Servco offers other types of insurance but I am writing about Allan Figueroa and the Personal Lines…read moredepartment. We have used Allan Figueroa for our personal insurance for a few years now. He helped us with our Auto, Home and Jewelry policies. Allan is thorough, patient and knowledgeable and took the time to do a full review of our needs versus just trying to sell us a policy. We felt that Allan had a comprehensive understanding of personal insurance and pointed out gaps that our other agent missed. It really felt like Allan cared about our needs and was honest about the process. The service we get with Allan is fantastic and his response times when we had questions were phenomenal. He is the best and we are forever loyal! Thanks for everything Allan and Servco!

Servco Pacific has been an affordable and dependable source for my insurance needs. My agent, Allan…read moreFigueroa, helped me and my wife find an excellent policy for our new car. He clearly explained the benefits of multiple policies that he found to make sure that I got the coverage that I was looking for. Allan truly cares for his clients and wants to ensure that they have the best coverage to fit their lifestyles. Though I've been lucky to not have any claims, Allan has always been reliable to answer any of my questions and needs. Thanks Allan and Servco!

This company had our business insurance coverage for nearly 20 years…read more We pulled our personal lines several years ago due to pricing. I should have taken a harder look at the business coverage then. Then Covid hit, and my business was shutdown. No work. No income. Made about half the annual payments. CDF made no visits to my office for over 10 years. They didn't intervene to find savings due to reduced risk with my business being forced to close. Found coverage for 20% off the cost from a small broker in Wenatchee. Go out of Seattle for coverage. Now Liberty Mutual has cheesy law firms calling for payment. Don't do business with L.M. or CDF. CALL small town agencies with good reviews.

I hate to even give them one star. I had car insurance with them, and they now tell me (on 1/29)…read morethat my policy lapsed on Jan 4, but I got no notification. This was not due to any fault of mine. It seems the company I was with stopped writing policies for Washington state, but I was NOT NOTIFIED. They said they sent "a postcard," which I did not receive, and i was not contacted by phone or email. I could have been in a major car accident with NO INSURANCE. I am absolutely furious. Obviously, I did not re-up with them and had to pay a lot more to get insurance elsewhere because I had a "policy lapse." This is an incredibly dangerous situation for anyone to fall into because of a crummy company. STAY AWAY.

I have spent months struggling with health insurance, red tape, and clerical errors that weren't…read moremine but left me without insurance. I was at my wit's end recently after being told that I had missed open enrollment (despite having applied before the deadline), and that I couldn't get an exception made. I have medications that I had to stop cold turkey months ago and have been without, and have been dealing with health issues I couldn't really afford to get care for because I was told I had to wait until November for open enrollment to start again. I posted on Facebook asking friends for advice, assuming it was pointless. But then one of them said I should look into a broker - an option I had no idea was available, nor that it was free. I looked through a list of brokers and found Gary Franke and his team; they sounded good, so I requested help from them. And thank god I did, because I tell you what - after months of metaphorically pulling my hair out over how stressful the runaround of insurance was, especially when I don't have much knowledge on the subject - Gary Franke and Heffernan Insurance Brokers had me squared away in a few emails and a single phone call. I couldn't believe how simple the process was. Gary got my information - how much I make a year, what exactly I'm looking for / need help with - and narrowed the insurance plans down to two that he said would be the most affordable and the most helpful for me based on my needs. Then all I had to do was choose from the two, let him know, and he got me enrolled and activated. No fuss, no stress. He was friendly, empathetic, understanding, and answered all of my questions thoroughly and without judgement - even the ones I personally thought were probably dumb questions. He was even willing to discuss my options with a family member that has been trying to help me with the process of getting on insurance, if she had any other questions she wanted to ask him. Even after I was on an active plan, Gary and his team have encouraged me to come to them if I have any further questions, and made sure I know they're available for any other advice I may need in the future. In conclusion, I literally cannot recommend Gary Franke and his team enough. They got done in less than a week - and only took as long as that because I had to make my choice on the plans and slept on it - what I was on the verge of a breakdown trying to do on my own for months. If any of the many people I had spoken to on the myriad of phone calls with WA Healthplan Finder, or any of the insurance companies, had just once suggested a broker, I could have escaped so much stress. If you're on the fence about a broker - do it. It's so worth it, and you can't go wrong with Heffernan Insurance Brokers, and Gary Franke and his team. They are extremely knowledgeable about all this stuff, and genuinely want to help you with what you need and where you're at. There's a reason they have so many 5-star reviews here; and I promise that those reviews are telling the truth, because I know mine is. Reach out to them. I promise you won't regret it.

Buyer beware, Gary is unethical. Back in 2017, I moved to Bellevue Wa. and was in need of health…read moreinsurance. New to the game I was unaware broker's fees are paid by the health insurance companies. Tamara, who works with Gary, was the agent of record and did a good. However, months after I get a call from Gary stating, "Tamara forgot to bill you." Not knowing, I gave him my credit card info and was billed $75... Pretty slimy for a whopping $75. I would have sued if still live nearby.

Shannon and Jason at Leavitt are extremely helpful! My business has been relying on them for…read moreguidance, advice, and brokering.

I have been with this group for several years and have what I believe to be a sizable account…read more(multiple houses, cars, trucks, trailers). More than once, I feel as tho I've had to do their job for them. I've also noticed I get responses back via email at minutes to closing. I think it's time for me to shop around. At this point, I'm willing to pay more to at least be treated like my business is appreciated.

I called CTIA last week when I wanted to figure out how to insure my office building and a retreat…read morecenter that is just a house at the beach. He emailed immediately and said he would be available by phone. When I didn't call back through the day, he followed up with an email saying he was available to talk when I was. As it turns out, he had really good follow-up advice for insuring, and was super straightforward about the kinds of things they insure. Overall, an incredible experience in customer service and knowledgeable information.

Hands down the best. If you are in The greater Seattle area & need insurance contact CTIA. The…read morepersonal touch is unmatched. I realized this when I moved out of state, & then moved back. I didn't hesitate to call CTIA when I returned to Seattle. You will feel like a family member. They will match you with the best company & level of endurance based on your needs & circumstances. So happy a friend introduced me to them many years ago. If you are in the market for new insurance or looking to lower the costs of your insurance give them a call!

Bob is a great insurance agent - he takes the time to make sure you've got the product that you…read moreneed. Discussing options and strategies with him is always a pleasure.

What I appreciate about Bob Florine is his knowledge about insurance and his ability to explain…read morecomplex issues and options in ways that I can understand. He is patient, clear, and genuine. He truly cares that I am getting what I need and can afford.

A terrific insurance agency that I found in the Sea-Tac area. Working with Andre has been a pure…read morepleasure. He is extremely charismatic and offers great service. I used to have the General Auto Insurance and he was able to get me a rate with better coverage and Roadside Assistance included for about $30/mo less than what I was paying before. Big shouts to him and his terrific staff; David Singleton and Ally. Keep up the great work guys!

Very professional as well as relatable. Helped me assess my insurance needs, saved me money by…read moregrouping policies, and I left understanding what coverage I was paying for. The backing of a national provider with a local point of contact was exactly what I was looking for.

Well, Brad has come through with flying colors once again. My sister and I just bought a home, but,…read morein the midst of selling one home and refinancing the others, both of us totally forgot about insuring the new home. Fortunately, when we called Brad about another matter and mentioned buying a home, he immediately set out to get us insured, which was not easy. It took his calling the mortgage company, the seller's agent, and our realtor, in addition to talking with the two of us, to finalize securing the most affordable option regarding home insurance. Brad went out of his way - as he always does - to help us out.

Great support! During a recent accident (not my fault) they were very helpful…read more I strongly recommend it!