I have been a client here for about 20 years. The prices are where they should be but the service…read moreI receive from Christine is paramount to any service you would receive from any insurance company. She goes far and beyond and always brings a smile to ones face. If you are in search of insurance this is the place, she is your girl.

Don't use these guys....poor customer service, and sales tactics! Plus no one has 100% perfect…read morereview ratings without BUYING them!! Don't be fooled!!!

they take your money they make you believe that you have insurance on your car you get stopped by a…read morecop because there's no insurance on the car and they refuse to give me back my money. I'll be seeing you in court buddy boy you think you're so smart.

The Best !!!! I have been using XL for over 20 years…read more Excellent service and competitive pricing

The best agency around. I have been insured by the DeNapoli associates for my whole driving career…read more Michael is very knowledgeable. He's always only one phone call away. Very helpful and cheerful when you speak to him and he always has the answer to any question I may have. Feel in very good hands having them insure me. Would highly recommend this agency to anyone looking to be insured through a family friendly and customer oriented company. THE BEST!

After almost 30 years of being a customer of Luke DeNapoli Nationwide Ins. Agency, I had my auto…read moreins lapse, without the ability to be reinstated. I had to shop new auto ins., and eventually had to pay double due to having the lapse. The reason it lapsed? Every month I had my (then trusted) insurance agents make the payment on my behalf, using the stored method of payment I gave them. Apparently one particular month, they used a two year old debit card (which account was closed over a year and 1/2 ago) to make the payment, rather than the method they had used consistently for over a year 1/2! They left me a voicemail saying my pymt was declined, and after getting the message that night I called the bank the next day (because I did not see why it would be declined). Never would I imagine the reason it was declined was due to them putting through payment on a very old card. Of course this was on a Friday when I spoke to the bank, and when the agency was open again it was Monday, two days too late for the timely payment and my policy lapsed. I then called Nationwide HQ and told them of the situation. After I was told that all it would take was a call from the Agency to say that it was their error, I called Luke DeNapoli right away, and was told that they would call HQ. After following up minutes later with HQ, I was then blindsided by them telling HQ that it was NOT their fault. And HQ said that no matter what, the word of the agent is what they go by, and even if the Agency called again to try to reverse/correct what they said, HQ goes by what they initially say and what is done is done. My insurance was cancelled for good. They would not write me another policy (it is their policy that it must be a year after a lapse) and because the whole ordeal took 5 days to straighten out, I had insurance lapse for 5 days. This cost me $75 per day for the lapse with NYS DMV, it also cost me double for a new policy with a new ins company, due to having a lapse in coverage. They cost me hundreds of dollar at that point, and hundreds per year going forward. I also looking into changing my home owners insurance policy, of course because of the auto ins situation, but also because my parents (also long time customers) had been charged more than double they found out for their HO Ins. I went from paying $2642 per year with Nationwide to $1460 per year with Geico. I didnt change earlier because every time I asked my agents why my insurance went from $1200 with my first home to $2642 with my new one (same Sq Ftg) they said because the rates are increasing, I have claims, there are hardly and companies writing HO Ins on LI any more...things of that nature. I was scared! Now, after being screwed by them (again, after almost 30 yrs of being a customer, and most of my family members too!), I am so glad I changed to Geico. I have nothing against Nationwide per say, it is Luke DeNapoli, and his son Michael that took over, that I have the BIGGEST problem with. What personal, kind, trusting service for such a small community as East Northport. I will never understand why they did not defend the truth, that it was their error, not only to be honest but to save a customer of almost 30 years! What the heck did a loyal customer like myself do to deserve being screwed by this lousy agency??? Luke...sorry your son Michael will be running all of your hard-earned business right out the door...if he continues to be an A** to his customers. Shop around everyone! They are way over-priced I am now sadly finding out....and I guess in the end they did me a favor by screwing me....at least I am paying a lot less now!

They were quick and communicative. Thank you so much! Would love to use them again next year!read more

What an amazing agency! Lachelle was so helpful, and so reassuring in caring for our tax needs…read more Thank you so much for your great help!

Great bank and employees. Not as many at this location. Notaries at location. Regarding loans, they…read moreare available however they don't give personal loans. Home equity they do. This is not the only bank. The economy is in bad shape, obviously this is what happens. Great employees. If corporate reads this bring back the temporary debit cards. I called the 800 number looking for my debit card that I requested on the 10th. Hopefully my 4th request will show up. Today is May 31st, no debit card. This is unacceptable.

horrible -= this place gives mortgages to only certain races of people as far as cheaper rates…read more talk about horrible. my friend went in and was turned away because of race. they are in for a huge problem.

I'm going to be kind and give them a middle-of-the-road review, because honestly, their phone…read moresupport is so incredibly terrible that I will never open a bank account here. I only come and deal with the branch to make a monthly cash payment on a loan. The branch itself: they are always mostly nice, sometime a little short, but never rude or unpleasant. It's only occasionally busy, so wait times aren't usually too bad, but what a difference from TFCU where there's often 5-6 tellers working. At Chase I'm lucky if one teller is working, because they've substituted at least two tellers with fancy ATMs. Wait times can get long easily because of this, just a few people and suddenly they get backed up, but in fairness it's not often. The bank itself is clean and they are open late enough to be convenient, but like I said, between their awful awful telephone support and the fact I'm with a credit union already, I'll just never have an account here. They get these three stars for tellers that mostly smile and get the job done when I'm there.

Honestly, I hate BIG banks and particularly Chase due to a previous history with them, but I needed…read morea notary in a pinch and they were the only ones available. MUCH to my surprise, they were helpful, kind, quick, genuinely caring and hopeful that my paperwork would go through - and IT DID! That one deserves a review! Can't give them a 5* because of my past experience with Chase in general but the people here are on the good list.

They are very helpful and friendly, they answer and assist you immediately and are very professionalread more

I'd give them 0 stars if I could bethpage sucks they're the laziest bank I rolled up $500 worth of…read morechange lastnight and they told me if I want to cash it out I have to unroll it all and put it in the change machine... oh and they would keep 5% of it. Save yourself the frustration and make an account with a real bank like chase or TD.

Horrible customer service, rude condescending behavior, lazy workers that dragass while the line…read morebuilds up. Laugh on your breaks and take your surgical masks off from hiding your face to try and get away with your disgusting behavior. Avoid the ronkonkoma location and pull out of capital one altogether. Completely failed service.

Recently went to Capital One for a CD business transaction. I was assisted by Paul and Joanna who…read morewere very knowledgeable, persistent and efficient while working with the back office through the details. Thankfully Capital One has some pretty terrific employees at this location!