for her, we wanted to make sure we were protected so that he wasn't still financially responsible to a property that he was about to sign away the deed on. Stephanie was condescending towards me, but did apologize at one point for indicating my husband was refusing to sign. And when I confronted her about the loan extension fees not being our responsibility, she never admitted they weren't. #shady

Primelendings staff is amazing. Everyone that works at prime lending know so much about loans and…read moreall the answers to any question you might have. They have a very beautiful and professional office with great people.

shout out to the amazing team! Ashley is another asset for this awesome crew! No one wants to deal…read morewith insurance but it's a must. The team here goes out of their way to provide the best customer service out there!

I have the best Insurance agency team out there! I can't enough about them!! Shanese is by far the…read moreGO TO when it comes to customer service!! I always tell people about the amazing service I get from Sean/Shanese/Heather!! If you are looking for an agent that actually cares and treats you like family, look no further!!!

Very good service I highly recommend! We'll be returning soon. Everyone is so friendly and get…read morestraight to the point .

Alejandra really goes out of her way to get you the best quote. She is friendly and cares about…read moreyour needs. I highly recommend her!

Juli and her team are always available to help us with our auto and home insurance. Very caring and…read morepatient with us seniors, explains everything so well. With monthly payments available it works for our fixed income budget. For us so worth the drive from Shingletown CA to Red Bluff CA.

Everyone is nice, and it's good to see good reviews. However, in my case, I'm finding them…read moreinefficient and lack attention to detail. It's makes me worried, that if I have a claim, will it be handled efficiently? Because of the inefficiency, I will be double charged this month, which is December as in Christmas time, and I'm on ssd with limited income. To have to make a double payment because things were not taken care as they should have been is very frustrating. I'm sure there are few of these problems, but it's me and I'm upset.

This place was a nightmare to deal with. No one ever clearly explained the cost, and changes that…read morewere being made, which caused nothing but problems. Every time I asked a question, I was told "I'll call you back" -- spoiler alert: they never did. The staff seems really young and inexperienced, and it shows. I constantly felt like I was chasing them for basic information about my own policy. Maybe it was just Tarin, but I would not trust this agency.

Incompetent! I don't know what the three women do from 9-3 all day in that office, but it is not…read morework. Good luck even getting them to answer the phone. When Nationwide pulled its homeowner's insurance out of California last year, they said they would find us other insurance before the policy expired. Crickets. We ended up finding our own before our policy ended. They did call months later with a terrible offer. This year Nationwide doubled its auto rates, and again they promised to find other coverage. Once again -crickets. We found our own. We contacted Dolling in four different emails/calls and signed the papers for them to cancel our Nationwide coverage over a month before it was due. Of course, they couldn't manage to do a simple thing like that and we got hit with a surprise $260 withdrawal. I feel sorry for anyone who has a claim. If they can't do a simple thing like canceling a policy in a month, you are going to be screwed when you really need them. In other words, you are better off on your own than wasting your time with that worthless business.

I've worked with Tyler on many occasions throughout the community and he always represents himself…read morein a professional manner. He's got your best interest in mind to help with your financial goals and he does a wonderful job volunteering in his community.

I have never had a bad experience here. Everyone is always helpful and answers my questions in a…read moreway that is easy to understand. Whenever I have had to file a claim they have been more then willing to help me the best they can. Great customer service!