Ken in amazing!! So easy to work with.. He is SO quick to reply to emails even DURING open…read moreenrollment! I was a referred to him by a friend and could not me more grateful. He made a DAUNITNG task easy and stress free and now I have great insurance for the new year! Ask Ken he will help you!!

Ken helped navigate us through the complex process of choosing healthcare. I found his experience…read moreinvaluable in understanding what type of coverage would be the best fit for our personal situation. Recommended!

This is the latest review and it is not a good one. I spoke to Michael Wong, he was rude and…read moredismissive and not helpful. He kept mispronouncing my name and I corrected him several times. He purposely mispronounced to be insensitive and stupid. I wouldn't deal with someone who lacks patience and empathy.

Michael was very helpful and friendly. He explained the options and gave me some great information…read moreabout earthquake endorsements. He responded within a few minutes of my request on Yelp. It was a fantastic experience. I was shocked how cheap the policy is and how much coverage it provides. It's less than half the cost of my previous coverage and covers more.

We are so glad we came across CEG for our life insurance needs. Daniel Adams communicated extremely…read morewell, provided us with updates in a timely manner. We couldn't be happier with the service we received. Looking forward to many more businesses in the near future with this company.

From the owner: With numerous life insurance providers and products, not to mention the paperwork, the process of…read moreobtaining a life insurance policy can be both confusing and a great hassle. You could spend weeks comparing different companies and agents, and equally as long going through the application steps...or you can let CEG Life Insurance Services simplify the process for you. CEG Life offers independent life and disability insurance services for more insurance companies than you will likely find from any other agent or online agency, all available to you right on our website. Run instant price quotes, compare companies, apply online, and get the best policy, with the lowest price, from the best company for your specific application--all at your convenience. That's life insurance made easy!

If you're in the market for a great insurance agent, I highly recommend Grace Roberts…read more When I was searching for a new insurance provider, I wasn't focused on the brand name--I wanted a reliable agent who could answer my questions promptly. Grace and her husband, James (who is also her colleague), never pressured me into making a decision. In fact, when I was considering switching to another insurance company, James took the time to explain what I should consider. Ultimately, even though another company offered a lower rate than State Farm, I chose to stay because of the exceptional support and availability Grace and James provide. They're local, approachable, and treat me like family--which is a rare quality these days.

3 years ago: James is always there for you. He offered me a bundles or great deal. Madi is also…read moreawesome 07/02/2024: The entire team is great. I can't appreciate them enough. They are super understanding and caring, willing to assist their clients with a smile on their face.

Cindy Hagen has been an incredible help over the last five years. She's kind, explains complicated…read moreplan details and is generous with her time. Cindy helped me navigate from cobra to the open AppleCare plan and then she helped me convert to a single employee employer plan earlier this year saving me a ton of money. She made converting to each seamless and she also provides great email support patiently answering questions. Cindy made it all a lot easier. I'm truly grateful.

Cindy Hagen provided very helpful assistance for us with the complex Affordable Healthcare…read moreInsurance Marketplace system. Last year, she worked very hard to resolve an administrative error between the insurance provider and Washington Healthcare Finder. For our 2016 healthcare application, she came to our place of business (we are self-employed) and helped us determine the best plan for our needs and walked us through the entire online application. Cindy has so much knowledge about the ever-changing healthcare system and is a sincere and delightful person, too! We feel lucky to know that Cindy is there for us as a valuable resource and advocate!

Farmers New World Life Insurance Company…read more I cannot imagine a worse customer response company than Farmers for Long Term Care Insurance, I am attempting to help with simile claims submitted per their process. Getting to know when they reimburse the insured for submitted claims, where are the checks they claim they sent, how to stop payment on all those checks that were never delivered and reissue replacement checks etc., for two elderly gentlemen in their mid 80's with Alzheimer's is like talking to a stump. I make calls and get transferer to what I assume are answering service persons out of the country who cannot help me and place me on hod for excessive periods of time only to tell me all the mangers are too busy to take my call and to give them a date in the future when they will call me. Insurance companies control a large amount of the world's finances, and it is evident they plan to control those funds by delaying payment as long as they can by not putting an individual on the phone who is incapable of answering a few simple questions. Ther are a lot of Long-Term Care Insurance Companies out there; don't spend over 20 years paying into a fund such as Farmers when their systems cannot answer simple questions.

Worst life insurance company, been a customer for over 20 years and the agent cancelled my policy…read morebecause I wasn't willing to pay his rate increase; would not work with me to help find a better rate!

Barry is the best insurance agent on the land. He replied to questions on my policy on Christmas…read moreDay; how many agents would do that? He's very kind, consumer oriented and he'll explain to you all the terms of your policies along with further options to reduce your premiums if possible . I work with many professionals, CPA, investment advisor, nurse practitioner, Primary MD By far he's the friendliest and most knowledgeable. His assistant Nicole is also very helpful. When you're looking for an insurance agent, call Barry, and as one of my patients said: Now you can go back to work,

Both Barry and Nicole are knowledgeable and kind. They get you the information and help solve all…read moremy insurance issues. Terrific job!

I have spent months struggling with health insurance, red tape, and clerical errors that weren't…read moremine but left me without insurance. I was at my wit's end recently after being told that I had missed open enrollment (despite having applied before the deadline), and that I couldn't get an exception made. I have medications that I had to stop cold turkey months ago and have been without, and have been dealing with health issues I couldn't really afford to get care for because I was told I had to wait until November for open enrollment to start again. I posted on Facebook asking friends for advice, assuming it was pointless. But then one of them said I should look into a broker - an option I had no idea was available, nor that it was free. I looked through a list of brokers and found Gary Franke and his team; they sounded good, so I requested help from them. And thank god I did, because I tell you what - after months of metaphorically pulling my hair out over how stressful the runaround of insurance was, especially when I don't have much knowledge on the subject - Gary Franke and Heffernan Insurance Brokers had me squared away in a few emails and a single phone call. I couldn't believe how simple the process was. Gary got my information - how much I make a year, what exactly I'm looking for / need help with - and narrowed the insurance plans down to two that he said would be the most affordable and the most helpful for me based on my needs. Then all I had to do was choose from the two, let him know, and he got me enrolled and activated. No fuss, no stress. He was friendly, empathetic, understanding, and answered all of my questions thoroughly and without judgement - even the ones I personally thought were probably dumb questions. He was even willing to discuss my options with a family member that has been trying to help me with the process of getting on insurance, if she had any other questions she wanted to ask him. Even after I was on an active plan, Gary and his team have encouraged me to come to them if I have any further questions, and made sure I know they're available for any other advice I may need in the future. In conclusion, I literally cannot recommend Gary Franke and his team enough. They got done in less than a week - and only took as long as that because I had to make my choice on the plans and slept on it - what I was on the verge of a breakdown trying to do on my own for months. If any of the many people I had spoken to on the myriad of phone calls with WA Healthplan Finder, or any of the insurance companies, had just once suggested a broker, I could have escaped so much stress. If you're on the fence about a broker - do it. It's so worth it, and you can't go wrong with Heffernan Insurance Brokers, and Gary Franke and his team. They are extremely knowledgeable about all this stuff, and genuinely want to help you with what you need and where you're at. There's a reason they have so many 5-star reviews here; and I promise that those reviews are telling the truth, because I know mine is. Reach out to them. I promise you won't regret it.

Buyer beware, Gary is unethical. Back in 2017, I moved to Bellevue Wa. and was in need of health…read moreinsurance. New to the game I was unaware broker's fees are paid by the health insurance companies. Tamara, who works with Gary, was the agent of record and did a good. However, months after I get a call from Gary stating, "Tamara forgot to bill you." Not knowing, I gave him my credit card info and was billed $75... Pretty slimy for a whopping $75. I would have sued if still live nearby.

Although their insurance agents are ok, don't go anywhere close commercial department…read moreunprofessional, and rude, at the end you will lose a lot of money and will be explained that it is how it works.

My Agent, Darwin Allen in the Kirkland office, does an awesome job. I highly recommend Darwin!read more

They checked for me and didn't try to upset me on other insurance I didn't need. Did not buy…read morethrough this time but will be very happy to use their service in the future.

Good rates. Communication pretty good but good use a little improvement. I will use them again.read more