This company is CLOSED. I tried to get a quote for home insurance. I've called and emailed several…read moretimes. No one answers the phone. No service. Can't speak to anyone.

With our mortgage contingent on securing homeowners insurance for our new house, I was referred to…read moreMike Cheng by a family member. Mike responded to my first email and ghosted me after with no response after several follow-up emails. Mike, if you're not interested in my business, just say so. You're holding people up who think you're working on a solution for them when you're really not. Poor business practice and nonexistent customer service.

Sunny is a tremendous person who excels in what he does. He helps you identify your goals and…read moredevise a plan to get you on track. He does so in a very relatable and approachable manner. I would not hesitate to refer my dearest friends and family to him, and have done so in the past.

We've been working with Sunny for a few years. And he's managing our accounts amazingly. I've…read morereferred multiple people to him. I get so much peace of mind knowing that he's there supporting with our financial reality.

Jaime has been super helpful with obtaining our rentals insurance. Easy, smooth and super friendly…read moreprocess. Thank you!

Horrible customer service! Our local insurance broker sold his business to Acrisure. Over 4 days…read morehave called and have told I was anywhere from 5th to 31st in line with the average wait time exceeding 200 minutes. I left my phone number for a call back 3 times and have heard back as yet. Clearly they have expanded and made acquisitions that are far beyond their ability to service their clients. I'm now working with Mercury to find a new broker, one that can be responsive to their client.

I've been working with Manny and his team for almost a decade, and I truly couldn't recommend them…read moreenough. Manny is always on the lookout for tax credits and opportunities to make sure I get the best possible outcome with my returns. He is incredibly knowledgeable, patient, and always willing to answer any questions I have. What really sets this office apart is their responsiveness--Manny has helped me promptly and efficiently with IRS notice letters whenever they've come up, which gave me so much peace of mind. The entire team is friendly, professional, and bilingual (Spanish-speaking), which makes the experience even better. They genuinely care about helping their clients understand their finances and also offer additional services like DMV assistance, travel services, and insurance. You can be assured that they will take excellent care of all your financial questions. Highly recommended!

Great income tax services. Very professional and very knowledgeable and friendly. I've used their…read moreservices for more than 5yrs. Highly recommend.

Let's be real. Insurance companies are crooked. My car is getting older every year yet my…read moreinsurance rates are climbing every year despite my excellent driving record. Home insurance is no different. It's required for everyone who possesses a loan yet if you live in a fire zone, you are considered "high risk" and will be expensive, if you can find it. Now if you live in CA, every area is a fire zone. I bet you they even consider Alcatraz a risk bc there are trees on the island. This year I finally decided to put my foot down and look for another company for my Homeowner's bc of the annual price hikes. I called Richard and got a really attractive quote but there were some conditions: 1) I need to install a Moen water flow monitoring device 2) I need to have a gas shutoff device and 3) Need to have an alarm system active which was not disclosed to me when the quote was provided. I felt this was a bit shady since this spending adds ~$600 to the amount I'm trying to save. The Moen monitoring device is not cheap. Since I have a 1 1/2" inlet water feed, I needed to buy the largest one Moen makes which is $500-600 on Amazon. I called around and some plumbers will sell them to you but of course they upcharge you so you're better off buying it yourself and hiring a plumber to install it. For complete transparency this total cost can set you back $2500-$3500 installed. All this device does is monitor your water flow and can shut off the water in case there's a pipe burst. Not very likely tbh but it's just another way Farmers is trying to disqualify anyone who cannot meet their demands. The gas shutoff device was a requirement for all homes built after the year 2000 in CA. My house is only about 5 yrs old which means it has it yet Farmers REQUIRES you to provide proof it was installed by the builder which I could not provide. That's like asking the builder to provide proof that you have 5/8" drywall installed. You know it's there, they know it's required by code yet they are finding another fiery hoop for you to jump through. They would not accept a picture as proof but wanted specific documentation which was impossible to obtain. I called PGE, the city, the builder, the plumber who build the house, and even the manufacturer of the device to see if they could provide this documentation. I spent weeks and finally was able to get the proof Farmers finally signed off on it. Throughout this process, Richard was very helpful. He return my calls and provided advice on how to obtain proof for the gas shutoff. He was actually compassionate about my ordeal and even offered to help pay for a plumber to help me obtain this certification. In the end, I got it figured out but I still stand behind my statement about insurance companies being scammers. They know homes built after 2000 has them installed yet they still force people through this agonizing process. The ones that cannot provide it simply get dropped and they are ok with this. I give Farmers a big fat 0 but Richard So's office a 5. Thanks Richard!

After the following review, Richard So's firm called me and helped me with purchasing additional…read morepolicies. They were knowledgeable and responsive to my questions. --- I have been using Richard So's Farmers Insurance services since 2000. I have a total of 7 policies (home, auto, umbrella, CEA etc.). In the last few months, Richard's team is super unresponsive -even after you do multiple email follows ups or phone follow ups there is no one getting back. I am trying to buy additional insurance policies, and each of these new requests are assigned to different people and even after numerous follow ups and email to Richard, no timely responses are provided. I am concerned about how this company will respond if I get into an accident and need a body shop referral or need a follow up on renewal of my existing policies, because the company is not even responding when I am requesting to buy additional policies.

I have known Laddi Ji for around 5-6 years. He helped me with my term Life Insurance , transfer my…read more401k to IRA and manage it for sometime. He is very professional and consultative. A large part of what he does in radio program and also in meetings is education.He always tells people to shop around, look for the best service and then choose the best one for your need . He is not like those financial agents who will promise a great return on money through some magical solution(which does not exist).He gives practical , realistic guidance based on the individual's life scenario. When you have a consultative person like him by your side , you know you have made the correct choice . Thank you Laddi ji for all your help and support.

Laddi Jhuty has been helping me in managing my personal finances over past 3 years, when I decided…read moreto quit my job to start my own company. It was the toughest decision on many fronts including our personal finances. This decision had significant impact on our annual household income. Also, there was no clarity into the amount of time that it would take for my startup to raise enough capital. Well, it took 3 years! When I met Laddi Jhuty 3 years ago, he evaluated my finances and helped me come up with few strategies to support myself and my family until my startup secure the funding. From time to time we would re-evaluate my startup funding situation, and my finances at that time; and adjust our strategies accordingly. Here is what I love about Laddi Jhutty and his staff: 1. They are knowledgeable. 2. They are very responsive. 3. They are passionate about assisting their clients through tough financial situations. I would highly recommend Laddi Jhuty's services for managing your personal finances.

I had a very good experience with Kelly Cortes. she helped me with my new car insurance quote and…read moreprovided me with excellent customer service throughout the process.

Kelly S. was a great help when I called about adding a new car to my insurance plan. She was able…read moreto answer all of my questions and got me proof of insurance the same day!

I recently inquired about Happy retirement I'm only 30 yrs. old and who knows if Social Security…read morewill still be around when I retire. To my surprise life insurance was a solution. I purchased a Universal life policy. When you make a payment to your universal life insurance plan, part of it goes into an investment account, and any interest accrued is credited to your account. The interest you earn grows tax free, increasing your cash value. WOW! They help manage my finances I switch my Home & Auto and saved about $250.00 a year. Thank you Rohit and Susana for helping understand and manage my policies. I highly recommend this agency to help manage your risk. The best is that they were available to take all my calls and answer my questions. thank you guys. :)

After 8 years with a different company for insurance and the complexity of different types of…read morepolicies, I was very hesitant to "rock the boat". But speaking with Rohit, I realized there was so much I had never had the opportunity to learn and decided to switch to Farmers. Rohit did a ton of research for me, spent over an hour explaining benefits and also was able to save us several hundred dollars. In the end, I have a better deal, am way better insured and have a way better understanding of my policies. He has also suggested some further enhancements that I might want to make. Rohit worked hard for me and is looking out for my interests rather than just trying to sell me something which typically has been the case before. I highly recommend Rohit's agency to anyone looking for solid insurance at reasonable prices as well.

Excellent service. Great price. Binh (aka Josh) is professional, he knows what you want and make it…read morehappens with reasonable cost.

I dealt with Binh. I was getting a kind of insurance where the agent doesn't get much of a…read morecommission, if they get one at all. It was next to impossible to get an agent to call me back, much less help me get the insurance (see my review for Tonk Insurance), but Binh went above and beyond. He got my daughter crayons and a booklet to keep her busy while we were there (kudos for that!). My application got rejected because I didn't provide *exactly* the right copy of my i.d., so I took the right one to him and the day he received the rejected application he fixed it and sent it right back, then called me when he had confirmed that they had received it. WOW! Thank you so much!!

My family has been very grateful and happy with the insurance policies Mimi has helped us with for…read morethe past 15 years. Not only Mimi able to write the policies with same coverages but at a lower annual rate, she always takes the time to explain to me and my elderly parents what coverages that are most important to them. Mimi is responsible, reliable, honest and fiduciary as an agent and we would recommend her without any hesitation.

I first started working with Mimi over 10 years ago right before getting married. She and her staff…read moreare very friendly, professional, and patient, and I trust their advice on getting the right amount of coverage as well as apply as many discounts as possible. As my family has grown and our insurance needs have increased, Mimi has continued to help us add insurance policies over the years. We have referred her to friends and would recommend her to anyone, and we look forward to a continued relationship for many years to come.