Jaime has been super helpful with obtaining our rentals insurance. Easy, smooth and super friendly…read moreprocess. Thank you!

Tried to contact an agent for a change on my policy. I was td I would receive a call back within…read more24 hours.

This company is CLOSED. I tried to get a quote for home insurance. I've called and emailed several…read moretimes. No one answers the phone. No service. Can't speak to anyone.

With our mortgage contingent on securing homeowners insurance for our new house, I was referred to…read moreMike Cheng by a family member. Mike responded to my first email and ghosted me after with no response after several follow-up emails. Mike, if you're not interested in my business, just say so. You're holding people up who think you're working on a solution for them when you're really not. Poor business practice and nonexistent customer service.

Sunny is a tremendous person who excels in what he does. He helps you identify your goals and…read moredevise a plan to get you on track. He does so in a very relatable and approachable manner. I would not hesitate to refer my dearest friends and family to him, and have done so in the past.

We've been working with Sunny for a few years. And he's managing our accounts amazingly. I've…read morereferred multiple people to him. I get so much peace of mind knowing that he's there supporting with our financial reality.

Let's be real. Insurance companies are crooked. My car is getting older every year yet my…read moreinsurance rates are climbing every year despite my excellent driving record. Home insurance is no different. It's required for everyone who possesses a loan yet if you live in a fire zone, you are considered "high risk" and will be expensive, if you can find it. Now if you live in CA, every area is a fire zone. I bet you they even consider Alcatraz a risk bc there are trees on the island. This year I finally decided to put my foot down and look for another company for my Homeowner's bc of the annual price hikes. I called Richard and got a really attractive quote but there were some conditions: 1) I need to install a Moen water flow monitoring device 2) I need to have a gas shutoff device and 3) Need to have an alarm system active which was not disclosed to me when the quote was provided. I felt this was a bit shady since this spending adds ~$600 to the amount I'm trying to save. The Moen monitoring device is not cheap. Since I have a 1 1/2" inlet water feed, I needed to buy the largest one Moen makes which is $500-600 on Amazon. I called around and some plumbers will sell them to you but of course they upcharge you so you're better off buying it yourself and hiring a plumber to install it. For complete transparency this total cost can set you back $2500-$3500 installed. All this device does is monitor your water flow and can shut off the water in case there's a pipe burst. Not very likely tbh but it's just another way Farmers is trying to disqualify anyone who cannot meet their demands. The gas shutoff device was a requirement for all homes built after the year 2000 in CA. My house is only about 5 yrs old which means it has it yet Farmers REQUIRES you to provide proof it was installed by the builder which I could not provide. That's like asking the builder to provide proof that you have 5/8" drywall installed. You know it's there, they know it's required by code yet they are finding another fiery hoop for you to jump through. They would not accept a picture as proof but wanted specific documentation which was impossible to obtain. I called PGE, the city, the builder, the plumber who build the house, and even the manufacturer of the device to see if they could provide this documentation. I spent weeks and finally was able to get the proof Farmers finally signed off on it. Throughout this process, Richard was very helpful. He return my calls and provided advice on how to obtain proof for the gas shutoff. He was actually compassionate about my ordeal and even offered to help pay for a plumber to help me obtain this certification. In the end, I got it figured out but I still stand behind my statement about insurance companies being scammers. They know homes built after 2000 has them installed yet they still force people through this agonizing process. The ones that cannot provide it simply get dropped and they are ok with this. I give Farmers a big fat 0 but Richard So's office a 5. Thanks Richard!

After the following review, Richard So's firm called me and helped me with purchasing additional…read morepolicies. They were knowledgeable and responsive to my questions. --- I have been using Richard So's Farmers Insurance services since 2000. I have a total of 7 policies (home, auto, umbrella, CEA etc.). In the last few months, Richard's team is super unresponsive -even after you do multiple email follows ups or phone follow ups there is no one getting back. I am trying to buy additional insurance policies, and each of these new requests are assigned to different people and even after numerous follow ups and email to Richard, no timely responses are provided. I am concerned about how this company will respond if I get into an accident and need a body shop referral or need a follow up on renewal of my existing policies, because the company is not even responding when I am requesting to buy additional policies.

I would like to share the excellent service I recently received with…read more Clarissa Barrientos Dominguez at the Sunnyvale Office of Allstate on Remington Ave. She was very informative and helpful in understanding my concerns but also providing a solution. She did her very best to try and find ways to help lower my car insurance rates. Thank you, Clarissa! While, I am still struggling with the increases in California rates right now, I truly appreciate your efforts in helping me!

Five stars for Suzanne Flores! I was in a bind when my current insurance carrier was no longer…read moreproviding service in California. I was working with another agency, who assured me over the 2 months we were in contact that they would make it before my deadline. They did not. By the time I switched to Allstate, I had less than two weeks. Thank goodness I happened to work with Suzanne! She helped me get what I needed, when I needed it. I can't thank her enough and will continue to work with her. I hope you request her too.

We consistently receive five-star service from the team at Angela Frangieh's State Farm office…read more They are responsive, knowledgeable, and truly care about their clients. In particular, Liz went above and beyond to work closely with underwriting to help us secure insurance on a commercial space--something that required extra effort and persistence. Her dedication made all the difference. We highly recommend Angela Frangieh's office to anyone looking for reliable, high-quality insurance support.

State Farm was good to me. I left it to another company and then went back because it was good to…read moreme so I would recommend it hell yeah!

My state farm agent that I had been with for many years passed away and my account was…read moreautomatically assigned to Alexandra Anderson. I had no say in that decision and was first fine with the change, but after having my first initial call with her husband Harold he gave used car salesman vibes. He was comparing insurance increases to $10 boxes of cereals and the price increases. When I mentioned, I wanted to change to liability only since my car was over 15 years old, he resisted and pushed back and tried to "sell me" on why I should keep it. The car is old and not worth much. He then said we could look at the mileage to see if that's up to date and can be reduced but then gaslighted me into saying "that they have ways of checking" I don't drive very much and during the time I had them as my provider I told him I was working from home so my mileage can be lowered since I barely drive. After 2 more calls with him and I still didn't get good customer service. I had asked to speak to his wife Alexandra, but he said she only sets appointments for clients that purchase other services like life insurance etc. He made it seem my account was "too small" While I had great experience with Nardy (who no longer works there) Harold was not great to work with. Since his wife owns the business, they seem reluctant to help customers unless it's an increase in billing or new services. There was a lot of push back from him to work with me to see what they could do. State farm agents get 10% of each customers monthly billing so it just seemed like he didn't have customer's best interest and his sales tactics were really off putting to me. I never had any issues with any other insurance agent except this one. When I changed agents, he left me a voicemail afterwards. No I don't want to have a call to discuss. So here's my feedback in my review. Please do better for your customers. Customers can sense when you're thinking only about the profits. It shows up in tone, interactions, and "strong negative sales vibes" I would've stayed with them if I didn't have multiple negative phone interactions with her husband Harold. Working with your state farm agent shouldn't be as stressful as my experience.

My experience was excellent. Got things done efficiently. I recommend this agent to get your…read morebusiness done thoroughly. I rate it five stars.

We love Sylvia. My sister found Sylvia and now our entire family always has someone caring,…read moredetailed, knowledgable and helpful making sure each family member gets the health coverage, plans and care they need. Thank you so much for explaining everything to us clearly and making our lives more healthy Sylvia.

When reviewing our medigap supplemental insurance plan, we found we could save over $3000/year for…read more2 of us for the exact same coverage. We only had 2 days to submit the application in order to have the policy take effect on day 1 of the following month. It seemed an insurmountable task, given we were in an open enrollment period, the busiest time of year for Sylvia and for the insurance companies. Despite the hurdles, Sylvia got the job done. We were impressed at every stage. * Sylvia listened carefully to our needs and presented pertinent options * She was deeply knowledgeable, and answered each question thoroughly * Sylvia and Raj, her very able assistant, had superb follow up and excellent communication. They kept us posted on their progress every step of the way throughout the ordeal. * They went above and beyond. Several times Raj had to wait on hold for over an hour with the insurance company. They had to call the insurance company several times to insist on an earlier start date which will reduce our premiums. We received the attention and service from Sylvia and Raj as though we were their best and only client. We highly recommend Be Well Insurance Solutions.

Crystal and her team are the best! I had another Allstate agent who didn't value me as his…read morecustomer. When I called Crystals office I was at my whits end, with the other agent I've had for years. Her and her team helped me within a week too get business insurance. Which I'm still waiting from my old agent which, has been 5 weeks. I will be switching everything to Crystal. So glad they helped me.

Susan H Adriane has done excellent work attending to my…read moreinsurance needs. Time and time again she has saved me money without compromising my car and renter's insurance needs. I wouldn't go any where else.

I worked with Will when I needed assistance filing for insurance due to losing my job. Will was…read moreAMAZING!!!!! I was very confused with the whole process since I had never been through that before and he assured me "we will get this done together, I will walk you through all of this". I knew from the beginning he was going to help me in anyway he can. I had a follow up question a week later, emailed him, and he called me over the weekend to answer any questions I had. I HIGHLY recommend Will!!!! You will not be let down.

I highly recommend Sure88 Insurance Brokers. Will and Lydia are very helpful and knowledgeable…read more Recently due to some insurance companies moved their businesses away from California or too many claims, I have to shop around for new policies for my rental properties, Sure88 is the solution. I am very happy with them.