They don't cover Claims and they have no authority to cover Claims. All they do is put you into a…read morepolicy with a company that's going bankrupt and by the time that you need their help, there's no money to help you..... I would suggest using North Shore insurance group call John as these clowns will be seen in court!

For approximately two decades, Garrett Duffy and the staff at Spirit Insurance have handled all of…read moremy insurance needs regarding my homeowners, liability and car insurance policies. Always a pleasure to deal with as the staff is courteous, professional and always responsive to my questions/concerns. More importantly they stay on top of your policies and they are always looking to save you money. I have never had to submit a homeowners claim but this past December a tree fell through my roof doing damage to the roof, kitchen area, sidewalk and other areas. Having heard nightmare stories from friends regarding homeowners' claims, I contacted Spirit immediately regarding my policy. Without hesitation they started the process rolling. Within two days the adjuster was there and the staff at Spirit stayed on top of the claim process with the end result being a fair and reasonable settlement. I could not recommend this company any more highly.

The best agency around. I have been insured by the DeNapoli associates for my whole driving career…read more Michael is very knowledgeable. He's always only one phone call away. Very helpful and cheerful when you speak to him and he always has the answer to any question I may have. Feel in very good hands having them insure me. Would highly recommend this agency to anyone looking to be insured through a family friendly and customer oriented company. THE BEST!

After almost 30 years of being a customer of Luke DeNapoli Nationwide Ins. Agency, I had my auto…read moreins lapse, without the ability to be reinstated. I had to shop new auto ins., and eventually had to pay double due to having the lapse. The reason it lapsed? Every month I had my (then trusted) insurance agents make the payment on my behalf, using the stored method of payment I gave them. Apparently one particular month, they used a two year old debit card (which account was closed over a year and 1/2 ago) to make the payment, rather than the method they had used consistently for over a year 1/2! They left me a voicemail saying my pymt was declined, and after getting the message that night I called the bank the next day (because I did not see why it would be declined). Never would I imagine the reason it was declined was due to them putting through payment on a very old card. Of course this was on a Friday when I spoke to the bank, and when the agency was open again it was Monday, two days too late for the timely payment and my policy lapsed. I then called Nationwide HQ and told them of the situation. After I was told that all it would take was a call from the Agency to say that it was their error, I called Luke DeNapoli right away, and was told that they would call HQ. After following up minutes later with HQ, I was then blindsided by them telling HQ that it was NOT their fault. And HQ said that no matter what, the word of the agent is what they go by, and even if the Agency called again to try to reverse/correct what they said, HQ goes by what they initially say and what is done is done. My insurance was cancelled for good. They would not write me another policy (it is their policy that it must be a year after a lapse) and because the whole ordeal took 5 days to straighten out, I had insurance lapse for 5 days. This cost me $75 per day for the lapse with NYS DMV, it also cost me double for a new policy with a new ins company, due to having a lapse in coverage. They cost me hundreds of dollar at that point, and hundreds per year going forward. I also looking into changing my home owners insurance policy, of course because of the auto ins situation, but also because my parents (also long time customers) had been charged more than double they found out for their HO Ins. I went from paying $2642 per year with Nationwide to $1460 per year with Geico. I didnt change earlier because every time I asked my agents why my insurance went from $1200 with my first home to $2642 with my new one (same Sq Ftg) they said because the rates are increasing, I have claims, there are hardly and companies writing HO Ins on LI any more...things of that nature. I was scared! Now, after being screwed by them (again, after almost 30 yrs of being a customer, and most of my family members too!), I am so glad I changed to Geico. I have nothing against Nationwide per say, it is Luke DeNapoli, and his son Michael that took over, that I have the BIGGEST problem with. What personal, kind, trusting service for such a small community as East Northport. I will never understand why they did not defend the truth, that it was their error, not only to be honest but to save a customer of almost 30 years! What the heck did a loyal customer like myself do to deserve being screwed by this lousy agency??? Luke...sorry your son Michael will be running all of your hard-earned business right out the door...if he continues to be an A** to his customers. Shop around everyone! They are way over-priced I am now sadly finding out....and I guess in the end they did me a favor by screwing me....at least I am paying a lot less now!

they take your money they make you believe that you have insurance on your car you get stopped by a…read morecop because there's no insurance on the car and they refuse to give me back my money. I'll be seeing you in court buddy boy you think you're so smart.

The Best !!!! I have been using XL for over 20 years…read more Excellent service and competitive pricing

Vicky always takes the time to listen and answer my questions about different types of coverage…read more Other staff members are all very professional and helpful. Vicky will follow-up with you, to make sure your insurance premium is paid in a timely fashion. You feel safe with State Farm Insurance. We have all of our insurance with State Farm: Homeowners, Auto(For Both of our cars), and Umbrella, and feel secure knowing that we have insurance for every need. Sincerely, Susan and Neal Keating

Switched over to O'Keefe Agency about 8 years ago and have never looked back. Handles all of our…read moreproperty, life, auto and homeowner's insurance. When I was having an issue with adding a policy, the office went out of their way to keep me informed and was able to add what I needed shortly thereafter. I would recommended Brian and his staff for any insurance needs!

Franco was great from start to finish. Explained everything and sent me the link to complete my…read moredefensive driving course for additional savings. so glad I received a call from him. looking forward to this new partnership.

Franco at Allstate was super helpful and really knowledgeable with all my insurance needs, from…read morehome to auto. He made everything easy to understand and was great to work with. Definitely recommend him!

After paying 35 five years of insurance we had a water pipe leak causing damage in two rooms…read more Plumbing repair of 800.00 not covered, 2070.00 deductible. Ridiculous! First claim ever and just wasting money to pay their advertising and make Jake a millionaire. So very disappointing, such a scam.

I have been dealing with Mark Raymonds office for 10 years or more. His staff could not be any…read morebetter. They have saved me more money that any other Insurance company. They are as good as it can get. Thank you guys.

I highly recommend this insurance agency to anyone who is looking for a reliable, friendly,…read moretrustworthy and hard working team of professionals for all your Insurance needs. They are very responsive and provide excellent customer service. I utilize their services for both business and personal insurance needs. They have a great team in place that truly care about their clients. Thank you again to John, Marlene and Toni!

Many thanks to Tony Salvaggio of twin Forks Insurance company for their call that helped me save a…read morelot of money on my premium. He called me randomly, he was courteous and , professional Tony and his wife worked wonders I definitely give this place a 5 star. Ps I was with my prior agency for 20 years! RON

i have used State Farm for over 25 years, but i must comment on how helpful and thorough Fabrianna…read morewas. Every one at your office has always been helpful but this was someone who went above & beyond Thank you for being awesome!!!

Great office, great people. They are always very helpful whenever I need something. Paul was a…read moregreat help. Thank you State Farm.