These gals rock! OK…read moreso I shouldn't sound so thrilled about insurance but let me explain it this way: I've been with them over 20 years and they're still going strong. I started with auto insurance and due to a series of unfortunate run-ins (literally) with other drivers, I've been in over 15 auto accidents. The first was my fault and every other one was the other driver. Seriously! Who else do you know who's been rear ended THREE times while at a complete stop? Trudy and Linda and now Trish help me with the rental and the accident report and the other guys insurance company and all the other crap that goes along with an accident. One time my fuel tank got pierced by a metal rod on the highway. I had the fire department there and my car was spewing a full tank of gas all over the breakdown lane. When I called to tell them what happened (my second call after AAA) Trish even came and got me and brought me to work. How awesome is that?!?! When I bought my house, I went to them for my homeowners insurance. They work hard to make sure you get the best deal around as far as pricing is concerned. They tell you all those stupid tid-bits you'd never know about insuranc-y things like umbrella insurance. Who knew? So if you need a great insurance agent who can handle all your needs call the gals at Michaud, you won't regret it. Did I mention they rock??

Have been a long time customer, at first with auto. But made the change to add home ins....great…read moresavings. Very friendly and professional office. Enjoy the fact I can always know that my questions will be answered.

I wish I could give them zero stars. They've been nothing but issues since I bought my home 2 years…read moreago. So I got new insurance. Sullivan continued to Bill me for 4 months after cancelling. I kept calling they kept apologizing saying it would be fixed. When it came time to reimburse me that money they made the check out to the last homeowner and wouldn't fix it! Stay away.

They are not professional at all!!! I called to get a quote for my house and a car insurance. After…read moretook my phone number, she told me that she will call back with quotes but never did. That's ok. I chose Amica insurance. I guess they didn't want our business.

I was at the Lawrence location today and had Aggie as my agent. She had help me a few years ago…read morewith a policy and again today. She is so efficient and just all around fabulous.

My repp Nazar helped me with everything that I requested quickly…read more Very easy to get ahold of, and always returned my calls back and emails promptly. Pleased with my insurance!

We recently moved back east AGAIN from CA and this time landed in NH. Same drill as 9 years ago, we…read moreneeded home owners and vehicle insurance. Of course we returned to Segreve & Hall because of the exceptional service initially received. All of these years later their service is still top notch. Thank you Paulo and the team at Segreve & Hall!

Brian is an absolute professional. He is available, knowledgeable, and incredibly reliable. He's…read morenever left me hanging, he's always gotten back to surprisingly fast, and has given me the most accurate information every time- even if it's not the best news haha. I could not recommend them more.

Been with Michaud, Rowe and Ruscak for years. They are great to work with. Always very attentive…read moreand prompt. Whether if it is a phone call or an email, they are always on top of things. I was sad to see my contact there retire, but they quickly alerted me of who my new contact would be. Great insurance professionals here.

I have had my car and homeowner policy with Hays since 2007 and have had excellent service every…read moretime I have needed to contact Erik or his dad. I highly recommend this agency if you want to have someone as a direct contact and have the person you contact know you personally.

From the owner: At Hays Insurance Agency Inc., we pride ourselves on being a full service insurance agency. We have…read morebeen in business for over 50 years serving the people of Massachusetts and Southern New Hampshire to meet their automobile and home insurance needs. We also provide answers to many frequently asked questions as well. Call us today for more information.

Excellent service... people here are easy to talk to and extremely helpful and honest…read more Thank you, Rosalie

I'd like to say Thank You to Don Schemack from MacDonald and Pangione insurance for doing excellent…read morejob in helping me to find the best possible deal for all of my insurance needs. I am very happy with the services I have been receiving and would definitely recommend this company to anyone. Many thanks! Y.Pr.

Great company to work with. Very helpful, knowledgeable and professional. The company is one of the…read morebest in the industry.

I would give 0 if I could. BUYER BEWARE. I purchased a…read morerental in April 2026. They said I was good to close and an inspector would contact me. Inspector NEVER contacted me after closing. I got 2 notifications of intent to cancel due to nonpayment, turns out, they gave my mortgage company the wrong address to send the check. Once that was fixed I thought I was all set. Then, come July 2026, I get a letter than my insurance has been cancelled as of 6/20/2026. No reason why. I spent nearly a week calling my Agent - Andrew LaMonica at the Newburyport United Insurance Office. I called Andover Insurance Co and they told me they can not help me or tell me why, I have to talk to my agent... who is MIA. I called United Insurance and his personal line; no one answered OR emailed me. FINALLY after getting a lawyer involved, they sent me the letter stating why it was cancelled.. it was cancelled for a shared driveway that doesn't even exist. Its a 4ft walkway they are calling a shared driveway. Icing on the cake? They insured the seller for the last several years with no issue. Do NOT use The Andover Companies or ANY of their affiliates.

Sue Harbour is amazing with 28 years of experience. She was able to get us a reasonably prices…read moreinsurance for a first time driver living in Massachusetts. Personal service, made sure we had the perfect coverage and was right on top of everything. They also do registry running which is a huge plus in my mind. She would get all business if I was local.

From the owner: Competitve quotes for Home, Auto, Business or Life. Costello…read moreInsurance Agency is a Haverhill, MA area based Independent insurance agency. We are a family run business since our founding in 1954. Together with our branch office, Costello New Hampshire Insurance Agency in Exeter, NH, we have been serving MA and NH businesses, families, and individuals for more than 50 years. As a full service insurance agency, we pride ourselves on our team of caring and highly experienced insurance professionals - together we've logged more than 100 years in the insurance business. We are all dedicated to one mission: getting you the best product at the best price!